Title: Altitude at Krystal Grand Cancun - All inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19185431&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altitude at Krystal Grand Cancun - All inclusive Luxury property on the beach, with 4 outdoor pools ## Photo gallery for Altitude at Krystal Grand Cancun - All inclusive ![Poolside bar - Altitude at Krystal Grand Cancun - All inclusive (Cancun)](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/13cc23d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Altitude Corner Suite Partial View | Minibar, in-room safe, desk, soundproofing - Altitude at Krystal Grand Cancun - All inclusive (Cancun)](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/9c93385d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Altitude Master Suite | View from room - Altitude at Krystal Grand Cancun - All inclusive (Cancun)](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/49e8a5d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Altitude at Krystal Grand Cancun - All inclusive (Cancun)](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/b7f0085f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Altitude at Krystal Grand Cancun - All inclusive (Cancun)](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/d26f2678.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altitude at Krystal Grand Cancun - All inclusive offers a beachfront retreat with crystal-clear Caribbean waters. Enjoy Italian dining, morning yoga, or book hydrotherapy and massages at the spa. Travelers praise the prime beach location and attentive staff. ## Reviews 8.2 Very good ## Popular amenities - Bar - Spa £229 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Altitude Suite Double ![Altitude Suite Double | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/46de2931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Suite Double 8.4 Very good 29 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Hairdryer - 548 sq ft - City view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Altitude Corner Suite Partial View ![Altitude Corner Suite Partial View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/3fc231e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Corner Suite Partial View 7.0 Good 4 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - 603 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Altitude Suite Ocean Front ![Altitude Suite Ocean Front | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/3691142a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Suite Ocean Front 8.8 Excellent 54 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Hairdryer - 548 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Altitude Corner Suite Ocean Front ![Altitude Corner Suite Ocean Front | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/4a172566.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Corner Suite Ocean Front 9.0 Wonderful 18 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Hairdryer - 603 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Altitude Master Suite ![Altitude Master Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/3a485fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Master Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV - 1055 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/089539e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 473 sq ft - Sleeps 2 ### View all photos for Suite Standard With Sea View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/12f720bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard With Sea View - 548 sq ft - Sleeps 2 ### View all photos for Suite Standard With Ocean View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/07953192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard With Ocean View - 548 sq ft - Sleeps 2 ### View all photos for Suite Master With Ocean View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/ca46a556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master With Ocean View - 548 sq ft - Sleeps 4 ### Suite Standard With Ocean View - 548 sq ft - Sleeps 2 ### View all photos for Room Standard With Street View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/a2c669d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard With Street View - 473 sq ft - Sleeps 4 ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27400/27301/064d691a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,002 reviews £866 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Aerial view](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/51c33de0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,860 reviews £413 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Suite, Oceanfront (F&F) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 724 reviews £389 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/25000000/24320000/24318500/24318436/7f966db8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 2,322 reviews £279 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/19000000/18030000/18023600/18023570/a077c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Cancún Cumbres Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 961 reviews £76 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Fiesta-Inn-Express-Cancun-Cumbres.h18023570.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28108/58053fba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,923 reviews £269 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69570000/69562400/69562378/0b3383b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,149 reviews £338 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/7b31f351.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,540 reviews £249 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199400/1199347/b8f0a59c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Cancun Downtown Cancun - Pool - Breakfast included - Parking included - Free WiFi 7.4 Good 1,001 reviews £73 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Cancun-Hotels-City-Express-Cancun.h1199347.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/9c10107e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,658 reviews £106 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b521eaa9-1b2a-4337-99a1-e72b49ae2753&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13499%2C-86.74350&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bj7-ZWHTyBckMs4YoqNN8237NfY=) Boulevard Kukulcan km 8.5, Cancun, QROO, 77500 #### What's nearby - Gaviota Azul Beach \- 1 min walk \- 0.1 miles - Cancun Convention Center \- 8 min walk \- 0.5 miles - Plaza Caracol Mall \- 9 min walk \- 0.5 miles - Forum Beach \- 9 min walk \- 0.5 miles - Caracol Beach \- 11 min walk \- 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive #### Restaurants - ‪Vips - ‬4 min walk - ‪Lobby Bar - ‬2 min walk - ‪Tradewinds - ‬2 min walk - ‪The Club Lounge - ‬2 min walk - ‪El Mercado - ‬2 min walk ## About this property ### Altitude at Krystal Grand Cancun - All inclusive Luxury all-inclusive property near Gaviota Azul Beach Close to Hotel Zone Beaches and Cancun Convention Center, Altitude at Krystal Grand Cancun - All inclusive provides free cooked-to-order breakfast, a poolside bar and a terrace. Indulge in a massage, a body wrap and hydrotherapy at Beach House Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Altitude at Krystal Grand Cancun - All inclusive also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services. Other perks at this property include: - 4 outdoor pools and a children's pool, along with sunloungers - Free valet parking - Babysitting (surcharge), concierge services and smoke-free property - A front desk safe, a billiards/pool table and wedding services - Guest reviews speak highly of the beach locale and helpful staff Room features All 100 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ## Similar properties ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/58000000/57250000/57241000/57240936/b73026f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,001 reviews £285 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=57240936&PinnedHotelID=57240936&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Master Suite Hot Tub | View from room](https://images.trvl-media.com/lodging/1000000/20000/19900/19878/w1280h887x0y0-11fe28cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cancun - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,320 reviews £286 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19878&PinnedHotelID=19878&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/c92dbb70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,211 reviews £220 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/7b31f351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,540 reviews £249 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/8e9d53b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 3,895 reviews £302 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1112&PinnedHotelID=1112&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1140000/1139400/1139341/5f7ec413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,768 reviews £300 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1139341&PinnedHotelID=1139341&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/f52c6c5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,534 reviews £224 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Casa Maya Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 329 reviews £285 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23310000/23304900/23304849/66a6f84c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Vista Cancun Golf & Spa Resort - All Inclusive Puerto Juarez - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,001 reviews £341 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=23304849&PinnedHotelID=23304849&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,169 reviews £299 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Altitude Lounge - Ayami - Le Délice - Risotto - Take a Bite ### Things to do - 4 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Playground - Steam room - Yoga classes ### Family friendly - 4 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - On the beach - Picnic area - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Minibar - Room service ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free local calls - Iron/ironing board - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Altitude Krystal Grand Punta Cancun All Inclusive Altitude Krystal Grand Punta All Inclusive Altitu Krystal Punta Inclusiv ## Frequently asked questions ### Does Altitude at Krystal Grand Cancun - All inclusive have a pool? ### How much does it cost to stay at Altitude at Krystal Grand Cancun - All inclusive? ### Is Altitude at Krystal Grand Cancun - All inclusive pet-friendly? ### How much is parking at Altitude at Krystal Grand Cancun - All inclusive? ### What time is check-in at Altitude at Krystal Grand Cancun - All inclusive? ### What time is check-out at Altitude at Krystal Grand Cancun - All inclusive? ### Are there all-inclusive benefits at Altitude at Krystal Grand Cancun - All inclusive? ### Where is Altitude at Krystal Grand Cancun - All inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Altitude at Krystal Grand Cancun - All inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 414 8 - Good 163 6 - Okay 90 4 - Poor 53 2 - Terrible 68 ## Reviews ### 10/10 Excellent #### Mike 2 Dec 2025 Liked: Cleanliness, property conditions & facilities The staff was very friendly. The amenities were great and the food was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/3b22f51b-425e-4e0a-92ee-e8cb8e72cd11-1764712327477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65e8a469-b38f-4cea-9fd0-4984ed5602ce-1764712330135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/adc93df2-ea57-4d78-9d38-164ca18f5b7a-1764712340194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/479f99ed-2c3f-487d-9039-484e254d24b3-1764712346273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mike Stayed 3 nights in Nov 2025 ### 8/10 Good #### Guillermo 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The ocean front room and beach are exceptional. Italian and French restaurants are great, friendly staff, had a great vacation. Will return to this Hotel for a longer stay next time ##### Guillermo Stayed 7 nights in Dec 2025 ### 8/10 Good #### Rebecca 22 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes amazing beach view from my room. ##### Rebecca Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### angela 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice clean property and great location for calm beach ##### angela Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andrea 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect. Reyna did a great job. ##### Andrea Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Shelonda 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach view & location ##### Shelonda Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Raydel 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and beach view. The food needs a major overhaul. ##### Raydel Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Brianna 11 Sept 2025 Liked: Amenities Such a great all inclusive for Cancun would 100% come back. ##### Brianna Stayed 4 nights in Jul 2025 ### 8/10 Good #### Austin 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it, had a hreat time. ##### Austin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Yarley 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and beautiful hotel and property ##### Yarley Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### jeff 16 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Great place with a great beach. Stay here! ##### jeff Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Byungwook 1 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was a very large ventilation unit behind the hotel, and the noise from it made our stay extremely unpleasant. I asked to change rooms, but I was told that because we booked through Expedia, we would have to pay an additional fee to move to the other side. It was very frustrating that they kept blaming everything on Expedia. ##### Byungwook Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Joy 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was there to greet us with cold drinks as we got there to check in. Everyone was so kind, the food was amazing, pools were clean and our room had the most beautiful view and was so clean and spacious. We will absolutely go again! ##### Joy Stayed 1 night in Sep 2025 ### 8/10 Good #### Bethany 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept. ![](https://a.travel-assets.com/ugc/hotel-reviews/526f56d9-0b5e-474a-bfd9-710947faa7c1-1756859407465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bethany Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kerry 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved it! ##### Kerry Stayed 2 nights in Sep 2025 ### 8/10 Good #### SAUL 11 Jun 2025 Liked: Cleanliness, property conditions & facilities Great location and great service. ##### SAUL Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Romulo 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful. ##### Romulo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Emily 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beyond exceptional service by all staff! Highly recommend this place and such a beautiful stay! ##### Emily Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ivan 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool stay. ##### Ivan Stayed 4 nights in Jul 2025 ### 8/10 Good #### Cisilee A 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT! ![](https://a.travel-assets.com/ugc/hotel-reviews/b0d54fd3-361e-444f-8167-5622ce5501db-1759028305171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cisilee A Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### carols 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is really nice luxurious the staff all them where really nice the hotel has lots of activities everyday I highly recommend this 10 star for me ![](https://a.travel-assets.com/ugc/hotel-reviews/91586d60-16df-4011-aa5b-0899c2896807-1750111756398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/190906a1-184d-40c4-bfc8-daf81a3f0fd3-1750111759644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d68d8a7a-39bf-4dfc-ab19-e6287087a58f-1750111759603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### carols Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Arturo 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was good and drinks were fair. The pool bar closes at 6pm and the lobby bar won’t let you go in wet or without shirt. ##### Arturo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Raquel 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time, the hotel guide Rosy was incredible helpful. She provided us with valuable information for our stay and make sure we were help. Definitely recommended. ##### Raquel Stayed 3 nights in Jul 2025 ### 8/10 Good #### Mayra 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff phone ##### Mayra Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Kyle 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning. ##### Kyle Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)