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"Having stayed at the Rupert on several occasions over the past ten years or so we were looking forward to staying there again. I Can assue potential clients that if anything the standards at the Hotel fulfilled our expectations on every metric !! Naturally the Prince Ruperts location in the heart of the Town gives it huge advantages for those wanting to be right at the heart of things , But even more the standards are still impressive to say the least !! Staff at the Prince Rupert are among the very best we have found in the Hospitality sector under the "

"Fabulous stay, great staff, great facilities, nothing was too much trouble. Staff even offered to keep my cold items in their fridge if I needed to, during my stay."

"Receptionist was very courteous, polite, welcoming & informative "

"Very clean, comfortable & quiet, nice breakfast as well, I’d happily stay at the Lemon Tree again"

"Room did not have air conditioning and bearing this in mind there was no fan to cool the room, otherwise everything ok"

"Lovely clean and well maintained room. Staff very friendly and couldn't have been more helpful. Breakfast was just continental (toast and jam/nutella, cereal, fruit and flavoured yoghurts) but as I'm diabetic they went out shopping and got me plain yoghurts and marmite for low sugar options."

"Our first experience of a dog friendly hotel and the staff couldn’t have been any nicer or helpful which totally made the difference and would 100% go again. Location is perfect to explore the town and surrounded by dozens of bars cafes and restaurants so you can just take your pick."

"What a beautiful hotel, in a surprising location, very well maintained, in a great setting."

"Had a fabulous stay, been many times before when it was Mercure Hotels. Had an issue on the first day, which was quickly resolved. Will stay again, when we are visiting family."