Search Houseboats in Brockenhurst

"A delightful stay. Staff so very attentive and helpful. Can’t beat the location. 15-30 minutes walk to museums, historical sites and parks. Will stay here anytime we are in London."

"The hotel is situated in lovely grounds with beautiful landscaping full of bird song. We went for 2 nights to rest after a very busy 2 weeks with family."

"My first time staying at leonardo and a fantastic experience. Exceeded expectations to be honest. Welcomed by Andrea, who upgraded me knowing I was on a few days work trip and had a stressful journey to Southampton. Lewis at reception always had a big smile, even when there were long queues of guests trying to claim his attention, he was super calm, friendly and simply genuine. Joseph was very sweet and patient, helped me warm my room and bought me extra towels without me even asking (he saw that I’d used all mine and just used his initiative to bring me some fresh towel and take the ones lying on the floor). Morita was the best thing every morning, greeting me with a big beautiful smile, and offering me takeaway coffee for breakfast before I run into the office. Everyone at the restaurant was very polite and professional, but morning staff there were just 10/10, quick to run around refilling stations and plenty of help around for the busy morning period. No complaints whatsoever, I’ve stayed in 5 star hotel and not experienced such excellent customer service! Onto the room- modern yet cosy. Everything was clean, big windows, blackout curtains, the TV and remote WORKED!!! Bed was wonderful, loads of pillows and good quality, firm ones at that! The little thing made a big difference like: propping the pillows. Plenty of tea and coffee refreshments, good brands too. Bathroom isn’t modern but it’s very clean and I have no complaints. Great experience I’ll be back. "

"Close to cruise port & centrally located. Hotel had excellent staff. Older gentleman at front desk, gave us a marked map, helped with planning our walking tour of city & museums & got us taxi transportation to London at a cheaper rate. I highly recomend this hotel."

"Overall good experience. Would stay again and would recommend"

"Very enjoyable stay, the staff and facilities where to a very hight standard"

"Great location close to train station; clean rooms and lovely staff."

"Checkin was very brief, receptionist was busy helping someone else so started to check us in even though we were happy to wait. Didn’t give us any info on breakfast etc, good job we had stayed here before! Bed was very uncomfortable and very squeaky floorboards in the bedroom but room was very clean and spacious. Location is spot on for the beach and town, in walking distance. You do have to pay for the car park but roads close by are free to park if you are lucky enough to get a space."

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