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"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"The room was very clean/tidy, the staff were easy to deal with, very good experience on the 14th floor."

"Great room in the old cells. Staff were very good. We dropped our case in the morning and it was in our room when we returned to check in. Only quibble, restaurant area for breakfast isn't great. Cooked breakfast should come with toast rather than having to make your own. "

"Staff"

"We had a great one night stay. The hotel was a short walk from the station and we were able to check in as soon as we arrived as a room was ready. Room was lovely, a nice temperature. The breakfast was very good lots of choice. Staff were very friendly. The hotel was in a great position just a short walk to the centre. Would recommend."

"Beautiful hotel, very clean and fantastic staff. Perfect location."

"Nice easy checkin. Good food for breakfast Comfortable beds and good aized rooms "

"Wonderful! The rooms were fantastic and felt new and fresh. The pool was amazing for our daughter and I loved the sauna. Everything was super clean and staff so friendly And helpful. The peacocks were also great. Will be back!"

"Great service "