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"This was my second stay here and it was as good as the first time. The rooms are spacious with comfy beds. They are clean and well presented. "

"A great stay to visit my hubby in hospital. Very welcoming and easy check in. Amazing room and just a great stay all round 10/10"

"Close to the train station and centre, within 5 minute walk. Booked a room for the night for a concert at the Utilita Arena, it’s an old building so don’t expect the Ritz. Breakfast was lovely. Good price hotel in a fantastic location"

"Landed just before midnight and was relaxing in a beautiful spacious room, divine bed, and total silence. Slept perfectly until 7am when I had a refreshing shower, delicious breakfast, and was picked up by my taxi. I was at home in central Bristol to give my disabled breakfast after my first respite break after 9 months of 24/7 caring for my husband. There couldn’t have been a better end to a most wonderful relaxing time in Italy, thank you. "

"Very convenient and temperature controlled rooms."

"From the excellent welcome by the reception staff to the bar, restaurant and room staff it was faultless. The breakfast was of good quality and hot. The only comment would be that the shower did not drain quickly enough and I have liked to have been able to cast films from my iPad to the tv."

"Excellent city location right beside the castle and shopping centres, bars and restaurants "

"Booked an accessible room (I can stand and walk short distances). The room was “good enough” accessibility wise. No shower chair for the bathroom but at least the floor was cleaned daily… We accidentally triggered the emergency alarm and a staff member came to check we were okay, it was a false alarm but I was glad to know they do care. The breakfast on offer was okay, not much that was suitable for alternative diets (smoothies would’ve been nice), however that is pretty standard when I eat out anywhere. No where to easily refill a bottle with drinking water. The location is amazing, near Cardiff bay station, shops and restaurants at the bay and only 20 mins walk to Cardiff central. The staff were lovely, every interaction with them was kind and professional. "

"Amazing!"