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"Very good hotel at that price for a break in Cardiff especially for train travellers as it is right next to the station & easy walking distance to all the City centre shops & restaurants. Rooms are compact but have all you need. Comfortable beds, TV & hairdryer & shower rooms with complimentary shampoos, soaps etc. The reception staff were very friendly & helpful as well as the house keeping staff. Very comfortable & enjoyable stay"

"Stayed for an awards evening as we were sponsoring the event. Credit where it’s due—the event itself was well run and organised. Unfortunately, the hotel completely let it down. The room was genuinely one of the worst I’ve stayed in. The bathroom was in a poor state: mould present, rusty taps and fittings, enamel missing from the bath, and a cracked mirror. The walls were dirty, the carpet was worn bare in places, and even the bins looked battered and unclean. The issues weren’t limited to the room. Public toilets were in similarly poor condition, with wobbly taps and broken door handles, and the lift was out of order. On top of that, it was noisy at night, making it hard to get a decent sleep. To add to the frustration, the shower curtain clung to you while showering, and the bath handle had been fixed to the wall in a way that made it unusable. On a positive note, the air conditioning worked well and the bed was comfortable—but unfortunately, that’s about where the positives end. "

"Clean, good location, mostly friendly staff, shower head the main downside was the old shower head."

"Lovely building and friendly staff ..."

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"I stayed one night at the Bristol Hotel whilst in Bristol for the weekend to see the new Greatest Showman musical. The hotel was in a great location - near the Harbourside and close to walk to the theatre and the main shopping area. I did room only so didn’t have any food at the hotel, but it was a great price for the room - a lovely big room with plenty of amenities and a comfortable armchair as well. The hotel lobby has a lovely smell and feels very upmarket. The staff were very helpful and friendly. There is a secure car park right next door that the hotel offer a slight discount on, and there was an entrance directly into the hotel from the carpark which was great. I would definitely look to stay at The Bristol Hotel again if I return to Bristol. "

"The only thing that I feel could be improved wax the shower, it just needs updating."

"The staff were really friendly and the room and location were perfect for our needs"

"Once again, a lovely stay. Lovely staff on reception. Great room. Executive lounge was a lovely treat with very friendly staff in there. Perfect location. Convienient car park, much more reasonable than others in the area. Will absolutely be back. Thank you"