COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Austins Self Service Guest House

Photo gallery for Austins Self Service Guest House

Featured image
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Austins Self Service Guest House

Austins Self Service Guest House

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ

Explore the area

  • Popular LocationPrincipality Stadium7 min walk
  • Popular LocationCardiff Castle7 min walk
  • Popular LocationCardiff Bay15 min walk
  • AirportBristol (BRS-Bristol Intl.)76 min drive

Choose dates to view prices

About this area


Located in Cardiff, Austins Self Service Guest House is in the city centre and on a river. Wales Millennium Centre and St. David's Hall are cultural highlights, while Cardiff Castle is a notable landmark. Check out an event or a game at Principality Stadium, and consider making time for Barry Island Pleasure Park, a top attraction not to be missed. Guests love the guest house's location for the sightseeing.

What's nearby

  • Sophia Gardens - 6 min walk
  • Principality Stadium - 7 min walk
  • Cardiff Castle - 7 min walk
  • St. David's Hall - 10 min walk
  • Cardiff Bay - 15 min walk

Getting around

  • Cardiff (CFW-Cardiff Train Station) - 10 min walk
  • Cardiff International Airport (CWL) - 32 min drive


  • Pettigrew Tea Rooms - 3 min walk
  • Revolution - 6 min walk
  • Restaurant Minuet - 7 min walk
  • The Gatekeeper - 7 min walk
  • Madame Fromage - 7 min walk

About this property

Austins Self Service Guest House

Riverside Cardiff guesthouse in Riverside, walk to Principality Stadium
Along with express check-in, this smoke-free guesthouse has express check-out and free WiFi in public areas. All 20 rooms offer free WiFi, coffee makers and flat-screen TVs with digital channels.
Austins Self Service Guest House offers 20 forms of accommodation with coffee/tea makers and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2014.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (GBP 9.60 per day)


  • No lifts

Guest services

  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Polish
  • Spanish
  • Turkish
  • Welsh


  • Renovated guest rooms – June 2014
  • Smoke-free property

Room amenities


  • Free toiletries


  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Iron/ironing board (on request)

Similar properties

See similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before 10 AM
Express check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: GBP 9.60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 81 out of 194 reviews
5 - Excellent 42%
Rating 4 - Good. 96 out of 194 reviews
4 - Good 49%
Rating 3 - Okay. 15 out of 194 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 194 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 194 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay , staff are very welcoming and will look after any need you may have , when in Cardiff this is where I stay
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location. Good price. Great Kitchen. I returned because of everything they had 2 years ago but this time the room was a but run down. A sporadic digital TV connection, Poor Internet connection and if working, was very slow. Poor flushing toilet. Shower door track disengaged, Unable to adjust shower faucet, only very hot. Desk lamp light not working although, I still enjoyed my stay. Would come back again. Please fix the issues mentioned and you will have an excellent place.
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Staff & service
Disliked: Room comfort
4 stars.
It was a cosy and lovely room with the absolute basic amenities (but no communal areas which is expected in a guest house). Took a really long time for the room to warm up but once it had it was lovely. The bed was very creaky and uncomfortable and my room only had blinds, no curtains so it was too light to sleep. Other than this, the room was nice but basic, the tea and coffee making facilities were really good and the ensuite was in a nice condition - other than the constant noise from either the tank or the pipes or whatever made it. The guesthouse is in decent range of the town and if you're looking for a very basic stay for a short period of a night or two then it'd do. You do get what you pay for though!
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

The location is perfect. It would have been nice if the shared toilet/bathroom is cleaned everyday since the smell of urine is so strong. My room was located at the lower ground floor and I can hear all the footsteps, doors opening and banging and the guests upstairs talking. Nevertheless, the location is perfect if you dont mind the cons I mentioned.
Stayed 3 nights in Aug 2020