Ratings based on 452 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from devon

Fire alarm disaster

Posted 21-Jul-2017
Pros: Chilled atmosphere.very clean rooms
Cons: Management training
Stayed for 3 nights fire alarm went off two nights at one o'clock and two o clock and early one morning ruining our sleep on which was to be a restful break ,there was no explanation or apolology from the management as to causes and in view of the recent London fire this was very poor ,if there had been a fire I hate to think what would have happened, I would be very wary of staying at this hotel as there does not appear to be any management on site the staff however were very friendly , further to this our room was not made up on the second day
5 out of 5
Recommended
for Everyone
by A verified traveller from devon

Brill hotel

Posted 15-Jul-2017
Pros: Layed back
Location: Lovely location under trees and quiet
Very warm welcombe hotel very clean staff very attentive and frendly
3 out of 5
by A verified traveller

Hotel in a very convenient area

Posted 04-Jul-2017
The staff were very helpful and the standard of cleanliness and the food were excellent. It was not made clear to me at the time of booking that it is a Green hotel . This meant it did not have a fridge in the room nor does it have air conditioning. There was very little storage space so had to live out of suitcase. I understood I had booked a double room but found it to be a small double and therefore overpriced.
5 out of 5
Recommended
for Couples
by A verified traveller from UK

Friendly, well appointed hotel with good ethos

Posted 03-Jul-2017
Pros: The hotel was clean and the staff were attentative, nothing was too much trouble. It was close to amenities and parking was good as was the restaurant
Cons: More information about the spa treatments.
Location: Close to the clifftop and a short walk to the beautiful sandy beach.
The hotel staff were friendly and attentative, nothing was too much trouble for them. The room was comfortable and clean. The food was excellent, freshly cooked and a good variety. I would thoroughly recommend this hotel and will be returning soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Clean, Quiet, Hotel in a Great Location

Posted 29-Jun-2017
This hotel is located in a quiet residential area 1 block to the beach and a short walk to restaurants and shops. Excellent, professional staff, and a great restaurant with good, healthy, clean food. The room design however was lacking shelving in the bathroom and had a very small sink. There was no air conditioning or proper ventilation and with temperatures in the 30s during my stay, the room was like a sauna. The hotel was also lacking any sort of facilities but there was a Pure Gym approximately a 15 minute walk away.
1 out of 5
by A verified traveller from Glasgow

Nice staff but terrible experience

Posted 24-May-2017
The hotel didn't had thin pillow so I couldn't sleep all night. Went for breakfast and the fruit bowl had big hair in it. Terrible experience. However I think this might be one off. Staff were super nice though but if I had time I would claim a refund.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Great location, walking distance to the beach/town

Posted 23-May-2017
So impressed by the green house, clean, modern and comfortable, no issues or complaints
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay

Posted 22-May-2017
Pros: The relaxed atmosphere and attentive staff. The hotel is in a very quiet road .although we were in a front room there was no traffic noise.
Location: A short walk to the beach and town centre.
Very relaxing and pleasant experience. The staff were extremely helpful and polite. We look forward to a return visit.
5 out of 5
Recommended
for Couples
by A verified traveller from Gloucester

Great location near to beach and town centre

Posted 19-May-2017
Pros: The 'Green Organic' nature of he hotel and products.
Location: Few minutes walk to the beach and about 10 minutes to town centre. The Russell Cotes art gallery 5 mins away and very interesting.
Lovely hotel, fantastic food and the pre theatre menu is exceptional value. We were lucky and had a free upgrade. Cannot fault anything....especially loved all the organic products in rooms. Staff cannot do enough to make you feel welcome. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Perfect for beach.

Posted 08-May-2017
Everything was good except the bed was on the small side. Food was good apart from the breakfast sausages were a little light, would have been better had they been cooked a bit longer.