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Reviews of Glendevon Hotel

3 out of 5
Glendevon Hotel
85-89 West Hill Road, Bournemouth, England

Reviews

5.6
Rating 10 - Excellent. 16 out of 126 reviews" "
Rating 8 - Good. 31 out of 126 reviews" "
Rating 6 - Okay. 22 out of 126 reviews" "
Rating 4 - Poor. 23 out of 126 reviews" "
Rating 2 - Terrible. 34 out of 126 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Muhammad shafaqat

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Abdullah

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Literally how this can be considered a 3* is beyond me! Literally filthy, my daughter has stayed in hostels that werent this bad. The window was stuck, the smoke alarm was sellotaped over which i had to stand on a chair to remove. We cudnt even unpack anything because the furniture,carpets etc were so bad we didnt want our stuff on it. The pic on your booking thing is not what this place is like. I will not ever book through you again. This place needs taking off your site. I have got loads of photos of the place but when i press add photo it doesnt let you add it.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Beds were broken and very uncomfortable.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Price & location. Very dated but done the job would stay again.
Stayed 2 nights in Aug 2020

8/10 Good

Errol

Liked: Staff & service, room comfort
Excellent Customer service
After seeing the room originally book and finding out the window did not open. Bob at the reception desk rectify the problem by up grading me to a better room which was better equipped, bigger, clean, and comfortable that met the standard expected. He also gave me a little extra time for checking out which I really appreciated and for that reason I would recommend the hotel for anyone on a budget for an overnight stay.
Stayed 1 night in Aug 2020

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked like a drug den
We did not even leave the car to enter this so called hotel. On arrival there was people drunk drinking cans of beer on the entrance to the building. The canopy was full Of Massive holes and very dirty looking. Did not look like a safe environment for a family so we searched elsewhere.
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Positives: About Clean linen. Staff friendly. Bargain for a one night stay. Negati
Stayed 1 night in Jul 2020

6/10 Okay

brian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Terrible hotel. Ended up leaving and staying somewhere else. The place is falling apart. One room didnt even have curtains
Stayed 1 night in Mar 2020

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
4 out off 5
Well I opened the Curtains in the morning and it Fell down and it hit my face which left a read mark on my Nose
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice staff terrible room
Terrible. Although the staff were nice we had a broken toilet our whole stay, WiFi didn’t work once we booked the hotel because it said they serve breakfast but they don’t and to top it off the tv was the size of a laptop. Rather then moving us to a different room we had to walk down two flights of stairs to use there public bathroom even though I paid for a private one. When I complained about it all they gave me an email to send for a refund so I’ve emailed them asking about a refund and have yet to hear back. Ruined my 1 year wedding anniversary.
Stayed 2 nights in Nov 2019

8/10 Good

Graham

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite enjoyed my stay,hardly a room with a view but there you go.
Stayed 1 night in Oct 2019

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap
Stayed 2 nights in Oct 2019

2/10 Terrible

aarunas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
only price good,but no peking ,no toilet paper,bad
hi. there no parking, toilet no paper, hotel charge same 2 payments, ,i told is it paid, but was charge second time. my family no happy!
Stayed 1 night in Aug 2019

4/10 Poor

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again. Dirty & smelly
Dirty & dated, didn't even stay, its joined to Maermar where I stayed previously and is really smelly & dirty. Lost money as they wouldn't cancel so I left this review.
Stayed 1 night in Aug 2019

2/10 Terrible

A D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

A D

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It's all terrible
This place is a dump
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID!!!
Tatty, grubby and unwelcoming. Only one curtain in the room instead of a pair so barely covered the window. One small sachet of shower gel in room that was only replaced once in three days. Noisy music from the bar. Most staff rude, unhelpful and surly. Breakfast time experience a total disgrace. Probably my worst ever stay at a hotel or guest house.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good but can improve.
Excellent price, friendly staff, clean facilities, lift. My only concern was the bed mattress (very old sprung) a bit uncomfortable to sleep.
Stayed 2 nights in Jun 2019

2/10 Terrible

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Bournemouth
The worst hotel we have ever stayed in. The hotel was undergoing building works. The bathroom was awful. The room was dirty and never cleaned properly the whole time we stayed there just the bed made and towels changes after 3 days. Breakfast was non existent and we had to go to a local cafe as their was hardly any food on offer and no staff to find out if there was anymore only 4 croissants for all the guests. Would never stay here again.
Stayed 7 nights in May 2019

8/10 Good

Mike

Liked: Staff & service, room comfort
Wouldn’t rush back
The place looked untidy. We were confused, as the entrance to the hotel was actually the hotel next door (and a shared reception), but only because the glass was broken on the front door. Room was a good size, although victim to obvious water leaks at some point. Decor felt like visiting Grandmas house. Only other thing to note was the kitchen managed to burn toast, which made the whole building stink for hours...
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

PETER

Room was good value but floorboards very creaky could hear the people in the next room talking and moving around until 4am when we finally got to sleep.We moved to a ground floor room the next day and that was more spacious but still noisy floorboards
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
More property maintanance, lack of car packing space, A bit of furniture review.
Stayed 4 nights in Mar 2019

4/10 Poor

Gordon

Disliked: Staff & service, property conditions & facilities
You get what you pay for 😡
Never stayed in a hotel that I needed to sign a damage waiver and key loss form. Won’t be staying there again.
Stayed 1 night in Mar 2019

4/10 Poor

Pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My room was far away from those showed in the photos.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double bed in the bedroom was made up of two single beds put together and they were not the correct size so uncomfortable night sleeping + Stated free breakfast did not say continental but when they have a picture of a cooked breakfast you expect a cooked breakfast
Stayed 1 night in Dec 2018

8/10 Good

Pradeep

Liked: Cleanliness, staff & service
Best budget hotel in Bournemouth, close all the essential services. I enjoyed my stay and will definitely visit again.
Stayed 7 nights in Dec 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, budget, GREAT value for money
Extremely comfortable stay, very clean room. Comfortable bed, great pillows, clean bathroom, good size room. Hot water, comfortable temperature. Fantastic continental breakfast. What great budget value for money! will definitely be back
Stayed 2 nights in Nov 2018

8/10 Good

Chelsea, Bournemouth

Liked: Cleanliness, staff & service
Staff polite, room clean but bulb broken in bedroom. Would have slept well if other guests were considerate .
Stayed 1 night in Nov 2018

8/10 Good

Elliejo

Liked: Cleanliness, staff & service, room comfort
I was very scared to stay after reading the reviews but when we got there I was surprised ... it was clean and tidy, we only stayed for 1 night but had all the essentials we needed, only thing I would say is that the double bed is 2 singles pushed together and 1 of the beds were broken so we sank
Stayed 1 night in Nov 2018

6/10 Okay

conor

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotelier of over 40 years opinion
Clean room bedding and towels, mattress tired ready for replacement, poor tv reception and intermittent wi fi connection en suite shower powerful and room heating effective, well located for centre of town, a £30 room with simple breakfast seems fair value for a short stay
Stayed 1 night in Oct 2018

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turd on the stairs
Awful awful awful cold shower broken bed hot fizzy drinks and water sold at reception broken lift completely disgusting
Stayed 1 night in Oct 2018

2/10 Terrible

James, Bournemouth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like 1970's decor then this is the place, no, only joking you would not this this place. Rude staff, no parking generally run down. Ordered a double room and ended up with 4 singles. Curtains didn't close properly and breakfast was vile **DO NOT WASTE YOUR TIME GOING HERE**
Stayed 1 night in Oct 2018

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place to Avoid
Of all the hotels in which I have stayed when visiting Bournemouth this was definitely the worst. It is more an inferior bed and breakfast than a hotel. The only interest shown was when I first arrived to make sure I paid for my accommodation immediately. I was given my key but then had to ask directions to the room. I returned to reception a short while later for the Wi-fi code and was told it was on the notice on the wall at the reception desk. This could have been pointed out to me when I first checked in. There was no information about the "hotel" available in the room, and when I went to find out where they served the 'light bites' mentioned on their website I couldn't find anyone. In fact the whole placed seemed deserted and was extremely quiet. My room was extremely basic, the bed was uncomfortable, the tea/coffee making facilities consisted of a cup, saucer, teaspoon, kettle, one tea bag, one sachet of coffee and some sachets of sugar. As I was there for 2 nights this was totally inadequate. Breakfast was a choice of cereals, fruit juice, toast, butter, jam, tea or coffee plus hard boiled eggs and croissants. There were hardly any other guests in the dining room on either of the 2 mornings I was there. Parking was on the road outside the building so finding a space was pot luck. I would definitely NOT recommend staying at this "hotel" when visiting Bournemouth
Stayed 2 nights in Sep 2018

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy stay 😂
Not worth the stay, bed very uncomfortable/rooms need new beds, room needs updating and breakfast was average, not a friendly place will not stay here again .
Stayed 6 nights in Sep 2018

4/10 Poor

David, Lichfield.

Disliked: Property conditions & facilities
stayed 3 nights, towels changed once, bin not emptied at all . tea/coffee not replenished (only enough for one cup each) toilet paper ran out on second day. In house bar not open, asked why, did not get a proper answer but was told we can open to get you some drinks but then it will close again so needless to say we never bothered. sorry, dont like moaning but we wont stay there again.
Stayed 2 nights in Sep 2018

8/10 Good

nigel

Disliked: Cleanliness
Ok for a few nights.but tired looking inside.
The hotel was clean, breakfast really good beds comfy, but needed replacing, changed sheets and towel every day, but rooms although clean, looked very tired, and needed completly redecorating,furniture in room, cheap and not so cheerfull, but still did the job..car parking was first come first serve, not really there fault, but need to be aware, as its £10 per night in local car park.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Martin, Bornemouth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel close to the town center & beach.
Nice location for getting to the town center etc lots of places to eat very good public transport system.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal place to stay for long days out. The town centre and beach are close by, and a short bus journey will take you to most places nearby in short time and little expense.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place I’ve have ever stayed in I don’t k
I left my own pillow on the bed when we left I rang them the same day and they said they hadn’t got it. This was a absolute lie it was a memory foam one that was expensive so they stole it
Stayed 1 night in Jul 2018