Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from t

Posted 07-Feb-2016
Was a lovely stay and the staff were very friendly
4 out of 5
Recommended
for Everyone
by A verified traveller from ny

Very business like

Posted 25-Nov-2015
Rooms a bit small and dark but stay was just what we needed a clean room to sleep with facilities
Comment from Hotel Management
30-Nov-2015 by Joel, Hotel Management
Dear Guest, We are refurbishing all our bedrooms and hope you like the brighter new style as much as we do!
3 out of 5
Recommended
for Business Travellers
by Carl from Manchester

Review

Posted 09-Nov-2015 on Hotels
Disappointing that the quality of breakfast has dropped below its usual high standard.
Comment from Hotel Management
12-Nov-2015 by Ivona J, Hotel Management
Dear Guest, You'll be pleased to hear we have reverted back to our original breakfast offering - hope to see you back again soon! Best wishes, Joel May General Manager
4 out of 5
Recommended
for Families
by Karen

Posted 08-Nov-2015 on Hotels
Comment from Hotel Management
11-Nov-2015 by Ivona J, Hotel Management
Thanks for your review
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 04-Nov-2015 on Hotels
needs update
Comment from Hotel Management
12-Nov-2015 by Ivona J, Hotel Management
Dear Guest, The hotel is undergoing a full refurbishment programme over the coming months - hope to see you back again soon. Best wishes, Joel May General Manager
4 out of 5
Recommended
for Business Travellers
by Per from Malmö

Posted 02-Nov-2015 on Hotels
Hotellet ligger väldigt avsides
Comment from Hotel Management
12-Nov-2015 by Ivona J, Hotel Management
Dear Guest, The hotel is situated just five minutes from Edgware and Stanmore underground stations and 5 minutes to Elstree Overground. Hope this helps for next time! Best wishes, Joel May General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Farnborough UK

Over night stop before Harry Potter Studio

Posted 01-Nov-2015
Nice stay, friendly staff at the bar and breakfast was great. Set us up to see Harry Potter studios the following day.
Comment from Hotel Management
02-Nov-2015 by Joel May, Hotel Management
Dear Guest, Great to hear you enjoyed your stay with us and a day at Harry Potter World - hope to see you back again soon! Best wishes, Joel May General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Good basic hotel close to the subway

Posted 30-Oct-2015
Pros: Gym is great as is the pub. Convenient to subway
Cons: Honesty about noise levels
Location: Convenience for subway is a real plus
Hotel is convenient with a Starbucks a gym and a pub! Renovation was in play and you need to be aware it can be noisy. Staff generally very pleasant but we found the manager obnoxious. When we complained about the noise he dismissed my concern as akin to a "tomato missing off a steak". He also accused me of blackmail when I said I would write him up
Comment from Hotel Management
12-Nov-2015 by Joel May, Hotel Management
Dear Guest, Thanks for your review - pleased I've had the chance to respond to you personally and please let me know if I may be of any further assistance. Best wishes, Joel May General Manager
3 out of 5
Recommended
for Families
by A verified traveller

Watch the renovation work!!!

Posted 30-Oct-2015 on Hotels
There was a real problem with the renovations going on at the hotel. The manager was obnoxious about my complaint and accused me of being a blackmailer when I said I would review the hotel on your site
5 out of 5
Recommended
for Everyone
by A verified traveller

Calm location with excellent facilities.

Posted 26-Oct-2015
Pros: It is engaging if your like to stay indoors for all your needs.
Cons: It was busy and a bit noisy into the night with guest accompanied with youngsters (probably as it was school half term holiday period).
Location: It was a suburban location, quiet and woodlands around the area. The hotel caters for leisure, food, banqueting and conferences.
Very good. Really enjoyed the location, leisures and the gomet available.
Comment from Hotel Management
02-Nov-2015 by Joel May, Hotel Management
Dear Guest, Sorry about the noise - we do have families staying with us, particularly over the half term period but pleased to hear you still enjoyed your stay. Best wishes, Joel May General Manager