Hallway

Reviews of Radcliffe - Warwick Conferences

3.5 out of 5
Radcliffe - Warwick Conferences
The University of Warwick, Scarman Road, Coventry, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 6 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 16 Nov 2023
Thank you for taking the time to share the rating of your stay with us. We're so glad it was a positive visit with us. We hope to see you again soon.

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Warwick Conferences on 19 Oct 2023
Dear Sally, thanks for your review. We are pleased to hear you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Warwick Conferences on 17 Oct 2023
Dear Carolina, thanks for your review. It's great to know you enjoyed your stay at Radcliffe. We look forward to welcoming you back again soon. Regards, Warwick Conferences

4/10 Poor

Kate

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Warwick Conferences on 18 Sept 2023
Dear Kate, Thanks for leaving a review. It would be great to have some more information about your experience so we can look into any issues you may have had during your stay. We are always looking at ways to improve our service. Regards, Warwick Conferences

10/10 Excellent

S

Stayed 1 night in Aug 2023
Response from Warwick Conferences on 11 Aug 2023
Thank you for taking the time to rate your stay with us. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night prior to our son’s graduation. We were so pleased we did due to the close proximity to the university concourse. Parking was easy and free ( just submit registration at the reception). It was a quick and level walk to the university which was fantastic for getting to the ceremony early to get a good view. The accommodation itself was surprisingly good with quality furnishings and bath products. Breakfast was plentiful - even having my favourite marmite for toast! I had gone with the misconception that it was more student accommodation but I was very wrong and would definitely recommend to anyone who has a need to visit the university.
Stayed 1 night in Jul 2023
Response from Warwick Conferences on 1 Aug 2023
Hi Stephanie, thank you for taking the time to send us your review. We are so pleased you enjoyed your stay and exceeded expectation. It's also great to hear we were able to deliver your favourite breakfast! We hope we will see you again in the future. Regards, Warwick Conferences

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Warwick Conferences on 12 Jul 2023
Thank you for taking the time to send us feedback. We hope to see you again soon.

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Lovely welcoming helpful staff on reception. Clean rooms, really friendly bar staff, food was good too. Perfectly located for the University.
Stayed 1 night in Jun 2023
Response from Warwick Conferences on 19 Jun 2023
Dear Sophie, thanks so much for your review. We are pleased you had a good stay at Radcliffe. Thanks for the lovely feedback about our bar staff and food. We hope to welcome you back to Radcliffe again soon. Regards, Warwick Conferences

8/10 Good

Blerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Good stay! Costumer service was amazing, arrived and left with smiles! The lift floor was dirty and sticky and the room's carpet (245) needs to be changed. The lounge area is amazing with complementary/non stop coffee/mocha/cappuccino/etc, etc! Overall, we had a nice stay and I would not hesitate to go back again and I highly recommend the establishment.
Stayed 1 night in Jun 2023
Response from Warwick Conferences on 19 Jun 2023
Dear Blerina, thanks for taking the time to leave a review. We are pleased to hear you had a good stay at Radcliffe. Thanks for the feedback about the lift and carpet, this has been passed onto our operations team. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
excellent for University of Warwick access.
Stayed 2 nights in May 2023
Response from Warwick Conferences on 12 May 2023
Dear Patricia, thanks for taking the time to leave a review. We are pleased to hear that you had a good stay with us.We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from Warwick Conferences on 8 May 2023
Dear Mark, thanks for leaving a review. We are glad to hear you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe haven and a great place for a good night sleep. Plenty of parking and great food. My top choice for staying in the local area for business or other reasons.
Stayed 1 night in Apr 2023
Response from Warwick Conferences on 24 Apr 2023
Hi Jennifer, thanks for your review. We are pleased to hear you enjoyed your stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Warwick Conferences on 18 Apr 2023
Hi Steve, thanks for taking the time to leave a review. We are pleased to hear that you had a good stay at Radcliffe. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Had an amazing stay. Being able to remain on site for the hotel and conference was brilliant. Staff incredibly helpful and friendly. Facilities top class Already planning on booking for the next conference in May.
Stayed 2 nights in Feb 2023
Response from Warwick Conferences on 27 Feb 2023
Dear Julie, thank you for taking the time to leave a review and for the lovely comments. We are pleased to hear you enjoyed your stay with us. We look forward to seeing you again in May. Regards, Warwick Conferences.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Warwick Conferences on 22 Feb 2023
Dear Chris, thanks for leaving a review. We are pleased to hear you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Prasad

Stayed 1 night in Feb 2023
Response from Warwick Conferences on 7 Feb 2023
Dear Prasad, thanks for taking the time to leave a review. We are pleased to hear you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Md Golam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Excellent. Me very happy with their servi.
Stayed 1 night in Jan 2023
Response from Warwick Conferences on 12 Jan 2023
Dear Guest, thanks for your review. We are pleased to hear you had a good stay with with us. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Cherie

Stayed 2 nights in Jul 2022
Response from Warwick Conferences on 14 Dec 2022
Dear Cherie, thanks for your review. We are glad you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found a great place to stay
Lovely hotel. Really nice and helpful staff, modern building and very comfortable. Food all good as well. Great stay, I’ll stay again and I thoroughly recommend it to anyone.
Stayed 1 night in Nov 2022
Response from Warwick Conferences on 28 Nov 2022
Dear Chris, thanks for taking the time to leave a review. We are pleased to hear you had a good stay with us. Thanks for the lovely feedback, we hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Graham

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was on the campus and suited us as we were there to look around.
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 24 Oct 2022
Dear Graham, thanks for your review. We are pleased to hear you had a good stay at Radcliffe. It's great our location suited your needs. Regards, Warwick Conferences

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Lovely room/hotel/bathroom but no heating in room
Hotel was nice and room was lovely. Bed was extremely comfortable but there was no heating in the room. We were advised to turn the radiator up to the max and if it didn’t work they would supply us with a heater. The radiator didn’t come on so they gave us a small fan heater which was noisy as hell so we couldn’t use as we were trying to sleep - we woke in the early hours of the morning with our room like a furnace - yes the heating was timed to come on and, as advised, our radiator was up to the max! Once we’d cooled off and went back to sleep all was ok.
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 13 Oct 2022
Dear Michelle, thanks for taking the time to leave a review. We are glad that you liked the room. Sorry to hear about the issues with the heating. Apologies for the inconvenience caused. We would like to assure you that the operations and maintenance teams are looking into this and are working to rectify such issues as a matter of urgency. We do hope to welcome you back in the future. Regards, Warwick Conferences.

6/10 Okay

Wooi Cheang

Liked: Staff & service
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 13 Oct 2022
Dear Wooi Cheang, thanks for leaving a review. We hope to welcome you back again in the future. Regards, Warwick Conferences

10/10 Excellent

ANH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room. Comfy bed, very comfy pilows, excellent pillow choices.
Stayed 2 nights in Sep 2022
Response from Warwick Conferences on 3 Oct 2022
Dear Guest, thanks for taking the time to leave a review. We are glad to hear that you liked the room at Radcliffe. Thanks also for the feedback about the bed and pillows, that's great to hear. We hope to welcome you back again soon. Regards, Warwick Conferences.

10/10 Excellent

Rob

Stayed 1 night in Sep 2022
Response from Warwick Conferences on 26 Sept 2022
Dear Rob, thanks for taking the time to leave a review. We are pleased to hear you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Ms E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Warwick Conferences on 21 Sept 2022
Dear Ms E, thanks for taking the time to leave a review. We are glad you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Jaimie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and courteous, and the room was immaculate and exactly as presented in the photos online. Would have liked more readily available information about amenities, e.g. laundry facilities and nearby shopping (on campus).
Stayed 4 nights in Sep 2022
Response from Warwick Conferences on 21 Sept 2022
Hi Jaimie, thanks for your kind comments. We are glad you had a good stay with us. Thanks for the feedback about the information in the room, this will help us improve the experience for our guests in the future. We hope to welcome you back again soon. Regards, Warwick Conferences

4/10 Poor

Mukhtar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had arranged a late checkout with reception. Apparently the cleaners were not informed and so made a great deal of fuss making us feel very uncomfortable. This included talking deliberately loudly outside our room. Very disappointing.
Stayed 1 night in Aug 2022
Response from Warwick Conferences on 5 Sept 2022
Dear Mukhtar, thanks for taking the time to leave a review. We are sorry to hear of the problems you had with your late checkout. We apologise for the inconvenience caused. We shall review our processes to ensure better communication with our cleaning team. Regards, Warwick Conferences

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well furnished rooms, relaxed environment and good food
Stayed 2 nights in Aug 2022
Response from Warwick Conferences on 19 Aug 2022
Dear Chris, thanks for taking the time to leave a review. We are pleased to hear that you had a good stay at Radcliffe. It's great to know that you liked the environment and the food. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and Outstanding staff.
Everything was great, Stayed for the commonwealth Games. John and the rest of the team were outstanding in dealing with some booking issues due to miscommunication from Hotels.com, but they stepped up and sorted it which was a big relief. Very local and convenient for Warwick Uni as its on campus and it was very comfortable.
Stayed 24 nights in Jul 2022
Response from Warwick Conferences on 12 Aug 2022
Dear Guest, thanks for taking the time yo leave a review and for your lovely comments. We are pleased to hear you had a good stay with us and were happy with the service our team provided. We hope to welcome you back again in the future. Regards, Helen James - Operations Manager

10/10 Excellent

VILIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2022
Response from Warwick Conferences on 9 Aug 2022
Dear Vilim, thanks for leaving a review. We are glad you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Helen James-Operations Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Warwick Conferences on 8 Aug 2022
Dear Peter, thanks for taking the time to leave a review. We are glad you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Helen James- Operations Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Warwick Conferences on 8 Aug 2022
Dear Stephen, thanks for your review. We are pleased to hear you had a good stay with us. We hope to see you again soon. Regards, Helen James- Operations Manager

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 29 Jul 2022
Dear Nathalie, thanks for your review. We are pleased to hear that you had a good stay with us. We hope to see you again soon. Regards, Warwick Conferences

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 29 Jul 2022
Dear John, thanks for taking the time to leave a review. We are pleased that our location was suitable for you. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - but could do with more staff
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 29 Jul 2022
Dear Andrew, thanks for your review and your feedback. We are pleased to hear that you enjoyed the service. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Eric

Stayed 1 night in Jun 2022
Response from Warwick Conferences on 6 Jul 2022
Dear Eric, thanks for your review. We are pleased to hear you enjoyed your stay at Radcliffe. We hope to see you again soon. Regards, Helen James-Operations Manager

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Perfect location for visiting the university. Great price and friendly staff. Food was good too.
Stayed 1 night in Jun 2022
Response from Warwick Conferences on 27 Jun 2022
Dear Abigail, thank you for your review. We are pleased to hear you had a good stay at Radcliffe. We hope to welcome you back again soon. Kind regards, Helen James -Operations Manager

10/10 Excellent

Sergio

Stayed 4 nights in Jun 2022

4/10 Poor

Lee

Stayed 1 night in May 2022
Response from Warwick Conferences on 7 Jun 2022
Dear Lee, Thanks for leaving a review. It would be great to have some more information about your experience so we can look into any issues you may have had during your stay. We are always looking at ways to improve our service. Regards, Helen James- Operations Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Warwick Conferences on 16 May 2022
Dear Guest, thanks for taking the time to leave a review. We are pleased to hear you had a good stay with us. We look forward to welcoming you back again soon. Regards, Helen James- Operations Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Warwick Conferences on 29 Apr 2022
Dear Guest, thank you for your review and feedback. Unfortunately, without any further details we cannot investigate further. We'd be happy to look into this more if you provide some details. Regards, Helen James- Operations Manager

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Warwick Conferences on 8 Apr 2022
Dear Ian, thanks for your review. We are pleased to hear that you had a good stay at Radcliffe. We hope to welcome you back again soon. Regards, Helen James- Operations Manager

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Warwick Conferences on 4 Apr 2022
Dear Kevin, thanks for taking the time to leave a review. We are pleased to hear you had a good stay at Radcliffe. We look forward to seeing you again soon. Regards, Helen James-Operations Manager

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value For Money
We used this hotel as we were booked into a show at the Warwick Arts Centre, and it was perfect for this. Just a ten minute walk. Very friendly, attentive staff. The room was very comfortable and had everything you need. Breakfast was plentiful with lots of choice, Should we attend another show, we would definitely book again.
Stayed 1 night in Dec 2021
Response from Warwick Conferences on 6 Dec 2021
Dear Craig, thank you for your review. It's great to hear that you had a good stay with us and nice to know that you enjoyed the breakfast. We hope to welcome you back again soon. Regards, Helen James - Operations Manager

8/10 Good

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Nov 2021
Response from Warwick Conferences on 19 Nov 2021
Dear Ian, thank you for your review. We are pleased to hear you enjoyed your stay at Radcliffe. We hope to see you again soon. Regards, Helen James - Operations Manager

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great to have on-site hotel accommodation at the university and rooms that are well maintained, clean and good quality. Parking is easy and staff are helpful. The price is a little higher than I might have expected. However the weather was cold and the heating did not work. There were no extra blankets available in the wardrobe either. So I had a broken sleep due to the room temperature.
Stayed 1 night in Nov 2021
Response from Warwick Conferences on 4 Nov 2021
Dear Vanessa, thanks for your review. We are glad to hear that overall, you liked the facilities. Sorry to hear that there were problems with the heating. We encourage our guests to contact Reception if they have any issues like this during their stay. The team would have been able to look into the issue with the heating and would have been more than happy to assist and provide a blanket or even an electric heater for the room. We hope to welcome you back again soon. Kind regards, Helen James - Operations Manager

6/10 Okay

Kay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic and dated hotel and the bed side lamps didn't work.
Stayed 1 night in Sep 2021
Response from Warwick Conferences on 1 Oct 2021
Dear Kay, thanks for your review. We are sorry to hear you didn’t have a good experience with us. Radcliffe underwent a refurbishment in 2015/16. Due to COVID-19, currently for the safety of our guests some of the soft furnishings have been taken out of the rooms. This may have affected the look and feel of the room. If our guests have any issues during their stay (such as lamps not working) we would encourage them to contact Reception, who will do their utmost to resolve any problem and help make your stay more comfortable. Regards, Helen James- Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel
Great experience staying at the Radcliffe, we were there for a couple nights whilst visiting a family member at the university. The service was great and very efficient, rooms were clean and fairly modern. There was plenty of parking available and it was free!
Stayed 2 nights in Sep 2021
Response from Warwick Conferences on 20 Sept 2021
Dear Guest, thank you for leaving a review. We are glad you enjoyed your stay at Radcliffe and that you were pleased with the service you received. We look forward to welcoming you back soon. Regards, Helen James- Operations Manager

8/10 Good

Gunars

Stayed 1 night in Sep 2021
Response from Warwick Conferences on 20 Sept 2021
Dear Guest, thanks for your review. We are pleased to hear you had a good stay with us. We hope to see you again soon. Regards, Helen James-Operations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Easy check in with a friendly staff member, room service available and a nice clean room. Perfect for an overnight stay.
Stayed 1 night in Sep 2021
Response from Warwick Conferences on 20 Sept 2021
Dear Guest, thanks for taking the time to leave a review. We are pleased to hear you enjoyed your stay with us. We hope to see you again soon. Regards, Helen James -Operations Manager