The staff are very pleasant, helpful and remembered me from previous. Outside, reception and dining room are clean and well decorated. My room not of the same standard. I could see previous colour scheme where furnishings had been moved leaving previous scheme on show (with tea/coffee stains). Not sure what was growing on the bathroom doorframe, but the wood was swollen and the door would not stay closed without locking. This issue could not have happened overnight, growth too big. Toilet seat also broken. Reported to reception, they were shocked by the image I showed them. Previously I was served bottled water 3 months out of date. Breakfast was fine. Overall, did not affect my stay, location for me is perfect for my requirements, but I can imagine the Hotel Inspector response to room.