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"The mattress was old and uncomfortable with no mattress protector on the bed aslo the pillows were old and stained. The two windows had different curtains and very thin which let the street lights shine in all night."

"This is a blatant misrepresentation of the accommodation, you assume the photo on the advert is the building but it is not. The actual building resembles a derelict house with badly peeling black paint and grubby door and windows in an unattractive area where it feels unsafe to leave your car. The inside is slightly better but has torn flooring, wallpaper that has seen better days, uncomfortable seating, poor shower and cheap linen. The photo of the hot tub is laughable when you look at the...

"Apartment was excellent! Heat wasn't working great and there was a little burnt smell in the apartment when we arrived. Otherwise place was perfect!"

"Lovely place, ideal for a visit into Chester."

"Stayed here several times and always return because of how good the facilities are"

"Rooms were lovely and very clean ,staff were great nice bar and restaurant food was excellent.would definitely would stop again ."

"Great spa"

"Very clean room, staff excellent and the food in restaurant was also excellent! I would stay again. "