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"Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight."

"Room clean staff good breakfast not to good never used spa but did do bowling so it was good to do something on the night time we stay 2 3 time a year and it’s still got our vote"

"Well located hotel. Robert on reception was very helpful & knowledgeable. However, there were a number of things that annoyed me. No shower cap, no face washer, no rubbish bags in the bins. Different person's name on the welcome on the tv which couldn’t be changed. The bedding was uncomfortable, didn’t seem to fit very well. In the bar I tried to put my meal on my room but couldn’t because I hadn’t been asked for a credit card when I checked in. Was able to pay by cash even though on Expedia it said the hotel was cashless! "

"The hotel in situated in a lovely location and we found it to be very quite we suited us nicely. We had breakfast and evening meal and we could not fault it. We normally stay in the travel lodge when we go up to Bishop Auckland but we will use the Park Head in future."

"Food excellent and the staff on the front desk were top notch."

"Gluten free bar and restaurant menu lacking "

"Excellent location for a local gig, wide range of breakfast items and everything was fresh and hot. The staff were very friendly and helpful, rooms were immaculate and quiet. I thought that £7 parking overnight was a bit steep though. "

"Excellent, fresh breakfast. Very good selection of drinks at the bar. Spectacular building and grounds."

"Breakfast cooked to order and excellent "