Cross Keys Hotel by Greene King Inns

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Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of Cross Keys Hotel by Greene King Inns

Cross Keys Hotel by Greene King Inns

3.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Middlesborough Rd, Guisborough, England, TS14 6RW

Explore the area

  • Popular LocationFlatts Lane Woodland Country Park2 min drive
  • Popular LocationGuisborough Forest2 min drive
  • Popular LocationOrmesby Hall5 min drive
  • AirportDurham (MME-Teesside Intl.)31 min drive

Choose dates to view prices

About this area

Guisborough

Located in Guisborough, Cross Keys Hotel by Greene King Inns is in a rural area. Middlesbrough Golf Club and Cleveland Way are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North York Moors National Park and Saltburn Valley Country Park. Looking to enjoy an event or a game while in town? See what's happening at Teesside Autodrome or Riverside Stadium.

What's nearby

  • Flatts Lane Woodland Country Park - 2 min drive
  • Guisborough Forest - 2 min drive
  • Ormesby Hall - 5 min drive
  • Middlesbrough Golf Club - 7 min drive
  • Wilton Golf Club - 8 min drive

Getting around

  • Nunthorpe Station - 3 min drive
  • Durham (MME-Teesside Intl.) - 31 min drive

About this property

Cross Keys Hotel by Greene King Inns

3-star inn with 24-hour front desk and restaurant
This smoke-free inn features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Cross Keys Hotel by Greene King Inns offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

This Guisborough inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Hairdryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
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Cross Keys Hotel by Greene King Inns Inn
Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel by Greene King Inns Inn Guisborough

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 80 out of 242 reviews
5 - Excellent 33%
Rating 4 - Good. 108 out of 242 reviews
4 - Good 45%
Rating 3 - Okay. 39 out of 242 reviews
3 - Okay 16%
Rating 2 - Poor. 12 out of 242 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 242 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service
Fire alarms at 1.16am
Stayed 1 night in May 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very noisy in the room, people in other rooms been drinking, we asked for another room but they only had a double bed, which was no good because i was with my daughter, the staff told me when the night porter comes in he will sort it out, but he never did three and a half hours later, didn't get any sleep complete waste of money
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt very impressed with the room! When first walked in & seen the bathroom,myself & my family were shocked! The panel on sink which is what you first see, was terrible it had rotted off the water, but no attempt had been made to rectify it! The seal around the bath/shower had mould on it! The walls in the bedroom had all water marks on all the walls looked like water had been running down the walls & just left, a quick paint would of solved that! I must say though the pub/restaurant on the other hand was fabulous, it was spotlessly clean the staff were all lovely , we didnt have a meal at night but breakfast the following day was beautiful, also the beer garden is very appealing, for all i was so disappointed in the room the rest of the place was so nice its a shame the bedroom was a let down
Stayed 1 night in Apr 2022

4/5 Good

Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very clean with friendly staff . We couldn't fault it.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 3 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

2/5 Poor

Disliked: Property conditions & facilities, room comfort
A so so stay
Initial impressions in reception great. Room very disappointing - tired looking, awful bathroom with stains in bath, very dirty fan which had incorrectly fitted casing which made lot of noise, what appeared to be water damage to the under sink units and just generally very tired looking. Would have asked for a change of room had we been staying for longer than one night. Bar and restaurant lovely and no problem in us being able to change tables to a quieter part of the restaurant after initially being seated in a really busy part. Really friendly staff and service was ok. Both ordered sirloin steak and, whilst the food was cooked nicely, the portion size was very small, more like a child sized meal (two very small onion rings and a small serving of chips not at all value for money). Breakfast was good, friendly and efficient service.
Stayed 1 night in Feb 2022

3/5 Okay

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dinning was very nice, pub area was perfect. Everything outside of the room. The bathroom was very outdated and unsatisfactory. The bed was extremely firm and uncomfortable. The wifi was terrible and did not work.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights stay
The room was lovely and clean and the staff were very polite and helpful
Stayed 1 night in Jan 2022