Title: Best Western The Grand Hotel Hartlepool Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182537&destination=Hartlepool%2C+England%2C+United+Kingdom&selected=1731749&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western The Grand Hotel Hartlepool Travelers find the perfect city center base at this Hartlepool hotel, where British cuisine and complimentary WiFi complement morning coffee in the lobby ## Photo gallery for Best Western The Grand Hotel Hartlepool ![Lobby - Best Western The Grand Hotel Hartlepool (Hartlepool)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/6c3c56ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Best Western The Grand Hotel Hartlepool (Hartlepool)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/25ab81bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - Best Western The Grand Hotel Hartlepool (Hartlepool)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/1183b20f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free cots/infant beds, free WiFi - Best Western The Grand Hotel Hartlepool (Hartlepool)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/303238f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western The Grand Hotel Hartlepool (Hartlepool)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/ea18ac92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western The Grand Hotel in Hartlepool offers a welcoming atmosphere and practical amenities. Guests enjoy a cooked-to-order breakfast and free in-room WiFi. The on-site restaurant serves British cuisine, and there's conference space and a banquet hall for events. ## Reviews 7.4 Good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Business services £55 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1731749&PinnedHotelID=1731749&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### Standard Twin Room - Sleeps 2 ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/4f11ee0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Single Bed, Non Smoking ![Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/b285d8f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 9.4 Exceptional 3 reviews - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/32a6c7db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, Multiple Beds, Non Smoking ![Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/5c5c93d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Suite, 1 Double Bed, Non Smoking ![Suite, 1 Double Bed, Non Smoking | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/6e66330b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Non Smoking ![Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/fd314875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking 8.0 Very good 6 reviews - 1 bedroom - Sleeps 2 - 1 Double Bed ### Suite-1 Double Bed, Non-Smoking, Sitting Area - Sleeps 2 ### 1 Double 1 Single, Non-Smoking, Family Room, Standard Room - Sleeps 2 ### Superior Room with Double Bed-Non Smoking - Sleeps 2 ### Standard Room with Double Bed-Non-Smoking - Sleeps 2 ### Standard Room With Single Bed, Non-Smoking - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHartlepool-Hotels-Best-Western-The-Grand-Hotel-Hartlepool.h1731749.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHartlepool-Hotels-Best-Western-The-Grand-Hotel-Hartlepool.h1731749.Hotel-Information) ## About the area Located in Hartlepool, Best Western The Grand Hotel Hartlepool is in the city centre. Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park reflect the area's natural beauty and area attractions include Milll House Leisure Centre and Hartlepool Maritime Experience. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump. [Visit our Hartlepool travel guide](https://www.expedia.co.uk/Hartlepool.dx182537) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.68584%2C-1.21333&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0vcubx8qxJwhxNo_bZFWnCc4L4M=) Swainson Street, Hartlepool, England, TS24 8AA ### What's nearby - Victoria Park 3 min walk \- 0.2 miles - Hartlepool Maritime Experience 9 min walk \- 0.5 miles - Museum of Hartlepool 9 min walk \- 0.5 miles - Monkey Statue 16 min walk \- 0.9 miles - Ward Jackson Park 3 min drive \- 1.0 mile ### Getting around - Hartlepool Station 5 min walk - Durham (MME-Teesside Intl.) 47 min drive ### Restaurants - King Johns Tavern 4 min walk - The Showroom 4 min walk - The Ward Jackson (Wetherspoon) 5 min walk - Omallys 4 min walk - McDonald's 3 min walk ## About this property ### Best Western The Grand Hotel Hartlepool Hotel in the city centre Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The on-site British cuisine restaurant, The Grand Reastaurant, offers breakfast and dinner. Stay connected with free in-room WiFi. Other perks include: - Free self-parking - Cooked-to-order breakfast (surcharge), coffee/tea in reception and smoke-free property - A 24-hour front desk, meeting rooms and a banquet hall Room features All guest rooms at Best Western The Grand Hotel Hartlepool offer comforts, such as 24-hour room service, in addition to Extra amenities include: - Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers - Free infant beds, cable channels and coffee/tea makers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3390000/3385700/3385669/bab40799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marine Hotel Hartlepool - Free Wi-Fi - Restaurant - Breakfast available - Bar 8.4 Very good 285 reviews £95 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=3385669&PinnedHotelID=3385669&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/3000000/2770000/2764400/2764390/w350h260x0y0-fe87c3a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windmill Hartlepool - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 9.50 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - The Grand Reastaurant ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 5 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom ### Entertainment - Cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Desk - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 10.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person - Pet fee: GBP 10.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Grand Hotel Hartlepool Best Western Grand Hartlepool Best Western Grand Hotel Best The Hartlepool Hartlepool Best Western The Grand Hotel Hartlepool Hotel Best Western The Grand Hotel Hartlepool Hartlepool Best Western The Grand Hotel Hartlepool Hotel Hartlepool ## Frequently asked questions ### Is Best Western The Grand Hotel Hartlepool pet-friendly? ### How much does it cost to stay at Best Western The Grand Hotel Hartlepool? ### How much is parking at Best Western The Grand Hotel Hartlepool? ### What time is check-in at Best Western The Grand Hotel Hartlepool? ### What time is check-out at Best Western The Grand Hotel Hartlepool? ### Where is Best Western The Grand Hotel Hartlepool located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western The Grand Hotel Hartlepool Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 8.4 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 94 8 - Good 120 6 - Okay 60 4 - Poor 30 2 - Terrible 27 ## Reviews Verified ### 10/10 Excellent #### Christopher 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean and tidy and excellent breakfast ##### Christopher Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Andrew 26 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks. ##### Andrew Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Kulwant 8 Dec 2025 Liked: Staff & service, amenities Room was big and staff were pleasant ##### Kulwant Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Paul 29 Nov 2025 Liked: Cleanliness, staff & service, amenities Great large and clean room. ##### Paul Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Sandra 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All lovely warm and comfortable ##### Sandra Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Bryan 21 Sept 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Lovely hotel and indian restaurant and bar Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing! ##### Bryan Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Luke 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The main light bulb in the room needs replaced 'creates' Brighter room much like bedside light, excellent bathroom very spacious. Fabulous friendly staff. Especially Sandra at the front desk. ##### Luke Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Nicholas 29 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Helpful staff, ##### Nicholas Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Graeme 14 Dec 2025 Liked: Cleanliness, staff & service, amenities The age of hotel ensures beautiful architecture in the rooms Modern , clean , comfortable Staff were amazing and Helpful. A Polish lady an absolute credit . We ate at Mumbai below the Hotel . Highly recommend ##### Graeme Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Paul 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again. ##### Paul Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Paul 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed my stay Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again. ##### Paul Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Reena 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us. ##### Reena Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Viktorija 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean hotel room for the night. Quite loud at night with people coming and going but I guess thats the age of the hotel. Otherwise lovely and staff helpful. ##### Viktorija Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Janine 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Old hotel building but rooms are modern and clean ##### Janine Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Paul 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower. ##### Paul Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### sarah 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large comfy room . ##### sarah Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Ariel 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again. ##### Ariel Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Steve 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again. ##### Steve Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Paul 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central and convenient ##### Paul Stayed 2 nights in May 2024 Verified ### 6/10 Okay #### Maureen 20 Sept 2025 Liked: Staff & service Disliked: Cleanliness #### Okay stay Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again ##### Maureen Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### Nigel 26 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hotel good The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it ##### Nigel Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Shane 9 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing ##### Shane Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Irene 13 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As said above amazing gorgeous massive hotel ! Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100% ##### Irene Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Sarah 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was very nice room was lovely and clean ##### Sarah Stayed 2 nights in May 2024 Verified ### 8/10 Good #### Yoshiaki 10 Nov 2024 Liked: Cleanliness, staff & service, amenities Best hotel in Hartlepool. Friendly and helpful staff. Great location. Old building but renovated recently. 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