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"Excellent rooms, staff, breakfast, facilities, parking and value ."

"The stay was good, but one day I come to the hotel and they had taken all my belongings from my room down to the reception. They could not explain why they had done this, I find that very strange, I was not checking out that day. I find it strange that people can’t say sorry when they have done something wrong, a bit dissapointed about that. Rest of the stay was very good."

"We were pleasantly surprised that after seeing a few so-so reviews, that was not our experience at all - we had a great stay! The house and gardens are beautiful and while you'd expect a little wear and tear of a property that age, it was very impressive and looked after. We had one of the lodges at the side of the garden and really liked the little terrace outside our door that looked over the garden. The room couldn't be faulted, a very comfortable bed, lots of space and the bathroom was well equiped and spacious. Everything was clean and well maintained and the rainhead shower was strong and refreshing. We didn't see many staff, but the ones we did see were polite and helpful. There was a lot of choice at breakfast and I had the full vegetarian option - excellent scrambld eggs in particular. Overnight, strings of lights lit the garden and it was lovely to sit on the chairs they provided on our little terrace. We've reason to visit the area regularly now and we will try to stay there again."

"This is a great location if you’re going to an away game at Ipswich Town Football club. The hotel is great - pretty similar to a Hampton by Hilton in format and style. It’s just over the Bobby Robson bridge so an easy walk to the ground or the town and a slightly longer walk along the tow path to the Marina area. Staff are excellent. Very friendly and helpful. Food is good. I ate there for an evening meal and it was freshly cooked and tasty. On site parking so we left the car there for the match and then walked back after the game. I’d definitely stay there again (but Ipswich is a long way from the Boro for an away game) UTB!!"

"Great friendly staff, nice touch for the kids... they were given a voucher ea to to choose beteen, a cold drink, a hot choc with marshmallowsor an ice-cream from the bar. Slso free fizzy drinks, crisps and kitkats in the mini-fridge in tge room were nice touches. The only downer for the hotel as a whole was that there was no air-conditioning in the bedroom or the bar area and so the environment was fairly hot and stuffy."

"Spa - barely call it that. Spa staff were rude, unhelpful and unprofessional Bar staff was polite but slow in service. Good choice of drinks . General areas were relatively clean . Rooms were the best bit, spacious, clean, well equipped and comfortable beds ."

"Had a good stay wil return"

"Lovely room. Clean. Great bathroom. Didn’t eat there. Room was exceptionally hot and the bathroom fan was incredibly noisy "

"Friendly staff clean rooms "