Best Western Brome Grange

Photo gallery for Best Western Brome Grange

Primary image
Pool
Indoor spa tub
Balcony
Terrace/patio

Overview of Best Western Brome Grange

Best Western Brome Grange

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Norwich Road, Brome, Eye, England, IP23 8AP

Explore the area

  • Popular LocationThe 95th Bomb Group Hospital Museum9 min drive
  • Popular LocationBressingham Steam and Gardens12 min drive
  • Popular LocationCotton Mechanical Music Museum12 min drive
  • AirportNorwich (NWI-Norwich Intl.)46 min drive

Choose dates to view prices

About this area

Eye

Located in Eye, Best Western Brome Grange is in a rural area. Knettishall Heath Country Park and Harleston Recreation Park reflect the area's natural beauty and area attractions include Bressingham Steam and Gardens and Cotton Mechanical Music Museum.

What's nearby

  • The 95th Bomb Group Hospital Museum - 9 min drive
  • Bressingham Steam and Gardens - 12 min drive
  • Cotton Mechanical Music Museum - 12 min drive
  • Banham Zoo - 20 min drive
  • Suffolk Owl Sanctuary - 21 min drive

Getting around

  • Diss Station - 4 min drive
  • Norwich (NWI-Norwich Intl.) - 46 min drive

Restaurants

  • The Queens Head - 4 min drive
  • Turkuaz - 4 min drive
  • Thatchers Needle - 5 min drive
  • Fair Green Fish Bar - 5 min drive
  • White Horse Inn - 5 min drive

About this property

Best Western Brome Grange

3-star hotel with spa services and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and laundry facilities are on-site.
Best Western Brome Grange offers 40 accommodations with DVD players and a safe. This Eye hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee daily: GBP 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Courtyard
  • The Knight's

Things to do

  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • TV

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 9.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 53 out of 247 reviews
5 - Excellent 21%
Rating 4 - Good. 93 out of 247 reviews
4 - Good 38%
Rating 3 - Okay. 51 out of 247 reviews
3 - Okay 21%
Rating 2 - Poor. 36 out of 247 reviews
2 - Poor 15%
Rating 1 - Terrible. 14 out of 247 reviews
1 - Terrible 6%

3.7/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

3.2/5

Eco-friendliness

1/5 Terrible

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

1/5 Terrible

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was moved to an outside chalet/room (14) as there was a wedding party and my original room was next door to the main function room....I was told. I thanked the staff member for his consideration but wish sincerely he hadn't bothered moving me. The noise would have eventually stopped next to the function room, but it didn't in room 14. An incessant drone, dying down for a brief time then returning with a vengeance. Awful. This room should not be used !!
Stayed 1 night in May 2022

3/5 Okay

Business traveller
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
We booked a double room "over looking the courtyard". On arrival we were told none of these rooms were available, being already allocated to others. We were given another room but this only had a 3/4 bed. When we tried the shower we found it to be broken with the temperature set on high, which as actually "scalding". It was only for the fact that my wife unhooked the shower head which stopped her getting burnt! Representations to reception fell on deaf ears with blame being allocated to the booking agency - 'Hotels.com' Terrible experience and would NEVER go back. Even considering boycotting Best Western - this hotel is affecting their reputation.
Stayed 1 night in Apr 2022

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
poor condition of rooms, poor communication
Superior double room booked to stay on my husbands 40th birthday, entered the room and there were two single beds, staff said a mesaage was sent to request it be made into a twin ...... i did not sent any messages at all! Staff made it back to a double but it was the two singles pushed together and they were not mattresses designed for this use the ridges of mattresses seems made it uncomfortable in the middle. There was dust on the table, smears from cleaners attempting to clean head board, drip marks on splash board under sink, limescale and scum around shower door, hole in wall/skirting in bathroom, towel hook loose/hanging off wall.
Stayed 1 night in Apr 2022