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Overview of The Swan Hotel

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Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

The Swan Hotel

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Room service

Explore the area

    Popular LocationHarleston Recreation Park6 min walk
    Popular LocationChurch of the Assumption of the Blessed Virgin Mary2 min drive
    Popular LocationNorfolk and Suffolk Aviation Museum7 min drive
    AirportNorwich (NWI-Norwich Intl.)51 min drive

Choose dates to view prices

Family Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Four poster double ensuite

  • Sleeps 2
  • 2 Double Sofa Beds

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Twin Room (Ensuite with Bath)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • Sleeps 2
  • 4 Single Beds OR 2 Single Beds

Family Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About this area

Harleston

The Swan Hotel is located in Harleston. Norfolk and Suffolk Aviation Museum and Heveningham Hall are local landmarks, and the area's natural beauty can be seen at The Broads National Park and Suffolk Coast and Heaths. Oasis Camel Park and Bressingham Steam and Gardens are also worth visiting.
Popular Location

What's nearby

  • Harleston Recreation Park - 6 min walk
  • Church of the Assumption of the Blessed Virgin Mary - 2 min drive
  • Norfolk and Suffolk Aviation Museum - 7 min drive
  • Oasis Camel Park - 15 min drive
  • The 95th Bomb Group Hospital Museum - 19 min drive

Getting around

  • Diss Station - 16 min drive
  • Norwich (NWI-Norwich Intl.) - 51 min drive

Restaurants

  • Momiji - 7 min walk
  • The Sir Alfred Munnings - 4 min drive
  • The Wortwell Bell - 4 min drive
  • The Farmers Kitchen - 4 min drive
  • The Red Lion - 5 min drive

About this property

The Swan Hotel

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a porter/bellboy. All 14 rooms offer free WiFi, room service and TVs with DVD players. Coffee makers and showers are among the other amenities available to guests.
The Swan Hotel offers 14 forms of accommodation with DVD players and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • DVD player

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter

Languages spoken

  • English
  • French
  • Polish

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer (on request)
  • Shower

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Swan Harleston
Swan Hotel Harleston
Swan Hotel Harleston
Swan Harleston
Hotel The Swan Hotel Harleston
Harleston The Swan Hotel Hotel
The Swan Hotel Harleston
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Harleston
The Swan Hotel Hotel Harleston

Frequently asked questions

Can I cancel my reservation for free at The Swan Hotel and receive a full refund?
Yes, The Swan Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Swan Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Swan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Swan Hotel?
Self-parking is free at this property.
What time is check-in at The Swan Hotel?
Check-in is from 2 PM - 9 PM.
What time is check-out at The Swan Hotel?
Checkout is at 10 AM.
Where is The Swan Hotel located?
Situated in Harleston, this hotel is 0.3 mi (0.5 km) from Harleston Recreation Park and 1.6 mi (2.7 km) from Church of the Assumption of the Blessed Virgin Mary. Norfolk and Suffolk Aviation Museum and Oasis Camel Park are also within 9 miles (15 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 9 out of 39 reviews
5 - Excellent 23%
Rating 4 - Good. 15 out of 39 reviews
4 - Good 38%
Rating 3 - Okay. 12 out of 39 reviews
3 - Okay 31%
Rating 2 - Poor. 1 out of 39 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 39 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.0/5

Staff & service

3.0/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Very characterful old world charm full of history.
Stayed 1 night in Jul 2019

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended!
The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.
Stayed 1 night in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Swan Harleston
It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.
Stayed 1 night in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Dated but comfortable
We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.
Stayed 1 night in Jun 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.
Stayed 3 nights in Mar 2019

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