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"This hotel was fabulous in every way! It was in a perfect convenient location. The staff was attentive and fabulous before I ever checked in and even better when I arrived! The beds are comfortable. The amenities are plentiful! Excellent!"

"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."

"Staff were fab, only issue we had that on a 2 night stay we were only booked into breakfast for one. The lad who checked us in hadn’t booked us fo"