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"no parking on site"

"We really enjoyed our stay here. Room was uniquely decorated and cozy. Staff helpful, nice and knowledgeable. Walking distance to everything in the heart of Bath. "

"Almost 10/10. Hotel is listed with 5* However, there is NO room service or evening meals available (we were aware of this before booking, but for Gainsborough to retain 5 stars they must reintroduce Room Service and Evening meals. Also I noticed several times staff using residents lifts for, laundry, room cleaning etc."

"nice and clean"

"The Francis Hotel had a great location. Central and walkable to many key sites to see in Bath. The hotel room and lobby areas were beautiful."

"Fine building in Bath style which has been extensively modernised internally. A very slick operation offering excellent space and facilities."

"#15 went out of their way to help my Mother and i to enjoy our stay. Staff were extremely helpful & courteous! My Mother was in a wheelchair and were concerned - they made our stay easy! The room was very comfortable, clean, bright and large! Thankyou #15, you will see us again!"

"Historical, location. Peaceful, elegant hotel. Walking distance to everything. Helpful staff."

"The hotel itself had a lot of charm, much better than staying at a Premier Inn or Travelodge. The room was well-appointed including hair dryer, ironing board & iron, and I really appreciated the heated drying rack! They left an assortment of teas and had a nice metal electric kettle. It is quite near town, but you had to climb up a big hill to walk back. I liked the exercise but not the time it took. I paid separately for 2 nights - breakfast was included on the cheaper night but not included on the more expensive night, which exasperated me. The breakfast was lovely, by the way, with lots of wonderful choices. Overall, a good experience in Bath."