The setting is stunning-beautifully maintained grounds to relax in. Gorgeous views across Lake Windermere meant we spent every evening enjoying dinner gazing at the scene before us. Amazing.

Location:Excellent. Restaurant: Excellent. Breakfast:Excellent. Staff: Reception and dining, high standard, friendly. Spa: less so. Bedroom: Ground floor with window directly onto forecourt with less than 10metres to road. Always obliged to have curtains drawn despite (slightly obstructed) lake view, as passers by and car occupants had direct view in. Opposite reception room (used for wedding) - several hours of piped music one afternoon. Shower - partially blocked and dirty drain. No 'compendium' in room ('removed because of Covid'), not even a single easy-to-clean laminated sheet to start on the simple stuff...meal times, checkout, wifi. Slow wifi...not a big deal but important for booking spa. Had to physically go to spa reception to try to book, then had selected slot booked by someone on-line before reception staff could book it! Woken on two of the three mornings by a non stop barking dog in another room. Not reasonable that this is classified as a Spa Hotel as there seemed to be no preference for hotel guests for its use. Very discriminatory practice surrounding pool use. Not even informed of extra facilities (outdoor jacuzzi, infinity pool etc.) when we went to use pool. Made to feel very unwelcome.

Not value for money