Search Residences in Alton

"Really great stay +++++"

"Clean tidy , no issues enjoyed our stay"

"Very nice hotel all staff extremely helpful. Just be aware that spa access is extra and that the hotel charge extra for parking or you will need to pay for on street parking outside hotel."

"Must have been a beautiful hotel in its day but now it’s very tired, no staff, no working lift, or working aircon, lightbulbs blown. Such a shame really because the location is ideal and there’s a cheap carpark around the corner"

"Team working there were great. Super helpful."

"Very clean and staff very helpful."

"Property dated needs refurbishing in rooms etc Not as good condition or clean as a premier inn Food was adequate for a pub chain and breakfast was very reasonable Not a place if you want a quiet evening pub is busy "

"A wonderful old hotel, lots of interesting history . Situated perfectly for everything. Parking can be a problem as Buxton is a very popular place to visit."

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the bar were lovely and it was well priced for a hotel, the actual bar was a little cold. When we got into the room, I can’t say it was ‘superior’. It was a little small, cold and not well lit. There was no safe nor minibar/fridge something I would have expected for £162 per night. When I raised this at reception it wasn’t well received, the lady was polite and they did put in a room heater. Evening meal was lovely and again the staff in the bar, where we ate, were lovely and provided a great service. Breakfast on the first morning was a buffet affair and in the main was well cooked. On the second morning breakfast wasn’t as good, my wife had Eggs Benedict but the poached eggs were hard (as were mine) and the Hollandaise sauce was split, we never got the requested toast- poor show chef! The actual grounds at the hotel were beautiful and lovely to walk around the lake and close by canal. Altogether it was a nice stay but not as good as I’d expected. "