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"Great help from reception team on arrival late at night. "

"Small basic rooms, clean, well maintained, comfortable beds, small bathroom. Good for one or two nights before a cruise."

"Clean room, breakfast okay."

"Wonderful hotel comfortable beds and pillows spotlessly clean. Nice decor. Would highly recommend and will definitely stay again "

"Room was very spacious, it would have been nice to have an extra armchair. Bed was comfortable. Lots of good towels. Didn't like not having tv channels to watch, we couldn't stream from our phones."

"Lovely decor and design, comfy beds. Very clean. Check in and staff generally need a little more polish to be considered truly 5 star. Room service dinner was nice apart from chunky chips with the fish and chips were hard."

"Decent size room, friendly staff, and very good location for getting to Southampton port, but there were a few issues. Room was clean for the most part but very dusty and a few mysterious stains on the headboard and chairs. Bed was pretty hard and uncomfortable. Room was very hot - they provide air con but it only stays on for an hour before defaulting back to 25C meaning we had to keep setting it again in the night. The glass door to the bathroom is a bit weird - would not recommend if you are not very comfortable with person you are sharing a room with. Good amount of parking however don’t be lured into the more expensive room rate that includes parking if you stay at the weekend as parking is free then! We picked this hotel in part due to the presence of electric car charging, however all were either in use or broken so sadly we had to charge elsewhere."

"Friendly, helpful staff. Made the stay enjoyable and easy. Would absolutely stay again!"

"It was great, I was upgraded to a king room. Thanks to Shayna"