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"Very cosy, clean room. Tea, coffee, biscuits. Courteous and helpful staff. Good evening meal and breakfast choices. Pleasant garden. "

"Positives - clean and spacious room and bathroom. Plenty of storage space and lots of plugs! - hotel was well maintained and clean no real issues there. - gym was well equipped - free weights, bench, treadmill, glider, bike and a pelaton. - breakfast buffet was plentiful - nice that can ask for ready to order eggs if want something different. Wanted plain omelette for our little one and provided for us no problem. - had dinner one evening - portion sizes are good and food came piping hot! - spacious car park. - hot cookies on arrival! - loved that there was an activity table for kids in the reception with colouring, building blocks and little chairs. It helped during check in to keep the little one busy. - lifts come quick and very frequent. Improvements - have to pay £7.50 per night parking, feel this should be reduced more or complementary if stay minimum nights as other hotels do. - shower head was leaking the whole time! - weird dry mould in bathroom which wasn’t nice to see. - stayed 3 nights and didnt have no room cleaning even though left sign on door for 2 days we was out. Needed clean towels and bin changes especially with a little one - asked at reception had to wait nearly 2hours for someone to come and give towels and empty the bins! Not great - telephone in room didn’t work so had to keep going to reception if needed something. "

"Food wasn’t up to standard and very expensive. "

"Dirty stained towels, shower didn't work correctly, red hot rooms, window wouldn't open correctly, paint coming off the walls. No point in complaining at the front desk because I was only there late and gone early. Poor."

"Not a bad hotel by any means. Was a bit disappointed in the pool area and staff at the pool was a bit pre occupied talking to her friend. Room was decent and breakfast nice. Would stay again as the price was pretty good. "

"Excellent dinner & breakfast. Everywhere spotlessly clean. Friendly helpful staff"

"Lovely hotel in the new forest. Close proximity to walks. restaurants and cafes. Love breakfast in the morning. Helpful staff who were very accommodating of our two children. Thank you"

"Excellent location and staff "

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