Compare and book 5 Star hotels in Wien-Umgebung District, Lower Austria

The hotel was very good, clean rooms and polite staff. However, we were not told that the Spa would be closed for maintenance during our stay and this was one of the main reasons we chose this hotel.

After figuring out how to use the metro service in Vienna, the hotel is very easy to find. The hotel is situated a couple of minutes walk from the Kaisermullen metro stop. On arrival we were greeted by the hotel staff, checked in and our cases were carried up to our room - where we had a lovely view overlooking the Danube river. We were quite lucky as our trip was in January which meant that the river was completely frozen and we joined the locals for some skating. The room itself was very...

Difficult to find fault with the hotel or the staff. Very clean and our room on the first floor was quiet and superbly furnished. Despite arriving late in the evening due to a flight delay our check in was quick and informative. Food in the Sans Souci was very good and again all of the restaurant staff were attentive and extremely helpful - we ate in the restaurant one evening and had a very enjoyable meal.

Front desk that check us in is very polite and personally escort us to the room and send our baggage up and showed us some of the surprises that make us fall in love with the hotel. 4 complimentary bottles of wines, free non alcohol minibar stocked daily, Jura coffee machine, bang&olufsen tv system and welcome chocolate with a personal hand written card. Room design is sleek modern with a slight industrial touch, and room size is consider huge for europe standard. Molton brown amenities is used...

When we arrived at the Imperial Hotel we were expecting grandeur, history and to be impressed with the building itself (all of which are present in abundance). What we also got, most unexpectedly, was the warmest and most sincere welcome from the outstanding staff, from the moment we were greeted at the door to the time we reluctantly had to say ‘farewell’. My partner and I were celebrating his 50th birthday with this special trip and we were absolutely bowled-over with the level of care,...

This is the best hotel in Vienna. The views of the cathedral are indescribable!

Room was clean and tidy, staff were very friendly

From check in till check out we had the most enjoyable experience. The staff is very friendly and we got upgraded to a Grand Deluxe Room which was huge. The amenities are of a very high quality. Small details such as a shower with all electronic controls were very sophisticated. Housekeeping ensured a lovely turn down every day. Concierge and reception staff were very friendly and informative.

Excellent location. Beautiful decor. Friendly and professional staff. Great size room. Perfect really!

4 night stay at the Ritz-Carlton in Vienna - perfect. Comfortable deluxe room. Superb service throughout. Staff - extremely helpful at all times. Head concierge and his team are exceptional.

The staff are what make the Meridien Wien such a pleasant hotel. Smiling, happy to assist and pleasant at all times. The beds are very comfortable and rooms quiet (I had an inner courtyard room) and it is located closr to many of the attractions and transport options. Id happily stayvagain.

Lovely hotel wonderful in all aspects but breakfast was never hot enough in terms of temperature. Scrambled eggs were not hot enough by the time they got to the table and my husband's muffin was burnt. please can you improve the way you heat water for tea, it just wasn't hot enough.

Great quality

Beautiful hotel, excellent service!

Excellent hospitality.

Great hotel!!!lovely and very efficient staff!! Great location, wonderful rooms and I highly recommend staying in the Rosewood!!