Title: The Ritz-Carlton, Vienna Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Vienna Luxury hotel with 2 restaurants and full-service spa ## Photo gallery for The Ritz-Carlton, Vienna ![2 restaurants, breakfast, lunch, dinner served; Regional cuisine - The Ritz-Carlton, Vienna (Vienna)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/6d7cb87f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/f556bd0b-3632-4eaa-9439-04bdc8d27a54-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Staircase - The Ritz-Carlton, Vienna (Vienna)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/d42769e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Suite, 1 Bedroom | Living room | Flat-screen TV, iPod dock - The Ritz-Carlton, Vienna (Vienna)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/1e3dfb1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Regional cuisine - The Ritz-Carlton, Vienna (Vienna)](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/68c2ecfb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Vienna, near Belvedere, combines relaxation with connection. Enjoy regional cuisine at two on-site restaurants, rejuvenating spa treatments, or a dip in the indoor pool. Multilingual staff ensures a comfortable stay at this luxury property. ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Room service £347 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5308703&PinnedHotelID=5308703&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Premium Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/f16eecf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 10.0 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu - 463 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premium Suite, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/d88d9844.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 893 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/a488ae67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.4 Exceptional 58 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite, 1 Bedroom ![Premium Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/68431ca2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 732 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/9cde3d06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu - 635 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/7d8557b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 538 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Balcony, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/2128c9ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, City View 8.8 Excellent 12 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu - 409 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/3b0962bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (View) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu - 635 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/88b72349.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Beds ![Deluxe Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/c94a32f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 409 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Presidential Suite, 2 Bedrooms, City View, Corner ![Presidential Suite, 2 Bedrooms, City View, Corner | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/49cbe0be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 2 Bedrooms, City View, Corner ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge - 2045 sq ft - City view - Sleeps 8 - 2 Double Beds ### View all photos for Premium Suite, 2 Bedrooms (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/d88d9844.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 2 Bedrooms (View) 8.8 Excellent 3 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV - 2809 sq ft - City view - Sleeps 7 - 2 Double Beds ### View all photos for Signature Suite, 2 Bedrooms ![Signature Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/e461d32c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available - 1604 sq ft - City view - Sleeps 5 - 2 Double Beds ### View all photos for Signature Suite, 1 Bedroom ![Signature Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/d9c9eff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 916 reviews £386 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Imperial.h352.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=178316&destination=Vienna (and vicinity)&destType=MARKET&latLong=48.21311,16.36434&searchId=a70ef21f-794f-44fe-b900-a1133b81701d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-The-Ritz-Carlton.h5308703.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-The-Ritz-Carlton.h5308703.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.20243%2C16.37604&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t-hAeB8IUObXhLnWQfUK1FDtPjs=) Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010 #### What's nearby - Vienna State Opera \- 6 min walk \- 0.4 miles - Hofburg Imperial Palace \- 6 min walk \- 0.4 miles - St. Stephen's Cathedral \- 9 min walk \- 0.5 miles - Stephansplatz \- 9 min walk \- 0.5 miles - Spanish Riding School \- 11 min walk \- 0.6 miles #### Getting around - Schwarzenbergplatz Tram Stop - 2 min walk - Vienna Mitte Station - 12 min walk - Vienna International Airport (VIE) - 22 min drive #### Restaurants - ‪Café Schwarzenberg - ‬3 min walk - ‪In-Dish - ‬3 min walk - ‪McDonald's - ‬3 min walk - ‪Atmosphere Rooftop Bar & Lounge - ‬1 min walk - ‪Meissl & Schadn - ‬3 min walk ## About this property ### The Ritz-Carlton, Vienna Luxury hotel near Belvedere Located close to Stadtpark-Kinderpark and Vienna State Opera, The Ritz-Carlton, Vienna provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a body scrub, a body wrap or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Regional cuisine. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks include: - An indoor pool - Limo/town car service, full breakfast (surcharge) and valet parking (surcharge) - An electric car charging station, a porter/bellboy and massage treatment rooms - Laundry services, smoke-free property and a banquet hall - Guest reviews say great things about the helpful staff and location Room features All 200 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. More amenities include: - Children's slippers and free infant beds - Recycling and LED light bulbs - Rainfall showers, separate baths/showers and bidets - Flat-screen TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23700/23687/25bfbe43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Wien Innere Stadt - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews £311 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=23687&PinnedHotelID=23687&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/400/352/4640db23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial, a Luxury Collection Hotel, Vienna Innere Stadt - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 916 reviews £386 includes taxes & fees 7 Jan - 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Pool - Breakfast included - Spa - Free WiFi 10 Exceptional 1,001 reviews £289 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=5440693&PinnedHotelID=5440693&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Parking on site (EUR 65 per day) - Valet parking on site (EUR 65 per day; includes in/out privileges) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 49 per person - 2 bars/lounges - 2 restaurants - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Atmosphere Rooftop Bar - D-bar - Dstrikt Steakhouse - Pastamara-Bar con Cucina ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Sauna - Steam room ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 8 meeting rooms - Computer station - Conference centre (3,229 square foot of space) ### Outdoors - Garden - Picnic area - Rooftop terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Grab bar near toilet - Hand-held showerhead - Handrails in stairways - Height-adjustable showerhead - Lift - Low-height electrical sockets in bathroom - Low-height view port in door - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive recycling policy - Double-glazed windows - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bidet - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium digital channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 40 per pet, per night Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 120.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately EUR 49 per person - Airport shuttle fee: EUR 65 per room (one-way) - Self-parking fee: EUR 65 per day - Valet parking fee: EUR 65 per day (in/out privileges) - Pet fee: EUR 40 per pet, per night - Rollaway bed fee: EUR 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Ritz-Carlton Hotel Vienna Ritz-Carlton Vienna Vienna Ritz-Carlton Ritz-Carlton Vienna Hotel The Ritz Carlton Vienna The Ritz-Carlton, Vienna Hotel The Ritz-Carlton, Vienna Vienna The Ritz-Carlton, Vienna Hotel Vienna ## Frequently asked questions ### Does The Ritz-Carlton, Vienna have a pool? ### How much does it cost to stay at The Ritz-Carlton, Vienna? ### Is The Ritz-Carlton, Vienna pet-friendly? ### How much is parking at The Ritz-Carlton, Vienna? ### What time is check-in at The Ritz-Carlton, Vienna? ### What time is check-out at The Ritz-Carlton, Vienna? ### Does The Ritz-Carlton, Vienna provide a shuttle to the airport? ### Where is The Ritz-Carlton, Vienna located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz-Carlton, Vienna Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 695 8 - Good 127 6 - Okay 39 4 - Poor 15 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Omkulthoom 19 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location was excellent Breakfast was excellent Staff Services was great ##### Omkulthoom Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Thomas 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic staff in all areas-desk, concierge, bar and restaurants. Super convenient location, close to everything. Huge room and impeccable service. ##### Thomas Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Peter j 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful staff! Great experience! We will be back!! ##### Peter j Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Monica 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent modern upscale hotel within walking distance of all main Vienna sights to see, shopping and great restaurants. Staff very attentive and friendly. ##### Monica Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Pu 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff! Room is very clean! Already put extra bed in the room! ##### Pu Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Aimen 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is unbelievable and the hotel was very clean and relaxing. ##### Aimen Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Malcolm Thomas 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good and expected service ##### Malcolm Thomas Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Fredrik 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel with amazing and friendly service! ##### Fredrik Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Nick 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is spectacular and very attentive. Little touches throughout made it feel very caring and kind. ![](https://a.travel-assets.com/ugc/hotel-reviews/1d08b323-5df0-4866-9b57-3219264649f6-1753165508797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20eee03d-4059-46a0-8bf6-8d2440d00742-1753165510480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nick Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Katherine 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A superb hotel, delicious breakfast, very polite and caring staff, beautiful room, lovely bed and bathroom, fantastic location. Highly recommend! ##### Katherine Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gurjinder Singh 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing venue and Service ##### Gurjinder Singh Stayed 3 nights in Jul 2025 ### 8/10 Good #### Robert 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel; great location. Rooms smaller than expected for a suite. ##### Robert Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Charles 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable hotel with excellent service ##### Charles Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Stanley 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very attentive and they do care very much about your stay and your experience at the hotel. We stayed 4 nights. Though we had some issues early with a humming from our AC unit, it was attended to immediately. We didn't expect anything, but the staff went the extra mile to make sure we had a pleasant stay at the hotel with many surprises. Thank you for caring and keep up the good work Eugenia Morgano (Front Office Manager) and staff. ##### Stanley Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Danielle 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Superb service and loved the spa, the rooms were impeccable ![](https://a.travel-assets.com/ugc/hotel-reviews/e193321f-82b5-4db3-8fe7-4da7fc3be4af-1746049987278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2b46202-6bc4-4e21-a4cc-f3803e4f8891-1746049987422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danielle Stayed 2 nights in Apr 2025 ### 8/10 Good #### Priti 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our stay at Ritz Carlton check in was very smooth , felt safe and convenient location to the main attraction's. The stem sauna timing could be extended as the current time made it difficult to attend facilities in the morning as one would be out by 10.00 am . Although they did their best to cater to vegetarian more attention to vegetarian option would be good as it felt limited to me. Overall pleasant stay with friendly staff 😊 ##### Priti Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### William 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay in Vienna! Outstanding staff, room and location! We have been fortunate to stay at other Ritz Carlton’s and this one is the best ever, in every way! ##### William Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Harold 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very welcoming and helpful staff. Great location. ##### Harold Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Mikhail 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best breakfast and very friendly staff ##### Mikhail Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Robert 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel. Incredible staff. ##### Robert Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Melodie 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 star service Service was fantastic and room was great. Greeted with prosecco (water for our son) and cookies upon check-in. Room was very spacious and clean. Staff were very attentive and helpful. Great location - very walkable. Rooftop bar in the evening is a plus - quiet place to enjoy a drink and watch the sunset. Plan to stay here again next time we are in Vienna. ##### Melodie Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Anna 29 Mar 2025 Liked: Staff & service, property conditions & facilities Beautiful property, centrally located, immaculate. ##### Anna Stayed 7 nights in Mar 2025 ### 8/10 Good #### Suzette 19 Sept 2025 Liked: Cleanliness, staff & service, amenities People were super friendly. Unfortunately there was street construction outside all night in addition to a terrible sewage smell coming up from the shower drains. There were no North American plugs in the room and when we requested one we were told they had run out, we were unable to charge anything until the next morning. I would say this is not acceptable for a five star property. I would say value for money isn’t great here, I prefer some of the other properties in town. The staff were exceptional which was good, always friendly and helpful. ##### Suzette Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Sandhya 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel centrally located with great service ! ##### Sandhya Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Elif 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thank You Thank you for the great service 💓 It was a lovely holiday. ##### Elif Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [MAXX by Steigenberger Vienna](https://www.expedia.co.uk/Vienna-Hotels-MAXX-By-Steigenberger-Vienna.h6304005.Hotel-Information) > > [Hotel Daniel Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Daniel-Vienna.h8053339.Hotel-Information) > > [Flemings Selection Hotel Wien-City](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Selection-Hotel-Wien-City.h3749150.Hotel-Information) > > [Citadines South Vienna](https://www.expedia.co.uk/Vienna-Hotels-Citadines-South-Vienna.h74808823.Hotel-Information) > > [NH Wien City](https://www.expedia.co.uk/Vienna-Hotels-NH-Wien-City.h421392.Hotel-Information) > > [InterContinental Vienna by IHG](https://www.expedia.co.uk/Vienna-Hotels-InterContinental-Vienna.h9933.Hotel-Information) > > [Hilton Vienna Park](https://www.expedia.co.uk/Vienna-Hotels-Hilton-Vienna-Park.h1103.Hotel-Information) > > [Hotel Am Konzerthaus - MGallery Collection](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Am-Konzerthaus-Vienna-MGallery.h10090.Hotel-Information) > > [ANDAZ VIENNA AM BELVEDERE, BY HYATT](https://www.expedia.co.uk/Vienna-Hotels-Andaz-Vienna-Am-Belvedere-A-Concept-By-Hyatt.h34572779.Hotel-Information) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [ Leonardo Hotel Vienna Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Star-Inn-Hotel-Wien-Hauptbahnhof.h9732886.Hotel-Information) > > [Melia Vienna](https://www.expedia.co.uk/Vienna-Hotels-Melia-Vienna.h6655344.Hotel-Information) > > [Hotel MOTTO](https://www.expedia.co.uk/Vienna-Hotels-Hotel-MOTTO.h12554.Hotel-Information) > > [Hotel Indigo Vienna – Naschmarkt by IHG](https://www.expedia.co.uk/Vienna-Hotels-Indigo-Vienna-Naschmarkt.h72115026.Hotel-Information) > > [Hotel Josefshof am Rathaus](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Josefshof-Am-Rathaus.h443505.Hotel-Information) > > [Jaz in the City Vienna](https://www.expedia.co.uk/Vienna-Hotels-JAZ-IN-THE-City-Vienna.h69366813.Hotel-Information) > > [Courtyard Vienna Prater/Messe](https://www.expedia.co.uk/Vienna-Hotels-Courtyard-Vienna-PraterMesse.h1870633.Hotel-Information) > > [Grand Hotel Mercure Biedermeier Wien](https://www.expedia.co.uk/Vienna-Hotels-Grand-Hotel-Mercure-Biedermeier-Wien.h20311.Hotel-Information) > > [25hours Hotel Vienna at MuseumsQuartier](https://www.expedia.co.uk/Vienna-Hotels-25hours-Hotel-At-MuseumsQuartier.h1943117.Hotel-Information) > > [Sans Souci Vienna](https://www.expedia.co.uk/Vienna-Hotels-Sans-Souci-Vienna.h5440693.Hotel-Information) > > [Ibis Wien Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Ibis-Wien-Hauptbahnhof.h18113874.Hotel-Information) > > [Hotel Gilbert](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Gilbert.h186023.Hotel-Information) > > [Hotel Kaiserhof Wien](https://www.expedia.co.uk/Vienna-Hotels-HOTEL-KAISERHOF-WIEN.h4006.Hotel-Information) > > [MOOONS](https://www.expedia.co.uk/Vienna-Hotels-MOOONS.h41522509.Hotel-Information) > > [Radisson RED Hotel, Vienna](https://www.expedia.co.uk/Vienna-Hotels-Radisson-RED-Hotel.h72122354.Hotel-Information) > > [Max Brown Hotel 7th District, part of Sircle Collection](https://www.expedia.co.uk/Vienna-Hotels-Max-Brown-7th-District.h31848685.Hotel-Information) > > [Rioca Vienna Posto 2](https://www.expedia.co.uk/Vienna-Hotels-Rioca-Vienna-Posto-2.h69942490.Hotel-Information) > > [Hotel Imlauer Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Imlauer-Vienna.h3025719.Hotel-Information) > > [Prize by Radisson, Vienna City](https://www.expedia.co.uk/Vienna-Hotels-Prizeotel-Vienna-City.h78280088.Hotel-Information)