The hotel itself is full of character and history. The facade was under renovation whilst we were there but unless you were on the outside looking in, you never knew. The staff were really lovely and as other reviews mention, they seemed hell bent on making sure you were welcome guests enjoying your stay. I really couldn’t praise them enough.
Our rooms were upgraded and they were exceptional. The only draw back was a lack of kettle and tea/coffee. Maybe this is just a peculiarly British expectation. If you desperately want that early cuppa in your room, you could try asking or just travel with your own kit.
The location was superb. Ideal for walking on foot, getting the tram (which was so easy to use), visiting sites, attending concerts and shopping. An absolutely brilliant stay which I would highly recommend to anyone wanting a really special visit to Vienna.
