Travelers soak in Vienna's panoramic views from the rooftop terrace, then choose between three distinctive restaurants offering memorable dining experiences.
Grand Hotel Wien in central Vienna, near Hofburg Imperial Palace, offers rooftop views, on-site shopping, spa treatments, three restaurants, free in-room WiFi, and multilingual staff. Practical services include dry cleaning and tour booking assistance.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Free Wi-Fi
Air-conditioning
Gym
The current price is £239
£239
includes taxes & fees
9 Jun - 10 Jun
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Located in Innere Stadt neighbourhood, Eurostars Grand Hotel Wien is connected to a shopping centre. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
Kaerntner Ring 9, Vienna, Vienna, 1010
What's nearby
Vienna Music Society
2 min walk - 0.1 miles
Vienna State Opera
3 min walk - 0.2 miles
Hofburg Imperial Palace
5 min walk - 0.3 miles
Stephansplatz
9 min walk - 0.5 miles
St. Stephen's Cathedral
11 min walk - 0.6 miles
Getting around
Bösendorferstraße, Karlsplatz Tram Stop
2 min walk
Vienna Mitte Station
15 min walk
Vienna International Airport (VIE)
30 min drive
Restaurants
McDonald's
2 min walk
Café Schwarzenberg
2 min walk
Starbucks
2 min walk
1516 Brewing Company
3 min walk
Café Imperial
3 min walk
About this property
Eurostars Grand Hotel Wien
Luxury hotel near Vienna State Opera
A short walk from Stephansplatz and St. Stephen's Cathedral, Eurostars Grand Hotel Wien provides a rooftop terrace, shopping on-site and a coffee shop/cafe. Indulge in a facial, a massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
Express check-out, babysitting (surcharge) and a front desk safe
A porter/bellboy, concierge services and luggage storage
Guest reviews say great things about the helpful staff, first-rate property condition and location
Room features
All 205 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with heated floors and bidets
HDTVs with premium channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in the Austrian Ecolabel and EU Ecolabel – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Limo/town car service
Parking on site (EUR 36 per day; includes in/out privileges)
Valet parking on site (EUR 36 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Things to do
Full-service spa
Gym
Piano
Sauna
Shopping
Steam room
Family friendly
Babysitting (surcharge)
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Conference centre
Meeting rooms
Outdoors
Rooftop terrace
Full-service spa
Facials
In-room massages
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Stair-free path to entrance
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site
More
7 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Hypo-allergenic bedding
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with premium satellite channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 48 for adults and from EUR 24 for children
Airport shuttle fee: EUR 50 per vehicle (one-way)
Self-parking fee: EUR 36 per day (in/out privileges)
Valet parking fee: EUR 36 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 92.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Eurostars Grand Hotel Wien pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Eurostars Grand Hotel Wien?
As of 2 Jun 2026, prices found for a 1-night stay for 2 adults at Eurostars Grand Hotel Wien on 9 Jun 2026 start from £239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Eurostars Grand Hotel Wien?
Self-parking is available for EUR 36 per day. Valet parking is available for EUR 36 per day.
What time is check-in at Eurostars Grand Hotel Wien?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Eurostars Grand Hotel Wien?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Eurostars Grand Hotel Wien provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.
Where is Eurostars Grand Hotel Wien located?
Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Ringstraßen Galerien and Vienna State Opera. Hofburg Imperial Palace and Naschmarkt are also within 10 minutes. Bösendorferstraße, Karlsplatz Tram Stop and Schwarzenbergplatz Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Eurostars Grand Hotel Wien Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They were ok. Didn’t feel they were very welcoming at the restaurant downstairs.
Neha
Stayed 2 nights in May 2026
Verified
8/10 Good
Robert
19 May 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a fine hotel but it needs a renovation. Showers that require a step ladder to get into. The lobby needs a major facelift. Both restaurants closed on Sunday (even for Europe, that’s subpar for a 5 star hotel). That said, the staff was outstanding. Front desk and housekeeping especially.
Excellent location in Vienna Ring 1 to walkable distance to many attractions. Friendly staff and good breakfast buffet. I got upgraded room which is spacious and clean. Definitely recommend.
The front desk manager was very professional and handled issues sincerely. The breakfast staff (especially Lisa) provided excellent and attentive service.
JU YU
Stayed 6 nights in Jan 2026
Verified
8/10 Good
Cameron Graham
2 Mar 2026
Liked: Cleanliness, staff & service, amenities
Hotel has great location and friendly helpful staff. Seems to be having a big systems problem after change of ownership - both check-in and check-out had delays with "system problem". Makes the place look bad -- needs attention quickly.
Perfect location near the old town! Walking distance to the best Vienna has to offer!
Brian
Stayed 3 nights in Sep 2025
Verified
8/10 Good
Mauro
1 Jun 2026
Liked: Cleanliness, staff & service
I stayed at the Grand Hotel Wien for five nights while attending a conference in Vienna.
The hotel’s main strengths are its excellent location and cleanliness. It is very well situated for both business and sightseeing, and the property is generally well maintained.
My room was fine, although I had specifically booked a king bed and was assigned a twin room instead. The beds were also not particularly comfortable. They felt small and somewhat old-fashioned, with spring mattresses that reminded me of older hotels rather than what I would expect from a modern five-star property.
The breakfast was decent, with a reasonable variety of options, but the quality and flavor were average. It was perfectly acceptable, but not at the level I would associate with a top-tier luxury hotel.
The biggest issue by far was the air conditioning. During my stay, Vienna experienced unusually warm weather for May, and the AC was not working properly for the first few days. Sleeping was genuinely uncomfortable, and I was told that the issue affected much of the hotel. Towards the end of my stay, the system seemed to improve somewhat, but it still felt like it was operating at half capacity and never cooled the room adequately.
If the air conditioning had worked properly, this would have been a perfectly acceptable hotel for a business trip. As it stands, I would describe it as a clean, well-located place to sleep, rather than a hotel to enjoy for its facilities or overall guest experience.
Nice stay in Wein. Perfect location, clise to many landmarks. Srafd was attentive and ready to help. I will definitely stay again if I ever will be in Wein.