Grand Hotel Wien

Photo gallery for Grand Hotel Wien

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
LCD TV, pay-per-view films
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hotel Wien

VIP Access

Grand Hotel Wien

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Kaerntner Ring 9, Vienna, Vienna, 1010

Explore the area

  • Popular LocationVienna State Opera4 min walk
  • Popular LocationSt. Stephen's Cathedral12 min walk
  • Popular LocationHofburg Imperial Palace13 min walk
  • AirportVienna (VIE-Vienna Intl.)17 min drive

Choose dates to view prices

About this area

Vienna

Located in Innere Stadt neighbourhood, Grand Hotel Wien is connected to a shopping centre. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Guests love the hotel's central location.

What's nearby

  • Musikverein - 3 min walk
  • Vienna State Opera - 4 min walk
  • St. Charle's Church - 7 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Hofburg Imperial Palace - 13 min walk

Getting around

  • Karlsplatz U-Bahn - 3 min walk
  • Wien Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • Cafe Schwarzenberg - 2 min walk
  • Steak Point - 2 min walk
  • Vapiano – Moulin Rouge - 3 min walk
  • In-Dish - 3 min walk
  • Pho Sai Gon - 3 min walk

About this property

Grand Hotel Wien

Luxury hotel connected to a shopping centre in Vienna with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 205 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, coffee makers and LCD TVs.
Grand Hotel Wien offers 205 forms of accommodation with minibars and a safe. LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, N°605 Grand Spa. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Valet parking on site (EUR 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 38 for adults and EUR 19 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bathtub
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Dogs welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 726 out of 983 reviews
5 - Excellent 74%
Rating 4 - Good. 193 out of 983 reviews
4 - Good 20%
Rating 3 - Okay. 39 out of 983 reviews
3 - Okay 4%
Rating 2 - Poor. 15 out of 983 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 983 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel -- pristine and elegant. My room was just gorgeous and I felt like a princess! So close to the very heart of Vienna. You can walk everywhere. Wonderful staff. Everyone was genuinely helpful and accomodating. A very nice young man gave me an extra hour to check out which was so kind and made my day work. Will definitely stay again. Thank you!
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
I had a prepaid booking for this hotel for a stay in April 2020. COVID necessitated the postponement of our trip. We rescheduled the trip to November 2020 then again to November 2021. All of these changes were required due to the ongoing pandemic. Once again, we are unable to make the trip in November 2021 due to COVID. The hotel refused to allow us to reschedule again and elected to simply keep our money. We got nothing for our trouble. We will eventually make the trip to Vienna. When we do, we'll stay somewhere else.
Stayed 3 nights in Nov 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Decor and architectural design of the building inside and outside are superb. Excellent location in the inner city. Staff was helpful in giving us directions to various entertainment venues and arranged for attending a Mozart Concert. But there was a confusion on settlement of our account on the last night.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021