"Absolutely beautiful hotel with an ideal location. Close to the Victoria tube station and some nice restaurants and pubs nearby. Would definitely stay here again"
"Absolutely beautiful hotel with an ideal location. Close to the Victoria tube station and some nice restaurants and pubs nearby. Would definitely stay here again"
"I have a wonderful stay at the hotel; the room was very comfortable and well appointed, the staff were exceptionally helpful and friendly, the restaurants and bars on site were top notch with wide selection of style and food/drink.
It will be my first choice on next stay in London."
"I have a wonderful stay at the hotel; the room was very comfortable and well appointed, the staff were exceptionally helpful and friendly, the restaurants and bars on site were top notch with wide selection of style and food/drink.
It will be my first choice on next stay in London."
This is a unique and characteristic hotel with lots of history and amazing architecture. The scenery, gardens and the estate overall are simply gorgeous. The spa and the outdoor pool area is also very nice especially in good weather (it may be difficult to find a lounger when it is sunny though). The room I stayed in was nicely decorated with wood panellings and period furnitures; bed was very comfortable as well. However, if you love modern luxury, you may be disappointed with the rooms since...
This is a unique and characteristic hotel with lots of history and amazing architecture. The scenery, gardens and the estate overall are simply gorgeous. The spa and the outdoor pool area is also very nice especially in good weather (it may be difficult to find a lounger when it is sunny though). The room I stayed in was nicely decorated with wood panellings and period furnitures; bed was very comfortable as well. However, if you love modern luxury, you may be disappointed with the rooms since...
Anonymous traveller
Reviewed September 10, 2021Reviewed September 10, 2021
We were only here for 1 night but had a lovely stay and would highly recommend the hotel and would return if in the area again.
It was close to the station and bus routes,shops restaurants etc.
From the warm welcome from the gentleman at the door and efficient and personable reception staff,we found check in was quick and easy .
The rooms were clean and well thought out,the towels fluffy and soft and the bed comfortable.
We were only here for 1 night but had a lovely stay and would highly recommend the hotel and would return if in the area again.
It was close to the station and bus routes,shops restaurants etc.
From the warm welcome from the gentleman at the door and efficient and personable reception staff,we found check in was quick and easy .
The rooms were clean and well thought out,the towels fluffy and soft and the bed comfortable.
Anonymous traveller
Reviewed February 22, 2025Reviewed February 22, 2025
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Loved the rooftop pool and fact it had long opening hours was amazing
They left Prosecco and a treat as a surprise to make the special birthday weekend even better. Thanks art hotel I’m already googling my return!
Loved the rooftop pool and fact it had long opening hours was amazing
They left Prosecco and a treat as a surprise to make the special birthday weekend even better. Thanks art hotel I’m already googling my return!
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
Everything was perfect. Clean and nicely decorated hotel with good quality amenities, toiletries and in room facilities. Food was lovely and there was a good pool and gym. They put some nice treats in the room for my birthday. The service was outstanding and made the stay special.
Everything was perfect. Clean and nicely decorated hotel with good quality amenities, toiletries and in room facilities. Food was lovely and there was a good pool and gym. They put some nice treats in the room for my birthday. The service was outstanding and made the stay special.
I loved the Cheval, there are lots of great things to say about this apartment! This really is a beautiful haven in London only steps away from Gloucester road Tube station. I received a lovely warm welcome and was brought up to my room and shown how everything worked. I stayed in a one bedroom apartment on the 3rd floor, the apt itself is great size, has a fully functioning kitchen, comfortable sitting room, a guest bathroom as well as a bedroom with on-suite. So much better value than a hotel...
I loved the Cheval, there are lots of great things to say about this apartment! This really is a beautiful haven in London only steps away from Gloucester road Tube station. I received a lovely warm welcome and was brought up to my room and shown how everything worked. I stayed in a one bedroom apartment on the 3rd floor, the apt itself is great size, has a fully functioning kitchen, comfortable sitting room, a guest bathroom as well as a bedroom with on-suite. So much better value than a hotel...
From the minute we stepped through the main entrance to the moment we reluctantly checked out our experience was one of sheer joy. The staff were so welcoming and professional . The hotel superbly appointed. The service impeccable. Firmdale know their business and give the client a memorable and thoroughly supreme experience.
From the minute we stepped through the main entrance to the moment we reluctantly checked out our experience was one of sheer joy. The staff were so welcoming and professional . The hotel superbly appointed. The service impeccable. Firmdale know their business and give the client a memorable and thoroughly supreme experience.
We had a wonderful stay in this quiet cul-de-sac boutique hotel. The hotel is beautifully designed and the common areas are wonderfully homey in a grand home kind of way. The service is outstanding, with a handwritten note welcoming you into the room. And we loved the library...Our only disappointment was how small the well-appointed room was - even for London standards -- definitely single file walking round the bed; the bathroom was nearly as big as the room and contained every comfort known...
We had a wonderful stay in this quiet cul-de-sac boutique hotel. The hotel is beautifully designed and the common areas are wonderfully homey in a grand home kind of way. The service is outstanding, with a handwritten note welcoming you into the room. And we loved the library...Our only disappointment was how small the well-appointed room was - even for London standards -- definitely single file walking round the bed; the bathroom was nearly as big as the room and contained every comfort known...
We stayed here for my boyfriend’s birthday - we received the best service from all the staff, the room was decorated for his birthday and it was such a nice surprise for him. A place we will certainly be staying again when we come to London!
We stayed here for my boyfriend’s birthday - we received the best service from all the staff, the room was decorated for his birthday and it was such a nice surprise for him. A place we will certainly be staying again when we come to London!