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We chose this hotel beacause is a land mark.... I was afraid it will be old or a tourist trap! we arrived and were taken to the room.. what a beautiful excelsior room. The bed, the pillow, the ambiance everything. One night i could sleep because of jet lag and spent a lot of time laying in bed waiting ...
For me, what really made this hotel stand out was the quality of the staff -- at the front desk, in the restaurant, in the bar, the cleaning staff. They oozed professionalism and a dedication to service that showed in everything they did. After I checked out and left, the concierge chased me to the ...
This was my second stay at the Metropole with extremely polite and welcoming staff, they couldn't do enough to please. The location is facing the lagoon in the midst of the atmosphere of why I went to venice. The room was perfect with everything I needed( with the exception of tea making facilities ...
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