Compare and book 4 Star hotels in West Island, Tianya District

"Staff are committed to customer service and satisfaction. "

"Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony. "

"The hotel is new so it is clean and fresh. The location is not great for a holiday. It would be ok for business. Breakfast was ok. Service was terrible. Very few staff could speak English. People at reception were rude and unfriendly, a smile and some basic respect doesn’t cost anything. Also had a problem when checking in, as they were refusing to honour breakfast, even though it was clearly included in the reservation. The reception manager was aggressive and unhelpful, telling me It was my...

"Excellent service overall. Hotel could add some more chairs around the pool and on their part of the beach."

"Our trip as a family of 4 with teenagers was good! The views from the balconies are amazing. The beach is across the street making it convenient to go. Staff did not have much English, but with a translation app, were very prompt in helping. Large buffet breakfast. A beautiful spot for afternoon tea as well."

"The villa is amazing, the on-duty manager is awesome to resolve our room issues to ensure that we have great experience."

"Great stay! Very kid friendly. Daily foam party in the kiddie pool, 60 cms deep. 5 kuai beers. Lobby bar is a good time at the end of the day. Beds were acceptable for western standards and the seafood buffet was excellent. Our 2 night stay turned into 6. Excellent stay in the Ramada."

"It’s was really nice stay. But there’s no other restaurant to eat and you need to cross the road if you would like to swim in the sea. I would love to come back one day "

"The staff were lovely and wanted to please. However, there were not too many people who could speak English. The Managers were very hospitable."

"The room is spacious and clean. I like the bathtub and the bed. Value for money."

"It was a nice location with friendly staff!"

"I’m really happy and glad I picked this property. Everything is perfect. I’ll definitely stay at this property again when I come back to Sanya. The crew were so accommodating, the place extremely clean and modern. It’s close to the beach but not too close making it so quiet. The ocean view from my room was spectacular and serene and most importantly the price is so reasonable. I’m so grateful that Ascott made such a great property in such a great location. Thanks from the bottom of my heart. "

"Hotel has a great location in Sanya, not far away from downtown and excellent view in the room. Got an upgrade when I check in. High season it is really expensive but we got a very good price this time. Must live here next time "

"Very new ally built resort, beautiful rooms. Staff were helpful but some were poorly trained (new hotel?). This resort still has areas that are unfinished, such as the G Club, the villas and other amenities. It is also far (1.5 hour drive) from Sanya City. Not much to do or eat in this area...you’ll basically be stuck at the resort."

"The resort atmosphere is good we like the vegetation the swimming pools magnificent for adults and children also close to the beach and entertainment areas."

"lack of English speaking staff, otherwise great place to stay"

"部屋からの夜景がサイコーに綺麗！"

"Great location, close to beach and shopping centre. The room A/C was not cooling well."