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Sanya Phoenix Waterside Gloria Resort

4.0 star property
Hotel in Sanya with 2 restaurants and fitness centre

Choose dates to view prices

Photo gallery for Sanya Phoenix Waterside Gloria Resort

Lobby
Deluxe Suite | Premium bedding, in-room safe, desk, blackout curtains
Superior Suite | Living area | TV
Front of property – evening/night
2 restaurants, breakfast served

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

Basic Double Room

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Room

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Suite

Superior Suite | Living area | TV

Superior Suite

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Business Suite

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
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About the area

Map
555 East of River Road, Sanya Bay, Sanya International Tourism Island, Sanya, 572000

What's nearby

  • Pearl Mall - 11 min walk - 0.6 miles
  • Sanya International Shopping Center - 3 min drive - 1.4 miles
  • Dadonghai Beach - 5 min drive - 2.8 miles
  • Luhuitou Park - 6 min drive - 3.7 miles
  • Phoenix Island Sanya - 6 min drive - 1.2 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 29 min drive

Restaurants

  • ‪甜蜜蜜金润阳光店 - ‬5 min walk
  • ‪椰语堂 - ‬5 min walk
  • ‪海港大酒楼 - ‬6 min walk
  • ‪年轮咖啡酒吧 - ‬5 min walk
  • ‪大苹果多拿滋咖啡 - ‬4 min walk

About this property

Sanya Phoenix Waterside Gloria Resort

Upscale hotel located in Jiyang District
At Sanya Phoenix Waterside Gloria Resort, you can look forward to a garden, dry cleaning/laundry services and a gym. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and 1 meeting room
  • Luggage storage, concierge services and a ballroom
Room features
All 446 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 80 to 100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 to 100 for adults and CNY 0 to 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waterside Gloria Resort
Sanya Phoenix Waterside Gloria
Waterside Gloria
Sanya Phoenix Waterside Gloria
Sanya Phoenix Waterside Gloria Resort Hotel
Sanya Phoenix Waterside Gloria Resort Sanya
Sanya Phoenix Waterside Gloria Resort Hotel Sanya

Frequently asked questions

Does Sanya Phoenix Waterside Gloria Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanya Phoenix Waterside Gloria Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanya Phoenix Waterside Gloria Resort?

Self-parking is free at this property.

What time is check-in at Sanya Phoenix Waterside Gloria Resort?

Check-in begins at 2 PM.

What time is check-out at Sanya Phoenix Waterside Gloria Resort?

Checkout is at noon.

Where is Sanya Phoenix Waterside Gloria Resort located?

Located in Jiyang District, this hotel is within 1 mile (2 km) of Pearl Mall, Coconut Dream Corridor and Phoenix Island Sanya. Sanya International Shopping Center and Sanya Bay are also within 2 miles (3 km).

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Sanya Phoenix Waterside Gloria Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
酒店位置在小區，距離市中心點有點距離，雖然樓下也有公車無軌電車到，但是還是有點不便。樓下的商店食肆都不多，而且偏貴。我訂的雖然是最便宜的房型，但是房內殘舊冷氣不足，很難想像是四星酒店。不會再來了。
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
五星級的酒店，我訂的是河景。大堂的感覺一般，然後進去的第一感覺只有稍微大一點，看到河景外，其他都讓我很失望。要不是我一次訂三天的行程，真想第二天退房。第一，開放式的廁所，如果同伴啦個稀巴爛就隔壁就聞到。第二，墻身發黴跟有蜘蛛網。感覺清潔不夠乾淨。第三，房間舊就算了，很多地方還黴黴爛爛的，看著就不舒服。價格便宜，就將就了。不過對不起5星酒店的擡頭啊~
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort atmosphere is good we like the vegetation the swimming pools magnificent for adults and children also close to the beach and entertainment areas.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置很好，近三亞火車站，附近不乏食店，交通方便。酒店早餐不錯，有很多選擇。酒店的泳池也很好，花園也提供不錯的休息地方。
Stayed 3 nights in Mar 2019

8/10 Good

Heng Jaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

decent with amenities nearby

the exact location is way off from google maps. Do note that Google doesnt work in China unless you use VPN. We took a cab from the airport, however the driver did not understand English. The Mandarin translation for the hotel is 三亚凤凰水城凯莱度假酒店. Hope it helps for future visitors. Hotel room is decent, friendly and extremely helpful staff. They gave us directions to go to 南山寺, about an hours from the hotel by public bus. Downtown Sanya is about 20mins by public bus too.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

We had a great stay. The rooms were clean and had good space. The hotel has a very nice garden and pool area. A bit off from city center, but very easy acessible by bus and taxi (10 minutes). We will definitey recommend this hotel.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

No one knows English to communicate with..

No one knows English to communicate with.. The room that i got was not as good as shown in the pictures.. The air conditioner was not working and the staff who came to help me could not understand any English.. Never going to stay back in this hotel
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good experience at this hotel on the first visit to Sanya. Helpful reception and service staff. The duty manager speaks English and was very helpful in changing my room (I was initially given a room with no mirror in the bathroom). In the room, two beds are put together to make a huge queen size bed. Suprsiginly comfortable! I enjoyed the views from the balcony. The hotel grounds, including the pool area, are clean, tidy and very well maintained. A few, what seems to be rather overpriced, restaurants and convenience stores in the lobby. Location is a little bit far to a grocery store and good restaurants, but you can taxi or take a local bus.
Stayed 7 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room and outside tub

Lovely pool area. Nepalese restaurant staff speak English and are very helpful. Breakfast buffet is large. Room was huge and nice balcony with large tub. Only few Kms to train station.
Stayed 2 nights in Dec 2017