Title: Mandarin Oriental, Sanya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1777651&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mandarin Oriental, Sanya Tropical paradise awaits at this beachfront resort where guests can relax poolside with sandy toes or rejuvenate with expert spa treatments ## Photo gallery for Mandarin Oriental, Sanya ![Front of property - Mandarin Oriental, Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w4570h3035x0y0-4315076d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Hotel Critic](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/8f83a221-bbf2-4f1b-a295-7e03e7a7f2f3-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Courtyard - Mandarin Oriental, Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/08f96b75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coral Bay Deluxe Villa | Terrace/patio - Mandarin Oriental, Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w3882h1772x17y211-760d9735.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Mandarin Oriental, Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/cc7300ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mandarin Oriental, Sanya offers a luxurious beachside escape in Jiyang District. Guests can relax on the private beach with sun loungers or enjoy Chinese cuisine at three restaurants. The resort features aromatherapy treatments at the spa and yoga classes in the fitness center. ## Reviews 9.2 Wonderful ## Popular amenities - On private beach - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi £214 includes taxes & fees 6 Mar - 7 Mar ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Terrace Room King ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/e2276a06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terrace Room King ### Highlights Terrace Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, Terrace ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w2880h1913x0y8-0daf3032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Terrace ### Highlights Terrace Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - 646 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Room, 1 King Bed, Ocean View ![Room, 1 King Bed, Ocean View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w2880h1917x0y0-b3f179d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - Ocean view - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, Ocean View ![Twin Room, Ocean View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/34802e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ocean View ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - Ocean view - 560 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Ocean Breeze Pavilion, Room, 1 King Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w5329h3334x5y0-6f142a67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Breeze Pavilion, Room, 1 King Bed ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - Sea view - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Ocean View ![Suite, 1 King Bed, Ocean View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w2880h1917x0y0-286144d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Dining table HDTV - Ocean view - 1067 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Pool Pavillion) ![Room, 1 King Bed (Pool Pavillion) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w2880h1917x0y0-8f16b7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Pool Pavillion) ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Down duvet Blackout curtains - Garden view - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Villa (South China Sea Pool) ![Villa (South China Sea Pool) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/a3fa2949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa (South China Sea Pool) ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Dining table - Ocean view - 1615 sq ft - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Coral Bay Deluxe Villa ![Coral Bay Deluxe Villa | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/0d922bcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coral Bay Deluxe Villa ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Dining table HDTV - Ocean view - 1615 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Ocean Front Pavilion with Plunge Pool ![Ocean Front Pavilion with Plunge Pool | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w2880h1917x0y0-e33d3b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Pavilion with Plunge Pool ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - Ocean view - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Villa, Ocean View (Pool) ![View from room](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/177c7759.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Ocean View (Pool) ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Dining table - Ocean view - 1615 sq ft - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Family Suite, Garden View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/77f9c3b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Garden View 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Dining table HDTV - Garden view - 1076 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, Garden View ![Deluxe Room, Garden View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/1a31005f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds HDTV Pillow menu Blackout curtains Down duvet - Garden view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Mandarin-Oriental.h1777651.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Mandarin-Oriental.h1777651.Hotel-Information) ## About the area Located in Jiyang District, a neighbourhood in Sanya, Mandarin Oriental, Sanya is in a shopping district and on a private beach. The area's natural beauty can be seen at Yalong Bay and Dadong Sea, while Jingrun Pearl Museum and Ganshiling Forest Park are cultural highlights. Travelling with kids? Consider Sanya Dream Water Park and Ganshiling Tieleng. Looking to get your feet wet? Jet skiing, parasailing and windsurfing adventures can be found near the property. [Visit our Sanya travel guide](https://www.expedia.co.uk/Sanya.dx3346) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.21433%2C109.53241&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dsuXF4uvDIT5AHZtK8Khr1WfGTM=) 12 Yuhai Road, Sanya, Hainan, 572000 ### What's nearby - ![Dadongdai Beach showing a sandy beach, a coastal town and signage](https://images.trvl-media.com/place/6095800/c08aa83f-274d-4001-b764-ebc3c346e1ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dadong Sea 2 min walk \- 0.1 miles - ![Dadongdai Beach showing tropical scenes and signage](https://images.trvl-media.com/place/6095800/d7333a31-9b09-4f7b-ba7c-644f64e9d042.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dadonghai Beach 7 min drive \- 2.5 miles - Sanya International Shopping Center 7 min drive \- 3.4 miles - Yalong Bay Tropical Paradise Forest Park 22 min drive \- 12.4 miles - Yalong Bay 27 min drive \- 14.9 miles ### Getting around - Sanya (SYX-Phoenix Intl.) 21 min drive ### Restaurants - 星巴克 4 min drive - Новый Первый Суши С Лососем 4 min drive - 东北王酒楼 9 min drive - Mee & Mian 12 min drive - 楽百楽酒吧 4 min drive ## About this property ### Mandarin Oriental, Sanya Luxury family-friendly hotel located in Jiyang District An adjacent golf course, a swim-up bar and a beach bar are just a few of the amenities provided at Mandarin Oriental, Sanya. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, reflexology and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Yoga classes are offered at the gym; other things to do include snorkelling, beach volleyball and fishing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi. Additional perks include: - 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts - Express check-out, express check-in and babysitting (surcharge) Room features All 278 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Childcare services and free infant beds - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - HDTVs with satellite channels and DVD players - Balconies or patios, wardrobes/cupboards and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4620000/4615600/4615566/d247bb88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Sanya Yalong Bay Resort Jiyang District - Pool - Spa - Kids’ pool - Water slide 9.0 Wonderful 77 reviews £220 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=4615566&PinnedHotelID=4615566&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/17000000/16210000/16209700/16209666/e839f7af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sanya EDITION Haitang District - Pool - Spa - Kids’ pool - Free Wi-Fi 9.4 Exceptional 67 reviews £266 includes taxes & fees 4 Mar - 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5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=3016313&PinnedHotelID=3016313&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1777651,4615566,16209666,1881006,18068272) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free area shuttle - Free shopping centre shuttle - Limo/town car service - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 253 per person - 2 bars/lounges - 3 restaurants - A beach bar - A poolside bar - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Fresh Restaurant - Pavilion Restaurant - Yi Yang Restaurant ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Beach volleyball - Children's club - Children's pool - Fishing - Full-service spa - Golf caddies - Golf carts - Gym - Kayaking - Paddleboard - Playground - Sailing - Shopping - Snorkelling - Steam room - TV in common areas - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's club (surcharge) - Children's pool - DVD player - Free area shuttle - In-room babysitting - In-room cot - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 18 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible public bathroom ### More - 6 floors - Banquet hall - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CNY 1200, per pet, per stay, plus a deposit of CNY 5000 per stay ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 723 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 253 per person - Airport shuttle fee: CNY 900 per vehicle (one way) - Pet deposit: CNY 5000 per stay - Pet fee: CNY 1200 per pet, per stay - Rollaway bed fee: CNY 723 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 10 years old are not allowed in the spa ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Mandarin Oriental Hotel Sanya Mandarin Oriental Sanya Sanya Mandarin Oriental Mandarin Oriental, Sanya Hainan Mandarin Oriental, Sanya Hotel Sanya Mandarin Oriental Sanya Hotel Mandarin Oriental Hotel Sanya Mandarin Oriental, Sanya Hotel Mandarin Oriental, Sanya Sanya Mandarin Oriental, Sanya Hotel Sanya ## Frequently asked questions ### Does Mandarin Oriental, Sanya have a pool? ### How much does it cost to stay at Mandarin Oriental, Sanya? ### Is Mandarin Oriental, Sanya pet-friendly? ### How much is parking at Mandarin Oriental, Sanya? ### What time is check-in at Mandarin Oriental, Sanya? ### What time is check-out at Mandarin Oriental, Sanya? ### Does Mandarin Oriental, Sanya provide a shuttle to the airport? ### Where is Mandarin Oriental, Sanya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mandarin Oriental, Sanya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 65 8 - Good 19 6 - Okay 5 4 - Poor 3 2 - Terrible 0 ## Reviews ### 8/10 Good #### Ling 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, quiet, friendly ##### Ling Stayed 6 nights in Nov 2024 ### 8/10 Good #### Henry 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Snorkeling directly on a coral reef was great. The food was way too expensive so very few seemed to eat at the hotel and ordered food in. The breakfast buffet was top notch! ##### Henry Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Robert 11 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean. ##### Robert Stayed 3 nights in Jul 2023 ### 4/10 Poor #### kayode 16 Dec 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels ##### kayode Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Fabio 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Meravigliosa accoglienza e staff che parla e comprende l’inglese. Location e Colazione meravigliosa. Tutto perfetto. Bellissima esperienza ##### Fabio Stayed 8 nights in Dec 2025 ### 6/10 Okay #### Jaime 1 Oct 2025 Liked: Cleanliness, staff & service, room comfort #### Viaje desde Mexico Las instalaciones ya se ven viejas, la madera muy deteriorada, aunque. La atención en general fue aceptable fue un viaje muy lejano en donde esperábamos más por el precio comparativo con otros hoteles, el shuttle al centro comercial es una pérdida de tiempo para ir a un duty free, las albercas si están muy bien!! Había gente trabajando en la alberca principal por lo que no había mucha paz. El desayuno muy bien y la comida también. Nunca pudimos coordinar el estudio fotográfico y nos compensaron con una botella y fruta lo cual se agradece pero es algo que podríamos comprar en cualquier lado, en cambio las fotos en el hotel son irrepetibles sobre todo para un viaje de una vez en la vida como es desde México. Se entiende que no hay control sobre las condiciones climatológicas, pero sí sobre la experiencia en esas condiciones, creo que podían hacer un esfuerzo por ofrecernos el estudio fotográfico en otro horario. La comunicación fue complicada casi nadie habla inglés y los traductores no son muy precisos. ##### Jaime Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 13 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sanya Mandarin stay 2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days! ##### Verified traveller Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Verified traveller 2 Aug 2021 Disliked: Cleanliness, amenities, property conditions & facilities If you are a Mandarin Fan don’t go there because you will be very disappointed the Hotel is really run down nothing to do with othe MO Hotels ##### Verified traveller Stayed 6 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 酒店一流，法國餐廳上日落更棒。 三亞最好的酒店。法國餐廳非常棒，而且再落沙灘邊上，欣賞日落美景一流。 ![](https://a.travel-assets.com/ugc/hotel-reviews/71FE067AF6E7B1D32E569A34735A3151F170BC751576752501625.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 18 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 조용한 호텔 호텔 조용하고 좋습니다 ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Chungni 16 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店的服務真的沒話說。泳池，沙灘，林木小路，不需要出去，光是待在裡面就很舒服放鬆。早餐種類也很豐富。其他餐食就是價格高了點，而且不是太值得。 ##### Chungni Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Tsz Chung 11 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good Service ##### Tsz Chung Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Jae Young 16 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing place Very accomodative and relax environment overall ##### Jae Young Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### cheng 9 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店环境不错 就是被子床单有点旧 ##### cheng Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 28 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Das Mandarin Oriental ist ein wunderschöner Resort, bei dem kaum Wünsche offen bleiben. Auf der Plus-Seite: Komfortable Zimmer, freundlicher Service, sehr schöne und gepflegte Anlage. Die Minus-Seite: Der Resort liegt etwas abgelegen, am Ende einer militärisch genutzten Straße, sodaß man auf ein Fahrzeug angewiesen ist um in die Stadt zu kommen. Der Strand ist steinig und felsig, also nichts für Sand-Freunde. ##### Verified traveller Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 29 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Please Bring Back Foreign Service Professionals This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1\. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2\. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3\. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4\. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order. ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Noelle Alves V 26 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paraíso na China Eu não tinha ideia de que havia um paraíso como Sanya na China, a cidade leva o nome de Havaí chinês e não é à toa, a cor do mar é indescritível. O Mandarin Oriental é completo, com varias opções de restaurantes e nem vale sair do hotel, ainda mais que os restaurantes mais legais de Sanya estão afastados do Mandarin. Agradecimentos especiais a Belinda Chen, da área de relações públicas do hotel, nos preparou algumas surpresas por ser nosso aniversário de 10 anos de casamento. As instalações do hotel são perfeitas, piscinas maravilhosas, restaurantes incrível, café da manhã dos sonhos. O SPA é premiado, sendo o melhor da China em 2018\. O hotel ainda conta com uma agradável praia particular. Indico o Mandarin Oriental de Sanya de olhos fechados. ##### Noelle Alves V Stayed 4 nights in Oct 2018 ### 6/10 Okay #### Verified traveller 30 Sept 2018 Liked: Cleanliness, staff & service, room comfort #### 服務好，但設施太舊 服務好，風景不錯，但設施太舊，食物水準強差人意。 ##### Verified traveller Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Martin, Basel 24 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sensationell zum Entspannen Tolle Anlage mit einem hervorragendem Team. Alle herzlich und „die Wünsche von den Augen ablesend“. Für ein paar ruhige Tage - inklusive Erwachsenem-Pool - sehr empfehlenswert. Auch die Restaurants waren kulinarisch wie servicetechnisch sehr gut. Rundum ein tolles Erlebnis. ##### Martin Stayed 4 nights in Aug 2018 ### 10/10 Excellent #### INGU 10 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 아주 훌륭합니다. 일단 직원들의 친절도는 세계최고인듯 합니다. 넓고 깨끗하며 바다를 바라보며 펼쳐진 수영장은 더할나위없이 좋습니다. 직원들 수준이 전반적으로 높은편이라 어느정도 영어는 다 되고 한국말 가능한 직원분도 계십니다.시설 또한 부족함이 없어 만족도가 상당히 높은편입니다. 요리 또한 중국향신료 냄세가 없어서 아주 맛있었습니다.단지 아쉬운건 리조트밖에서는 할게 별로 없다는겁니다. ##### INGU Stayed 2 nights in Aug 2018 ### 8/10 Good #### KIN FUNG 8 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 離三亞市區很近, 但出入一定要坐車 雖然地點安靜, 自成一閣. 但略嫌起在軍事重地, 出入關口都要停下檢查, 而且由關口檢查閘去到酒店大堂, 起碼有3公里路程, 如沒有打車, 走路是没有可能的 ##### KIN FUNG Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Dorothy, 台灣 31 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 飯店的設計很漂亮 藍天白雲海，這就是在這家旅館住宿最好的寫照。飯店水準很棒，早餐優質，服務到位，沒必要再挑惕的飯店。這次住宿五天四夜，得到充足的休息。下次可能會選冬天來避寒！ ##### Dorothy Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Verified traveller 13 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Plesant stay. ##### Verified traveller Stayed 3 nights in Jun 2018 ### 8/10 Good #### Verified traveller 9 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ................................................................................ ##### Verified traveller Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller 9 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort .................................................................................................... ##### Verified traveller Stayed 2 nights in May 2018 ## Expedia's Latest Trends ### Hotels > [Casa Del M Phuket](https://www.expedia.co.uk/Phuket-Hotels-Casa-Del-M-Resort.h5670250.Hotel-Information) > > [Hotels in Killyhevlin](https://www.expedia.co.uk/Killyhevlin-Hotels.d553248635149807888.Travel-Guide-Hotels) > > [Beach Resorts & Hotels in Bournemouth](https://www.expedia.co.uk/Bournemouth-Hotels-Beach-Hotels.0-0-d654-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Rovaniemi](https://www.expedia.co.uk/Rovaniemi-Cabins.d3059-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Dorset](https://www.expedia.co.uk/Dorset-Hotels.d6049101.Travel-Guide-Hotels) > > [5 Star Hotels in Ikot Ekpene](https://www.expedia.co.uk/5Star-Ikot-Ekpene-Hotels.s50-0-d6359872.Travel-Guide-Filter-Hotels) > > [Aphrodite Hotel Bozburun](https://www.expedia.co.uk/Yesilova-Hotels-APHRODITE-OTEL.h39512939.Hotel-Information) > > [Hotels near Waddesdon Manor](https://www.expedia.co.uk/Waddesdon-Manor-Hotels.0-l6265198-0.Travel-Guide-Filter-Hotels) > > [Villa Belvedere in Madliena near St. Julian's](https://www.expedia.co.uk/Swieqi-Hotels-Villa-Belvedere-133.h33604569.Hotel-Information) > > [Mas des Amis, Seguret, Village classified in Provence, heated swimming pool ](https://www.expedia.co.uk/Seguret-Hotels-Mas-Des-Amis.h33467923.Hotel-Information) > > [Beautiful family villa - 300 Mts from Burriana Beach. 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