Title: Banyan Tree Sanya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banyan Tree Sanya Beachfront resort with 2 restaurants and full-service spa ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/1e63a731.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/97a310bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/2579d345.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Pool Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/b601f897.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/560b7e9c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jiyang District, Banyan Tree Sanya combines luxury with natural beauty, offering a private beach and golf course. Enjoy hydrotherapy at the spa, savor Thai cuisine at two restaurants, or join activities like snorkeling, yoga, and volleyball. 8.6 Excellent ## Popular amenities - Bar - Breakfast available - Pool - On private beach - Room service - Housekeeping £244 includes taxes & fees 11 Nov - 12 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Deluxe lagoon Pool Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/d558c6f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe lagoon Pool Villa ### Highlights Garden Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Fridge - 3337 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Luhuitou Two Bedroom Pool Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/80308d5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luhuitou Two Bedroom Pool Villa ### Highlights Garden Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Fridge - 6168 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ![Spa Sanctuary Pool Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/54e9c2ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spa Sanctuary Pool Villa ### Highlights Garden Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Fridge - 3940 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Lagoon Pool Villa | Outdoor pool](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/3f4663f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lagoon Pool Villa ### Highlights Garden Balcony or patio Soundproofed Private pool Air conditioning Free cots/infant beds Fridge HDTV - 2928 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Luhuitou Bay Front Pool Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/3c3bbb50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luhuitou Bay Front Pool Villa ### Highlights Garden Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Fridge - 3940 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Banyan-Tree-Sanya.h1942835.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Banyan-Tree-Sanya.h1942835.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.22099%2C109.49596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mt8aPf7K4_xt0fmyNDSj6Kfb8CI=) Luling Road No 6, Luhuitou Bay, Sanya, Hainan, 572000 #### What's nearby - Luhuitou Park - 5 min walk - 0.3 miles - Dadonghai Beach - 3 min drive - 1.2 miles - Dadong Sea - 3 min drive - 1.2 miles - Sanya Bay - 3 min drive - 1.6 miles - Sanya International Shopping Center - 5 min drive - 3.0 miles #### Getting around - Sanya (SYX-Phoenix Intl.) - 35 min drive #### Restaurants - ‪KFC 肯德基 - ‬15 min walk - ‪Mediterraneo - ‬16 min walk - ‪The Pod - ‬6 min drive - ‪Asian Village|亚洲风味 @ InterContinental Sanya Resort - ‬16 min walk - ‪Executive Lounge - ‬7 min drive ## About this property ### Banyan Tree Sanya Luxury family-friendly resort located in Jiyang District You can look forward to an adjacent golf course, a swim-up bar and a poolside bar at Banyan Tree Sanya. With a private beach, beach massages and a free beach shuttle, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or a body scrub at Banyan Tree Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. The gym offers fitness classes and yoga classes; other things to do include hiking/biking, volleyball and snorkelling. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and free bike hire - An indoor tennis court, express check-out and express check-in Room features All guest rooms at Banyan Tree Sanya feature comforts, such as 24-hour room service and private pools, as well as thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Childcare services and free infant beds - Bathrooms with rainfall showers and designer toiletries - 42-inch HDTVs with premium channels and DVD players - Private gardens, fridges and coffee/tea makers ## Similar properties ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/5000000/4620000/4615600/4615566/5fa8bdc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Sanya Yalong Bay Resort Jiyang District - Pool - Spa - Kids pool - Waterslide 9.0 Wonderful 73 reviews £151 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4615566&PinnedHotelID=4615566&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18070000/18068300/18068272/0068f420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shanhaitian Resort Sanya, Autograph Collection Jiyang District - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 80 reviews £99 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=18068272&PinnedHotelID=18068272&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse, 3 Bedrooms | 1 bedroom, premium bedding, down duvets, desk](https://images.trvl-media.com/lodging/92000000/91550000/91547700/91547643/36c9ea1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Dadonghai Bay Sanya Jiyang District - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 2 reviews £80 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=91547643&PinnedHotelID=91547643&HadPinnedHotel=true®ionId=-1&adults=2) ![Coral Bay Deluxe Villa | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w3882h1772x17y211-760d9735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Sanya Jiyang District - On private beach - Pool - Spa - Pet-friendly 9.2 Wonderful 90 reviews £196 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881006/3dfe20df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton Sanya, Yalong Bay Jiyang District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 114 reviews £169 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1881006&PinnedHotelID=1881006&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3020000/3016400/3016313/40058bed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Sanya Resort by IHG Jiyang District - Pool - Spa - Kids pool - Parking included 8.2 Very good 110 reviews £101 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3016313&PinnedHotelID=3016313&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823715/w3996h2667x0y0-3ee8d771.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Sanya Dadonghai Bay Jiyang District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 172 reviews £83 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1823715&PinnedHotelID=1823715&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/908600/908548/f79978da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Sanya Resort Jiyang District - Pool - Spa - Kids pool - Waterslide 8.8 Excellent 99 reviews £85 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=908548&PinnedHotelID=908548&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas](https://images.trvl-media.com/lodging/5000000/4110000/4101700/4101700/83399c33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Oceanview Sanya Bay Resort & Spa Tianya District - On private beach - Pool - Spa - Kids pool 8.6 Excellent 180 reviews £101 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=4101700&PinnedHotelID=4101700&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; seafood ](https://images.trvl-media.com/lodging/9000000/8790000/8783300/8783207/2cae858b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Sanya Sunny Bay Resort Jiyang District - Pool - Spa - Kids pool - Waterslide 9.4 Exceptional 28 reviews £336 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8783207&PinnedHotelID=8783207&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free beach shuttle - Limo/town car service - Free self parking on site ### Food and drink - Daily buffet breakfast available 7 AM to noon for a fee: CNY 260 for adults and CNY 130 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Coriander House - Ming Yue Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Fitness classes - Free bicycle rentals - Full-service spa - Gym - Hiking/biking trails - Indoor tennis court - Library - Outdoor tennis court - Piano - Playground - Sauna - Snorkelling - Steam room - Tennis lessons - TV in common areas - Volleyball - Yoga classes ### Family friendly - Arcade/game room - DVD player - In-room babysitting - In-room cot - In-room refrigerator - Laundry facilities - Living room - Playground - Private pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Beach umbrellas - Garden - On a private beach - Picnic area - Rooftop terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot/mineral springs - Hydrotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - 1 floor - Ballroom - Banquet hall - Built in 2008 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with premium digital channels - DVD player - Pay films - Private pool ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Meal delivery service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Living room - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: noon Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 835 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 260 for adults and from CNY 130 for children - Airport shuttle fee: CNY 390 per vehicle (one way) - Rollaway bed fee: CNY 835 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Banyan Tree Sanya Banyan Tree Sanya Resort Resort Sanya Sanya Resort Sanya Spa Spa Sanya Banyan Tree Hotel Sanya Banyan Tree Sanya Hainan Banyan Tree Sanya Hotel Sanya Banyan Tree Sanya Hainan Banyan Tree Hotel Sanya Banyan Tree Sanya Resort Spa Banyan Tree Sanya Sanya Banyan Tree Sanya Resort Banyan Tree Sanya Resort Sanya ## Frequently asked questions ### Is Banyan Tree Sanya pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Banyan Tree Sanya? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Sanya on 11 Nov 2025 start from £244.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sanya-Hotels-Banyan-Tree-Sanya.h1942835.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Banyan Tree Sanya? > Self-parking is free at this property. ### What time is check-in at Banyan Tree Sanya? > Check-in start time: 3 PM; check-in end time: noon. ### What time is check-out at Banyan Tree Sanya? > Checkout is at noon. ### Does Banyan Tree Sanya provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 390 per vehicle applies. ### Where is Banyan Tree Sanya located? > Located in Jiyang District, this beachfront resort is next to a golf course and within 2 mi (3 km) of Luhuitou Park, Dadonghai Beach and Sanya Bay. Dadong Sea and Sanya International Shopping Center are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Banyan Tree Sanya Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 35 8 - Good 16 6 - Okay 9 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Gianni 29 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Villa on the Bay Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat! ##### Gianni Stayed 2 nights in Nov 2019 ### 8/10 Good #### Sylvia 8 Oct 2019 Liked: Cleanliness, staff & service, room comfort Schönes Resort - etwas ausserhalb- und auch etwas in die Jahre gekommen. Strand - viele abgestorbene Korallen und Muscheln. Nicht geeignet zum barfusslaufen. Wasser sauber und warm - jedoch nicht sehr tief. ##### Sylvia Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 14 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property Th property is located in a quiet neighborhood and is perfect for families and couples. I enjoyed the private pool and the outside bathtub. In the morning, you could hear birds which is refreshing. Staff is friendly and attentative. The beach is great as well although you cannot swim in it due to water conditions. I really enjoyed the stay. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 11 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend The property is quiet and beautifully maintained. Staying at the pool villa is dream-come-true and swimming under the moonlight is a quite unique experience. Staff is friendly and attentive. Wendy from the spa is exceptiaonal. Her neck and back massage at sunset just left a sweet touch to the whole experience. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 매우 훌륭 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### TONG 2 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### 酒店环境位置很好,设施略旧,服务有瑕疵 整体感受非常好。酒店地理位置很好,离市区很近,自有海滩也非常漂亮。客房私密性很强,很安静,在酒店入住不会受打扰。但是房间设计不算合理,虽然别墅面积很大,但是很多区域其实极少会用到。房间设施比较旧,卫浴设备不好用。住了一晚豪华泳池别墅和一晚海景泳池别墅,房间基本一样,海景别墅也基本看不到海,但是视野开阔性会好很多。再到三亚还会选择这家酒店,不过住最基础的房型就好了,体验差距不大。 但是,整体中还是有一些瑕疵,9月24日下午办入住的女生工作交接中有严重的问题,导致第二天更换房间(两天订了两个房型)时酒店完全没有安排,等待酒店通知和打扫浪费了一两个小时时间。事后道歉极无诚意,居然是送了一个包含两个香蕉一个梨子的目测人民币不超过7元钱的果盘,而果盘其实每天正常都会有。事情不大,但是处理态度太令人生气,送果盘的补救方案简直匪夷所思。 其他工作人员服务都很好。 这次住了悦榕庄、丽思卡尔顿和保利瑰丽,综合看悦榕庄还是不错的,位置加分大于服务减分,所以下次还可能会选择这里,只是千万不要再碰到上次那个前台。 ##### TONG Stayed 1 night in Sep 2018 ### 4/10 Poor #### 小陳, 香港 5 Jul 2018 Liked: Staff & service Disliked: Property conditions & facilities #### 很多設備破損如沐浴露瓶出水柄已斷 沒有更換新的 視頻號碼與列表所顯示的不符 列表80號後的視頻沒有 設備殘舊及壞掉,沒有更換新的。例如沐浴露瓶出水柄位已生铹及脫掉,沒有更換新的。視頻列表所顯視的視頻不正確,80多號以後我視頻是沒有的。我住的是家庭房,樓上樓下,電話不能從房間打通到另一房。 ##### 小陳 Stayed 4 nights in Jun 2018 ### 2/10 Terrible #### Verified traveller 3 Jun 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Property was beautiful, and well maintained. However, the villa was very dated and not clean. The layout was strange. There was a weird smell in the rooms. A bit complicated to get a taxi if you don’t have a taxi app or know a taxi phone number. ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### HYUNGJIN 31 May 2018 Liked: Staff & service, room comfort #### Best manager's perfect service. Definitely best resort when in Sanya. Especially excellent service from manager Spencer Yui made our memories more special. Higly recommend to stay in Banyan Sanya ##### HYUNGJIN Stayed 2 nights in May 2018 ### 10/10 Excellent #### MIN HYUN 27 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 앞으로 반얀트리만 가려고 합니다 호텔이 약간 낡았지만, 그래도 관리 상태나 시설 자체는 정말 최고입니다. 여자친구와 정말 좋은 시간 보냈습니다. ##### MIN HYUN ### 10/10 Excellent #### RI, hong kong 4 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay! We really enjoyed our stay in Banyantree Sanya with very relaxing atmosphere and friendly staff. Especially we do appreciate Peter’s support throughout our stay. Although it was not warm enough for swimming, it was great to take outdoor bathtub and jacuzzi under the moonlight. ##### RI Stayed 2 nights in Dec 2017 ### 8/10 Good #### Winnie 26 Dec 2017 Liked: Staff & service, room comfort #### 酒店硬件舊,服務很好 酒店的軟件不錯,員工服務態度十分好,不管是禮賓部服務員,到沙灘的工作人員有十分有禮貌。但硬件已經很陳舊,房間沒有晾衣架,泳衣不方便掛。 ##### Winnie Stayed 2 nights in Dec 2017 ### 8/10 Good #### m, hk 20 Dec 2017 Liked: Cleanliness, staff & service, room comfort #### 私人沙灘賞日落 很好的位置賞日落最佳不會太多人也有免費的茶點一一邊吃一邊舒適的賞日落一樂也。客房十分濶落私隱度高設備10分齊全也頗為清潔。服務員都很有禮貌殷勤招待服侍周到。是一間絕對入住的渡假酒店。 ##### m Stayed 3 nights in Dec 2017 ### 6/10 Okay #### Jorge Ignacio 6 Dec 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel, poor service, NO English. The hotel is beautiful and had everything to be amazing. Nevertheless, the service was terrible. Probably 98% of the staff didn't speak English and from the remaining 2%, 1% did speak English but didn't speak Chinese. It was impossible to ask for an omelette with 2 eggs at breakfast as a point of reference. Staff would answer ¨yes yes yes¨ even though they actually didn't understand a word of what you were asking. In a hotel of this level, with this kind of pricing you cant forget about the service, its what makes a big part of the whole experience. ##### Jorge Ignacio Stayed 3 nights in Nov 2017 ### 6/10 Okay #### Aki 21 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### 価格には見合わない。 とにかく古いです。建物も、内装も。ソファがカビ臭くて、離れは使えませんでした。ホテル内のレストランは気の利かなさがひどいですが、味は満足できました。中国語ができたので困りませんでしたが、英語はほとんどの人が通じません。 しかしながら、家についているプールは最高でした。すごくのんびりできて、非日常を味わえるのは間違いありません。朝ごはんのビュッフェのレベルは高かったです。 ##### Aki Stayed 3 nights in Aug 2017 ### 8/10 Good #### CHEN, TAIWAN 18 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5星渡假飯店 三亞5星渡假飯店VILLA房間算中國難得純渡假形飯店, 但因是暑假客人有點多有吵餐廳也很多客人少了安靜渡假感. ##### CHEN Stayed 4 nights in Aug 2017 ### 10/10 Excellent #### XIAOJIA 26 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 宁静的度假别墅酒店 酒店环境非常宁静,工作人员服务非常热情,别墅设计也很注重私密性,唯一不喜欢的就是所在区域,我不确定鹿回头算不算市区,但作为度假区域更喜欢亚龙湾。 ##### XIAOJIA ### 10/10 Excellent #### Marisa, Hong Kong 18 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice view of the hotel Staff very nice, good view, a very comfortable place for relax ##### Marisa ### 10/10 Excellent #### Verified traveller 10 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高の休暇 大変ゆったりした、最高の休暇が過ごせる施設です。部屋にプールがあり、十分な大きさなため、共有プールに出向くこともなかった。また、プライベートビーチもかなり良く、美しい景色に、完璧な設備で大変ゆったりできた。食事も問題なく美味しかったし、スタッフの対応も良かった。 ##### Verified traveller ### 10/10 Excellent #### Wing San 30 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I very enjoy staying in Banyan Tree Sanya, their services is really good especially the front desk gave us lots of support. We got upgrade to the Deluxe Villa, the room is really nice and pool is big. Their food is good, much better then I expected. They are very caring to their guest, one day front desk called and ask how is my stay in hotel? is everything ok? and I just told him the bed is a bit soft cause my back is not so good. And they immediately arranged the staffs to add the wood board under my bed in order to make it harder. It really impress me. All their staff is very kind and polite. I really have a good time and will stay in Banyan tree again if I go to Sanya next time!!! ##### Wing San ### 8/10 Good #### MEI LIN catherine 25 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 寧靜浪漫假期 Pool Villa 非常舒適及潔淨,有絕對私隱。整個resort非常寧靜,不會充滿旅客。 食物水準一般,露天餐廳的設施例如座椅不乾淨黏手。餐廳外的公眾洗手間的潔淨完全不合乎7星级resort的水準。 旅程最後一天,最令人失望是spa,房間有點舊的感覺,Therapist原來只有17歲,按摩水準可評為"good",按摩療程附送的cleansing facial令我氣憤,Therapist用力摔我的臉部,弄痛及弄醒我。療程完成後的靜心時間,Therapist竟然在我和先生面前收拾床單!給我喝止! 梘液盎是塞住,要把塞住的梘液弄出,才能按出梘液冼手。 這些情況在check-out 時都已告訴職員。 ##### MEI LIN catherine ### 10/10 Excellent #### Verified traveller 12 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very quiet, private and relaxing! Spent long weekend here. Grounds are simply stunning and the villas are extremely private. The private pool is a great feature. The inside of the villa we were in was a little 'tired' looking however, very clean and comfortable. There was a constant drip from the AC vent in the ceiling in the bathroom which made the floor a bit slippery, but we just put the bath mat down to catch it. No big deal really. The food was delicious! The staff had a good understanding of English, we had no troubles at all making ourselves understood. On the whole it was a great weekend. Thoroughly enjoyed it and will probably return at some point. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 26 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 day stay @ Banyan tree Sanya A private retreat resort. Surrounded by natural vegetation and a exclusive private beach. The room is spacious and the room was scented with sandal wood incense. Not to mention there is a private pool with a outdoor hot water spa tub. There is a seperate living space connected to the bedroom via a walkway giving privacy for 2 different activities. Every morning you are likely to be awaken by calls of nature. A recommended resort for enjoying private and quite rest from the bustling city life ##### Verified traveller ### 10/10 Excellent #### Elodie 23 Sept 2016 Liked: Cleanliness, staff & service, room comfort #### Relaxing and quiet getaway Great weekend getaway. ##### Elodie ### 6/10 Okay #### Verified traveller 16 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service is good but breakfast is really bad Everything was good except the breakfast ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Beachcomber](https://www.expedia.co.uk/St-Petersburg-Clearwater-Hotels-Beachcomber-Beach-Resort.h15938.Hotel-Information) > > [Hotels in Tongue](https://www.expedia.co.uk/Tongue-Hotels.d182832.Travel-Guide-Hotels) > > [Hotels in Grange-over-Sands](https://www.expedia.co.uk/Grange-Over-Sands-Hotels.d4367.Travel-Guide-Hotels) > > [Hospes Palau de la Mar, Valencia, a Member of Design Hotels](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Hospes-Palau-De-La-Mar.h1085068.Hotel-Information) > > [Velassaru Maldives](https://www.expedia.co.uk/Velassaru-Hotels-Velassaru-Maldives.h1145793.Hotel-Information) > > [Hotel Villa Pandora](https://www.expedia.co.uk/Maiori-Hotels-Hotel-Villa-Pandora.h36923549.Hotel-Information) > > [Grand Excelsior Hotel Bur Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Excelsior-Hotel-Bur-Dubai.h1453623.Hotel-Information) > > [Beach Resorts & Hotels in Prague](https://www.expedia.co.uk/Prague-Hotels-Beach-Hotels.0-0-d180014-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Omni Royal Orleans Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Omni-Royal-Orleans-Hotel.h19423.Hotel-Information) > > [Radisson Blu Hotel, Malmö](https://www.expedia.co.uk/Malmo-Hotels-Radisson-Blu-Hotel.h8133.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Hotels in Monteverde](https://www.expedia.co.uk/Monteverde-Hotels.d6046749.Travel-Guide-Hotels) > > [Hotels in Midtown](https://www.expedia.co.uk/Midtown-New-York-Hotels.0-n6203489-0.Travel-Guide-Filter-Hotels) > > [Winery Hotels in Kent](https://www.expedia.co.uk/Destinations-In-Kent-Winery-Hotels.0-0-d6046219-tWineryHotels.Hotel-Filter-Destinations) > > [Leonardo Hotel Galway](https://www.expedia.co.uk/Galway-Hotels-Jurys-Inn-Galway.h21984.Hotel-Information) > > [Iberostar Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Iberostar.0-0-d3274--bIberostar.Travel-Guide-Filter-Hotels) > > [The Knaresborough Inn - The Inn Collection Group](https://www.expedia.co.uk/Knaresborough-Hotels-Dower-House-Hotel.h12892.Hotel-Information) ### Flights > [Flights from London (LHR) to Kigali (KGL)](https://www.expedia.co.uk/lp/flights/lhr/kgl/london-to-kigali) > > [Flights from Birmingham (BHX) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/bhx/iom/birmingham-to-isle-of-man) > > [Flights from Budapest (BUD) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/bud/bhx/budapest-to-birmingham) > > [Flights from Birmingham (BHX) to Faro (FAO)](https://www.expedia.co.uk/lp/flights/bhx/fao/birmingham-to-faro) ### Cars > [Car hire in Puerto del Carmen](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Puerto-Del-Carmen.d6049873.Car-Hire-Guide) ### Activities > [Things to do in Woodbridge](https://www.expedia.co.uk/Things-To-Do-In-Woodbridge.d177733.Travel-Guide-Activities) ### Packages > [Torr Head](https://www.expedia.co.uk/Torr-Head-Ballycastle.d6276432.Attraction) > > [New Zealand Holidays](https://www.expedia.co.uk/New-Zealand.d133.Holidays-City-Breaks) > > [York Dungeon](https://www.expedia.co.uk/York-Dungeon-City-Centre.d6079271.Attraction) ### General > [Visit Isle of Lewis](https://www.expedia.co.uk/Isle-Of-Lewis.dx6359200) > > [Visit Nottinghamshire](https://www.expedia.co.uk/Nottinghamshire.dx6046227) > > [Visit Bridlington Old Town](https://www.expedia.co.uk/Bridlington-Old-Town.dx6341294)