Compare and book 4 Star hotels in Strood, Rochester

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"Lovely stay all went really well Thanks"

"Wifi was sketchy and was not able to complete my business task on my laptop."

"No where to park for drop off, being so close to the airport, there are double red lines everywhere. We hope we dont get a £100 parking charge!!"

"Rooms were spacious, comfy & spotless. All the staff from receptionist to restaurant & bar staff were friendly & welcoming, Food was delicious & plentiful."

"Clean and tidy room. Bar was a bit loud and busy."

"Lovely room, comfortable. Welcoming staff and great facilities "

"Everything is great "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "