COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Holiday Inn Brentwood M25, Jct. 28

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of Holiday Inn Brentwood M25, Jct. 28

Holiday Inn Brentwood M25, Jct. 28

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationOld MacDonalds Farm3 min drive
  • Popular LocationHopefield Animal Sanctuary5 min drive
  • Popular LocationBentley Golf Club6 min drive
  • AirportLondon (LCY-London City)35 min drive

Choose dates to view prices

About this area


Located in Brentwood, Holiday Inn Brentwood M25, Jct. 28 is in a shopping district and near the airport. Queen's Theatre and Kelvedon Hatch are cultural highlights, and some of the area's attractions include Festival Leisure Park and Hopefield Animal Sanctuary. Old MacDonalds Farm and Hall Place and Gardens are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Old MacDonalds Farm - 3 min drive
  • Hopefield Animal Sanctuary - 5 min drive
  • Bentley Golf Club - 6 min drive
  • Queen's Theatre - 8 min drive
  • Upminster Windmill - 8 min drive

Getting around

  • Harold Wood Station - 3 min drive
  • Upminster Station - 7 min drive
  • London (LCY-London City) - 35 min drive


  • Traders Restaurant — 1 min walk
  • The Bull - 5 min walk
  • Prezzo - 3 min drive
  • Lemongrass - 3 min drive
  • The Raj - 3 min drive

About this property

Holiday Inn Brentwood M25, Jct. 28

3-star hotel with full-service spa and restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Wired Internet in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. All 149 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, hairdryers and phones.
Holiday Inn Brentwood M25, Jct. 28 offers 149 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath.

This Brentwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mind, Body and Spirit. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (GBP 16 per 24-hour period), Free wired Internet

Parking and public transport

  • Secured uncovered self parking on site (GBP 8 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli


  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Croatian
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space (3010 square feet)
  • Meeting rooms 8


  • Garden
  • Picnic area


  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily
  • Turkish bath/hammam


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating


  • Bathtub
  • Hairdryer
  • Towels


  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties



Check-in from 3 PM - 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from noon - noon
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from January 7 2021 to June 20 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 13 April to 16 May:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 8 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Brentwood M25
Holiday Inn Brentwood M25 Jct.
Holiday Inn Brentwood M25 Jct. 28
Holiday Inn M25
Holiday Inn M25 Brentwood
Holiday Inn M25 Jct. 28
Holiday Inn M25 Jct. 28 Hotel
Holiday Inn M25 Jct. 28 Hotel Brentwood
Holiday Inn Brentwood M25 Jct. 28 Hotel
Holiday Brentwood M25, Jct 28
Holiday Inn Brentwood M25 Jct. 28
Holiday Inn Brentwood M25, Jct. 28 Hotel
Holiday Inn Brentwood M25, Jct. 28 Brentwood
Holiday Inn Brentwood M25 Jct. 28 an IHG Hotel
Holiday Inn Brentwood M25, Jct. 28 Hotel Brentwood

Frequently asked questions

Rating 5 - Excellent. 105 out of 372 reviews
5 - Excellent 28%
Rating 4 - Good. 153 out of 372 reviews
4 - Good 41%
Rating 3 - Okay. 69 out of 372 reviews
3 - Okay 19%
Rating 2 - Poor. 20 out of 372 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 372 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accepts business booking only
Could not check in due to business booking only restrictions, not the fault of the Hotel or its services, the booking was accepted on the hotel booking site with “ local restrictions “ advisory. This was insufficient advise, and the hotel required proof of business booking. I would therefore require a full refund please. Thanks
Stayed 1 night in Mar 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever.
Was forced to hand over private documents so i could stay. Was working in the area but didn't get to check in tell 1am. Showed email to prove it was a work stay. But was told unless i forwarded my private email onto them i couldn't stay. This email contained private info on it. At 1am i was left with no choice but to give them what they wanted. There is no mention on there website but apparently it's company policy. To have to have a written company letter to stay in the current climate. This should be made clear on the website. Overall its one of the worst places ive ever stayed. There was also people working on the hotel at 2am in the morning moving beds and such.
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Very convenient. All good.
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveller
Disliked: Cleanliness, property conditions & facilities
no longer 3 star
As my head office is in the area I tend to stay here for convenience but it is fast becoming a hotel for workmen !! The standards have definitely dropped considerably over the last 12 months, COVID aside it’s no longer a three star hotel!! My room had curtains hanging off the rail a battered cupboard an hairdryer that was very old and NO plug in the sink !! The menu is same old same old for months and lacks any imagination. It’s such a shame
Stayed 2 nights in Sep 2020