Room, hotel facilities, and location all excellent. Room was spacious, well furnished (including a chiller cabinet), and comfortable. Free computer in lobby if you don't have a portable with you. Staff uniformly helpful. Generous buffet breakfast. Good meals available in the restaurant. Spacious, comfortable lobby if you are waiting to meet anyone.
People are working there not helpful at all. I was disappointed by their staff. My lodge was very far from the main office. No one helped me luggage and showed me the direction etc. I had to find my lodge by myself. It took so long time in the cold weather. They should have showed me could be much easier. I also asked them how to use some facilities, but they were not interested helping. Their facilities are very poor as well. They have ONLY body shampoo. I stayed 3 nights, but they did not cleaning or changing bed sheet. They did not give me any extra towels for 3 nights. The place was new, but they did not clean the carpet other than that it was very clean. It was very far away from the city. If I will go to Lapland again I will use different place.
Moomin from Edinburgh, UK
Situated by the picturesque landscape of Kemijoki , travelers who want to fall in love with the simple beauty of a panorama …More
Room service was excellent except the food can get boring especially since we stayed for more than over a week. (The food is the same EVERYDAY!)
Checked out was disappointed. As we had a very early flight (6+am) to take, although the counter staff was kind to help up booked a taxi upon our checked out (at 4am), he did not provide further assistant when he knew that Airport only opens at 5am and from hotel to airport takes only 10 to 20mins! The taxi came at 4.10am and we had no choice but take the taxi, and ended up having to be in the cold for nearly half hour before one of the airport staff opened the main door slightly before 5am.
This hotel has a lot of character and charm. I stayed there while traveling on vacation March 18 - March 22, 2014. The front desk was very helpful and always answered all my question with a smile, no matter how many I asked. The breakfast was served on the 3rd floor and they offered a lot of cold and hot items to choose from as well as fresh cut fruit. My room on the 4th floor, 426 I think, was large and warm with facilities to make coffee or tea as well as a mini bar. Plenty of free TV channels in English as well as pay channels. Everything is very close as the city is small so you won't get lost walking about. There is a supermarket right across the street as well as a Subway. Since I don't travel with anything I don't want to lose, there is a laptop in the restaurant near the front desk that is free to use. I was leaving very early in the AM so a cab was booked for men, for the 10 minute ride to the airport, the night before and I was offered either a breakfast to take away or a cold breakfast to eat in the bar. I will stay at the Hotel Merihovi again, the next time I visit Kemi.
We travelled from N.E. England. The aim of the visit was to treat my husband to the Sampo for his birthday. All the touristy attractions were based at Rovaniemi but the ones we wanted to do were based in Kemi, which were the Ice Breaker, Ice Castle and the Northern Lights, all could be accessed from either Rovaniemi or Kemi. The hotel was welcoming, warm and clean and when we booked in around 6.30pm local time the receptionist told us the Sauna was open. We stayed 4 nights. We ate in the hotel restaurant for 3 nights, and the 4th night we ate at a Finnish restaurant which my husband didn't enjoy as much as the meals in the Cumulus Hotel. There was a good variety of food in the hotel restaurant, the time we were there they were running a Chilli Menu which we tried on the 2nd night and thoroughly enjoyed it, there was an interesting chocolatey chilli pudding but we couldn't manage a 3rd course unfortunately.so I didn't get to try it. The Staff were all lovely, friendly and helpful, nothing was too much trouble for them. We didn't try the Sauna til the 4th day, I realised then why the receptionist had recommended it when we landed because it would have been perfect to 'chill' in after our journey.
Fantastic Location, very friendly and helpful staff.. Right in the heart of the city. Restaurants, Shops, Tours, Pubs, Clubs, Everything within a 5 minute walk!! Hotel was very nice, clean and comfortable..
James from Alice Springs, Australia
Sokos Hotel Vaakuna is a classy, international and friendly hotel in the heart of Rovaniemi, close to River Kemijoki. The …More
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.