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"It was fantastic as usual."

"It must’ve been the first day that the resort was open because it was really quiet, not a lot of people and a lot of open space. Resort is gorgeous, and I was traveling alone! The food at the resort was spectacular."

"The most amazing holiday, my highlight was the staff caring friendly make you feel welcome, it was my Birthday and they made me feel very special,Dimitra,Jotcha,Rena,Marco,Vladimir. Everyone was AMAZING."

"Fantastic "

"I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends."

"We had a wonderful holiday at Bella Beach. The staff couldn't have been more helpful and the vibe was friendly and relaxed. It benefits from being a smaller hotel, when compared with some of the adjacent properties. We stayed in late October, so the hotel was naturally quieter, but there was still plenty on offer for guests, and particularly for families. A couple of the noted facilities (mini golf etc.) are no longer available on site, but that didn't detract from our stay. The location is also good; 20mins drive from Heraklion airport and within 60-90mins of many of the popular attractions. Our only observation is that some guests may feel that the five-star rating is misleading, but I think that's possibly a subjective point. This is a quality hotel, but it isn't the high-end luxury that some might expect of five stars. However, it is still excellent and, frankly, suited us better as a family just the way it was. "

"We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends."

"Staff (5*), Hotel (3.5*), Meals (2*) Negative start, we booked a superior double and we got a single with a small double against the wall (2nd person crawls on the bed), 1 side table, 1 coffee ☕ confirmed it was a single. Positive, Robert arranged an upgrade (extra cost). Appreciated upgrade but disappointed with the original room allocation. The staff were awesome (Stella, Joanna, Nassos and Djemalie Facilities as expected, communal toilets clean, bar was on occasion busy and pool loungers were usually booked by 10am (European guests booking loungers before breakfast😒😒). General: Loads of shops and restaurants close by and Malia strip is walkable. Sunsets on the beach are worth the evening walk. A few noisy or inconsiderate male guests but they calmed down when no one paid attention. If meals were improved this is a hotel I would revisit. Con: Meals were just ok 🙁 There's a selection and meal theme varied but nothing made you feel like having seconds. Some days it was difficult to find something you wanted to eat. We ate lunch out most days in small village taverns and that was 😋 Breakfast varied but fried eggs are not served daily, when they were they were slow cooked in oil not fried As with most buffets people waste a lot of food. The a la carte meal was better than buffet but again felt like it was missing something. Again the team serving were the high point, dishes were served fairly quickly and drinks topped up."

"Great property! Room was at the very back of the property, but we still got to enjoy all amenities. Super clean and nice rooms, and food was also pretty good. "