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Phāea Cretan Malia, a Member of Design Hotels

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Luxury
5.0 star property
9.2

Wonderful

Tranquil escape with exquisite indulgence

Surrounded by serene, beautifully clean grounds, this tranquil retreat offers a perfect escape. Delight in the heated pools, indulgent spa, and exquisite dining options, ensuring a luxurious and relaxing stay.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is £293
includes taxes & fees
24 Jun - 25 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Bungalow, Garden View

In-room safe, individually decorated, desk, blackout curtains

Bungalow, Garden View

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow (Pool Front)

Bungalow (Pool Front) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Pool Front)

9.2 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Pool View

Bungalow, Pool View | In-room safe, individually decorated, desk, blackout curtains

Bungalow, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow (Beach Front)

Bungalow (Beach Front) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Beach Front)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow (Side Sea View)

Bungalow (Side Sea View) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Side Sea View)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

In-room safe, individually decorated, desk, blackout curtains

Double Room

  • Garden view
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Bungalow (Family)

Deluxe Bungalow (Family) | In-room safe, individually decorated, desk, blackout curtains

Deluxe Bungalow (Family)

  • 452 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, individually decorated, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite (Sea Front)

Junior Suite (Sea Front) | In-room safe, individually decorated, desk, blackout curtains

Junior Suite (Sea Front)

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, individually decorated, desk, blackout curtains

Suite, 1 Bedroom

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

In-room safe, individually decorated, desk, blackout curtains

Deluxe Suite

  • Beach view
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Bungalow (Garden)

In-room safe, individually decorated, desk, blackout curtains

Signature Bungalow (Garden)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Room

In-room safe, individually decorated, desk, blackout curtains

Signature Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Swim-Up Bungalow

Swim-Up Bungalow | In-room safe, individually decorated, desk, blackout curtains

Swim-Up Bungalow

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Hersonissos, Phāea Cretan Malia, a Member of Design Hotels is on the beach. The area's natural beauty can be seen at Malia Beach and Stalis Beach, while Aquaworld Aquarium and Acqua Plus Water Park are popular local attractions. Palace of Malia and Crete Golf Club are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Hersonissos travel guide
Map
Emmanouil Tsagaraki, Hersonissos, Crete, 700 07

What's nearby

  • Potamos Beach
    Potamos Beach
    14 min walk - 0.8 miles
  • Two sun loungers and a parasol at the beach, Stalida, Stalis, Crete, Greece, Europe
    Stalis Beach
    6 min drive - 3.1 miles
  • Palace of Malia
    3 min walk - 0.2 miles
  • Malia Beach
    2 min drive - 1.0 mile
  • Malia Ruins
    2 min drive - 1.0 mile

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    30 min drive

Restaurants

  • Epsilon: The Alcoholic Church
    2 min drive
  • Taverna Eva
    9 min walk
  • Taverna Kalyva
    15 min walk
  • Taverna Stavri Garden
    2 min walk
  • Violet Cafe
    4 min walk

About this property

Phāea Cretan Malia, a Member of Design Hotels

  • Luxury family-friendly hotel near Palace of Malia
  • Located close to Malia Beach and Stalis Beach, Phāea Cretan Malia, a Member of Design Hotels provides a free breakfast buffet, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to spa services, such as a body treatment, a manicure/pedicure or a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include basketball. Free in-room WiFi is available to all guests, along with concerts and live shows and a terrace.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • An outdoor tennis court, an electric car charging station and babysitting (surcharge)
    • A banquet hall, ping pong and local meal delivery service
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 204 individually decorated rooms feature perks such as air conditioning and bathrobes, as well as amenities such as free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Designer toiletries, showers and hairdryers
    • Smart TVs with satellite channels
    • Furnished balconies or patios, wardrobes/cupboards and fridges

All-inclusive details

  • All-inclusive room rates at Phāea Cretan Malia, a Member of Design Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet meals and snacks included
    • In-room minibar (all beverages included)
    • Number or type of beverages limited at one or more venues
    • Gourmet or à la carte dining limited to 3 meals per stay

Land activities

    • Fitness facilities
    • Children's club

Lessons/classes/games

  • Yoga

Awards and affiliations

  • Eco-certified property
  • This property participates in the Green Key (Foundation for Environmental Education) and Travelife – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Almyra
  • Mediterraneo
  • Melissi
  • Mouries Restaurant
  • The Beach Shack

Things to do

  • 3 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Cooking classes
  • Designer stores
  • Free children's club
  • Health club
  • Helicopter/aeroplane tours
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 buildings
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K014A2512000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

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Reviews

Phāea Cretan Malia, a Member of Design Hotels Reviews

9.2

Wonderful

9.2

Cleanliness

7.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 242 out of 372 reviews
Rating 8 - Good. 94 out of 372 reviews
Rating 6 - Okay. 26 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 5 out of 372 reviews

Reviews

Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with great staff and surroundings. All in all a great stay and we will be back
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

nneka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing family resort
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Maxine Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a calm, relaxing atmosphere, good choice of restaurants and was perfectly located on the coast.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional – the room, food, service, staff, facilities, and location. We would definitely recommend the hotel and would stay there again without hesitation.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

ATHANASIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff throughout. Would stay again.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a vacation with kids
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family holiday

Excellent hotel with a very friendly staff. Amazing breakfast. Very good food overall in all restaurants. Own tennis court,we played every morning.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very family friendly, comfortable hotel

Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Britt Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! The facility is beautiful and offers many things to do. We didn't need to leave the resort at any time to do something else. Staff was mostly very sweet and friendly. Defenitely recommend or will come back someday :)
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay with our 2 year old. The property is well kept and staff is excellent. Enough dinner options (included in halfboard is the buffet or a discount in the other restaurants). Pool was great and it felt like a small village. Perfect for a relaxing holiday. The resort is a little outside of the village and we rented a car for a few days to explore part of the island.
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll come again!

We had an absolutely great time at the hotel, the staff was very welcoming and the hotel facilities perfect, offering everyone the right alternative: with kids at the pool, quiet at the river pool or with some good chill out music by the beach - we’ll come again!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and comfortable family holiday.

Very comfortable stay, friendly staff, good breakfast, nice pools. Good place to stay for a relaxing family holiday. One minor downside is the beach, which is not the best around for accessibility to the water for kids. But largely made up for by the rest of the experience. Would recommend.
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Lots of kids.

Great location, Amazing building, food and service. Maybe toooo child friendly for such an amazing place. Most areas are littered with Toddlers running around or making noise.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

André Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized staff very gentle creating a wonderful relationship with the guests. Always someone nearby waiting to delight and fulfill your expectations. Wonderful meals.
Stayed 9 nights in Aug 2023
Verified

10/10 Excellent

Pernille Eiberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull. Very beautiful resort. Nice restaurants with decent prises. One widget though: They could improve the teenage program and the gym could be bigger. All in all a really great hotel. We will definitely return.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Claes af Wetterstedt and Isabelle Dahlin

We are very pleased with our stay at Cretan Malia Park The hotel have a lovely contemporary style with a fresh and sophisticated feeling and style. The food was really amazing in all 4 restaurants. A special thanks to the lovely staff members in all parts of the hotel. You all made our stay special and we were so happy with the overall experience and service.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

We had three different room types. Best was beach villa. Fantastic personnel at beach bar! Great breakfast! Only issue was all the rocks in water. Hurt my foot badly.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

PHUONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return
Stayed 4 nights in Oct 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept and lovely decor. Nice beach setup. Very big and more suited to families. Don’t think we have ever seen more babies, didn’t bother us but be prepared for a lot of baby strollers. Only disappointment was food. Breakfast buffet is excellent but dinner is at best mediocre. Problem is the restaurants cater to all inclusive guests and a la carte, which in this case meant ok service and disappointing food. Also Malia, the nearby town, is strictly bars and nightclubs, zero charm. Agios Nikalos 30 minutes away much nicer.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rocky Beach with broken umbrellas and dirty loungers, tiny gym with broken equipment (you have to book timeslots to secure a space) only limited timeslots available for restaurant reservation. Claustrophobic layout (with beautiful design elements. Food was good and staff friendly but we had to leave early because we found it impossible to relax and the place to crowded. Not your typical design hotel.
Stayed 6 nights in May 2024
Verified

8/10 Good

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing hotel but they need a sunbed policy..

Amazing stay.. amazing hotel.. amazing beach, bar and restaurants..the only major problem is to find a sunbed at the pool or beach as SO many guests gets up very early in the morning to block sunbeds they might want to use later in the day.. the lack of hotel policy and total lack of actions to prevent this will prevent me from booking this hotel again..
Stayed 7 nights in Jul 2024