second visit to this hotel, we just stayed for the one night with our daughter and her boyfriend, the rooms were clean and comfortable, it was pleasantly warm due to the continuous central heating, the spa pool was enjoyable and the breakfast could not be faulted, there was a good choice of food and we had a very attentive staff, will be back again,
Booked family room, 2 adults and a 4 year old. Nice little treats (drink & sweets) left on the bed for my daughter. This was a chair bed, the metal folding mechanism a little exposed (as with any chair bed0, but caused no problems for her during the night.
All nicely clean and tidy - only a half bath, but sufficient for a short stay.
Was very impressed with the waiting staff for the in-house Italian restaurant (which doubles up for breakfast), very well mannered and appeared sincere - among the best waiting staff I have ever encountered at any restaurant. Not constantly bugging you during your meal to make sure everything is fine, just made sure it was perfect when they gave you the food - which was also very nice.
Hotel easy to find, Staff were very helpful and Friendly, rooms very clean and well furbished.
Children had their own TV x 2,
Food to a very good standard
All positive and will definitely recommend friends and family to stay.
We stayed two nights which included a full English buffet breakfast which was excellent, we also dined in the restaurant and again, we were very pleased with the service and quality.
We benefited from some lovely weather so we spent a lot of time on the bar patio area and also around the front grounds of the hotel, which were all very well maintained and attractive.
We would not hesitate to return for another visit in the future.
For a hotel predominantly serving business customers and motorway drivers I was pleasantly surprised at how good our overall experience was especially given some of the reviews. Six very dirty walkers in three twin rooms on a busy Saturday night were made very welcome. Customer service from all staff was excellent. Food, both dinner and breakfast was good for hotel fare, reasonably priced and fresh. Rooms were of a good standard and having a bath as well as a shower was just the ticket. Staff were quick off the mark when a brief power cut in one room interrupted a long soak.
Only two small negatives: one room was exceedingly hot even with window open and no radiator on and the wine was ridiculously expensive for some fairly mediocre bottles. Other than that a good nights stay and excellent preparatiopn for another days lonmg walk.
Everything in the hotel is ok apart from the TV which wasn't working properly. The breakfast was fantastic and enjoyable, serve with staff ok. Keep it. I wish to visit you people again.
As a frequent business traveller who automatically booked Premier Inn, I needed a change. This hotel was perfect. First of all it was cheaper overall, although the food was more expensive (justifiably so) the room rate was cheaper. I did not have breakfast so I can't rate that. The rooms were comfy and again more "upmarket" than the Premier Inn rooms, they also had free wired or wireless internet. The staff were extremely pleasant and there was even the opportunity to go to the gym (maybe next time).
Modern hotel set to the backdrop of Lancashire countryside, five miles from Preston’s lively center and 30 from the Lake …More
Well located. Great service. Wonderful breakfast. Really enjoyed my stay and I intend on staying at the Holiday Inn when I next visit Preston.
The only downside I can envision is the size of the car park. It is a bit small, but I didn't rent a car, so it didn't effect me. I walked from the train station to the hotel and walked everywhere I needed to go in Preston.
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