Booked family room, 2 adults and a 4 year old. Nice little treats (drink & sweets) left on the bed for my daughter. This was a chair bed, the metal folding mechanism a little exposed (as with any chair bed0, but caused no problems for her during the night.
All nicely clean and tidy - only a half bath, but sufficient for a short stay.
Was very impressed with the waiting staff for the in-house Italian restaurant (which doubles up for breakfast), very well mannered and appeared sincere - among the best waiting staff I have ever encountered at any restaurant. Not constantly bugging you during your meal to make sure everything is fine, just made sure it was perfect when they gave you the food - which was also very nice.
second visit to this hotel, we just stayed for the one night with our daughter and her boyfriend, the rooms were clean and comfortable, it was pleasantly warm due to the continuous central heating, the spa pool was enjoyable and the breakfast could not be faulted, there was a good choice of food and we had a very attentive staff, will be back again,
Hotel easy to find, Staff were very helpful and Friendly, rooms very clean and well furbished.
Children had their own TV x 2,
Food to a very good standard
All positive and will definitely recommend friends and family to stay.
We stayed two nights which included a full English buffet breakfast which was excellent, we also dined in the restaurant and again, we were very pleased with the service and quality.
We benefited from some lovely weather so we spent a lot of time on the bar patio area and also around the front grounds of the hotel, which were all very well maintained and attractive.
We would not hesitate to return for another visit in the future.
For a hotel predominantly serving business customers and motorway drivers I was pleasantly surprised at how good our overall experience was especially given some of the reviews. Six very dirty walkers in three twin rooms on a busy Saturday night were made very welcome. Customer service from all staff was excellent. Food, both dinner and breakfast was good for hotel fare, reasonably priced and fresh. Rooms were of a good standard and having a bath as well as a shower was just the ticket. Staff were quick off the mark when a brief power cut in one room interrupted a long soak.
Only two small negatives: one room was exceedingly hot even with window open and no radiator on and the wine was ridiculously expensive for some fairly mediocre bottles. Other than that a good nights stay and excellent preparatiopn for another days lonmg walk.
Stayed at this hotel with friends the weekend before Christmas. The rooms were very comfortable with lovely views over the seafront. Ate at the restaurant twice and was very impressed by both the evening carvery and buffet breakfast - lots of choice and great quality. Added bonus here is the large car park, not often found at hotels on the front.
"Splendid place for a two night visit to Lancaster."
Drove to Lancaster from Scotland. Hotel easy to find, Easy to park, speedy check in. Excellent room, well designed bath room, comfortable all around. Good breakfast, very helpful staff. Easy check out.
Left early on 2nd morning to drive home to Dorset. Excellent breakfast was provided half an hour before the restaurant was due to open, organised by the two very competent and helpful staff at reception, I suspect they were the duty receptionist and duty manager.
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