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Holiday Inn Lancaster, an IHG Hotel

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Primary image
Indoor spa tub
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Holiday Inn Lancaster, an IHG Hotel

Holiday Inn Lancaster, an IHG Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Caton Road, Lancaster, England, LA1 3RA

Explore the area

  • Popular LocationWinster Valley29 min drive
  • Popular LocationYorkshire Dales National Park31 min drive
  • Popular LocationCartmel Racecourse37 min drive
  • AirportBlackpool (BLK-Blackpool Intl.)42 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, Holiday Inn Lancaster, an IHG Hotel is in the historical district and on the riverwalk. Grand Theater and Lune Aqueduct are local landmarks, and some of the area's attractions include Lancaster Maritime Museum and Regent Park Studios. Carnforth Station Heritage Centre and Old School Brewery are also worth visiting.
Visit our Lancaster travel guideOpens in a new window
Map

What's nearby

  • Lune Aqueduct - 14 min walk
  • The Centre at Halton - 2 min drive
  • Winster Valley - 29 min drive
  • Yorkshire Dales National Park - 31 min drive
  • Cartmel Racecourse - 37 min drive

Getting around

  • Bare Lane Station - 7 min drive
  • Manchester Airport (MAN) - 62 min drive

Restaurants

  • Brewers Fayre - 2 min walk
  • The Greyhound - 19 min walk
  • Latin Quarter - 3 min drive
  • GoBurrito - 4 min drive
  • Medusa - 4 min drive

About this property

Holiday Inn Lancaster, an IHG Hotel

Rivewalk hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Lancaster, an IHG Hotel offers 156 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lancaster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spirit Health Club. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

Chinese (Mandarin), English, French, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Traders Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 301 out of 964 reviews
5 - Excellent 31%
Rating 4 - Good. 396 out of 964 reviews
4 - Good 41%
Rating 3 - Okay. 156 out of 964 reviews
3 - Okay 16%
Rating 2 - Poor. 68 out of 964 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 964 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities
Friendly staff, helpful with the taxis. Very good breakfast.
Stayed 3 nights in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff make all the difference in this hotel.
Stayed 7 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/5 Poor

Disliked: Room comfort
Tired customer. Tired hotel
Hotel accommodation areas and our room was worn looking. Cistern broken, so heard running water all night. Uncomfortably warm as radiator was jammed on. Soundproofing fairly poor. Could not open window due to advisory notice.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for onward travels on the M6. Nice walks along a river very nearby.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely use again.
Very enjoyable and comfortable night's stay, will definitely use again.
Stayed 1 night in Mar 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Pool and steam room not in use but was not informed. We picked this particular hotel so we could relax.
Stayed 1 night in Mar 2022