Kutchan hotels

I stayed at Alpen because my first choice (Niseko Prince) was booked. Alpen's location cannot be beat--right across from the Welcome Center (so no going far with luggage) and right next to the Ace Pair 2nd lift! The hotel itself is nice. I stayed in a western room. Breakfast buffet was okay. The onsen was okay as well. Great sushi restaurant in the lobby!

If I had to choose just one word to describe my experience at the Niseko Freedom Inn, I would seriously be hard pressed between choosing 'brilliant' or 'wonderful'. In essence, I am leaning towards wonderful in every sense. It would be utterly unfair to put it in the same ranks of some of the larger resort establishments in the area. Niseko Freedom Inn sits in its own distinctive and beautifully unique niche. My first encounter began with the sign at the entrance - Old Fashioned Style. This is not just attributed to the aesthetics, but is also to an alluring charm. It is good old fashioned awesomeness. Any travel experience is enriched by the people you meet. This is especially true with the staff at the Inn. My stay here was unlike anywhere else I have stayed. The staff really welcomed me more like a part of their family, rather than a guest. The warm, personal comfort and familial atmosphere at the Niseko Freedom Inn really does make you feel at home, albeit a surrogate one. Whilst not located in the hubbub of Hirafu Village or Annupuri, the Inn is just a stone's throw away from the slopes of Hanazono. Complete with its own ski/snowboard school, equipment rental, shuttle buses to Hirafu, F&B options - you really cannot ask for a better and quieter location. After a day in the pow of Niseko Hanazono's glorious powder snow, nothing beats coming "home" to a warm welcome by your surrogate family at Niseko Freedom Inn! That is my idea of a chillaxing holiday. Loved it!

* professional, efficient, friendly staff * convenient location very near the welcome Centre, ski lift, restaurants nearby and a convenience store just opposite * clean, comfortable and tastefully decorated rooms * well maintained ski and snowboard equipments available at ski concierge located at basement * hotel provided pickups to and from welcome Centre and even to ski slopes at short notice

A home away from home with the added bonus of having the most wonderful managers to cater for your every whim. We stayed for 5 nights and didn't want the experience to end. Peter and Katia go above and beyond to make your stay with them easy, enjoyable and memorable. They provide a level of service that I have not come across before as nothing is too much trouble for them to sort out for you. It was our first time to Niseko and we couldn't have asked for a better place to stay as they helped us sort everything out from ski lessons to restaurant reservations and physio appointments! The rooms are lovely with everything you could possibly need and the lounge area is a wonderful place to sit and watch the snow fall. I highly recommend this property and cannot wait to stay again.

The Chalets at Country Resort was exceeding my expectations in many ways. It is a luxurious country resort with all the conveniences -wireless internet, cable TV, nice huge/automated kitchen with great set of kitchen wares, washer/dryer, four bedrooms with tempur-pedic mattresses, spacious living room, etc. The resort was a part of the Country Resort a bit away Hirafu village downtown. All the above made me forgive the frustrations during a check-in process. Surprisingly, there was no sign or assistance whatsoever on-site. The sign and telephone provided onsite belongs to another property management company. We had to ask another resort for help, which he made a call and gave us instructions to contact one office at Hirafu village. That property management company, which provided a telephone number at the property, found out that we did not reserve the resort with them. They sent us to another place, which should had helped us in the first place. It turned out that the Chalets at Country Club is one of at least two companies running the properties management at the Country Resort for the property owners. The staff did apologize for the hassles. Please do not be mistaken, I still strongly recommend the resort. It is such a lovely luxurious country resort for friends and families. I believe that after my case, the Chalets at Country Club would come up with a better check-in system, which was the only flaw of my experience there.