Hi only have one gripe and that is I emailed hotel and requested airport pick up
Reception confirmed pick up but when I arrived there is no one waiting for me,
Had to then pay $3 to ring hotel to be told driver had already gone home
Then pay $17 for a 6 minute ride in taxi
Me and my fiancé stayed for 4 nights and had a great time. Hotel was beautiful and the staff were so kind and helpful. We would recommend to anyone and will go again for sure.
The food, spa and pools (with the bar!!) was amazing.
Thank you for a great holiday :)
Hotel was amazing , hotel staff were really friendly and attentative. I got ill when staying here and they called the doctor for me and were very caring and did everything they could to help. Menu w a s a bit limited but they would make something at request. Overall we had a wonderful stay in the deluxe pool villa.
Amazing 5 star hotel right on the beach. The pool area is absolutely beautiful, and you can easily spend hours at the swim up pool bar. The food and drinks are very nice although can be a little expensive.
tim from brisbane, aus
Sofitel Bali Nusa Dua will feature 415 hotel rooms (including 17 villas), one ballrooms, five meeting rooms, a multi-function …More
This was the first time we stayed in a private pool villa and I must say that we thoroughly enjoyed our stay. The pool was huge and clean. I liked the open plan living area. The villa staff was very friendly and always smiled with greeting. The staff helped us in booking for various activities that we planned for the day. Food at the villa was good as well. We also booked for massage at the villa and enjoyed it. I highly recommend the villa and would definitely visit it again. ** Service is top notch**
It was wonderful, the staff were so friendly and couldn't do enough for you - nothing was a problem they bent over backwards to make our stay very enjoyable.
The breakfast was out of this world it catered for everyone who wanted something different, would love to stay again.
10 out 10. wonderful.
"Last minute holiday bookings are always a concern."
From the moment of arrival to the last moment when we had to leave for the airport departure all of my expectations and hopes for a tranquil, relaxing holiday were not simply met but highly exceeded. The beauty of the resort complex, the luxury of the villas, the calmness of the breaking of the waves, the whistling of the wind, the ambience that encircled the entire complex was far more than I sought. Having said all of this, there was something beyond these features that made this resort very possibly the very best I have experienced through many years of travel. The staff. Usually you find find at a good resort, some of the staff stand out above all others, our experience here was that we had trouble deciding which staff members achieved a higher level than their co-workers. It would be unfair to pay a tribute to "just" the staff, (although they were superb) without a recognition that staff will only be as good as the Managers that have trained them to be the very best. From the butlers to the reception staff, from the cleaners to the restaurant waiting staff, from the masseurs to the gardeners we could not easily say which of the staff we felt was the best, I guess we saw most of the restaurant waiting staff, (as we spent so much time sampling delights for each meal) but our vote for the best would have to go to Marty, (?) not sure how the name is spelt. All of the staff remembered our names from the time of arrival. My thanks go to all of the staff.
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