Compare and book 5 Star hotels in Masca, Buenavista del Norte

"Excellent hotel"

"Our family had a great time. Thank you. "

"Lovely stay and great service "

"We had a wonderful 2nd visit here. Pros- * Andrew and Aimara in the animations team are fantastic! We loved their daytime activities, especially the aquacise, glass jewellery making and sangria workshop. *The weather in Tenerife is lovely. As someone who has pale, freckly skin I appreciated the reliable air-conditioning in our bedroom, and all the parasols at the pool. It was also a delight that the pool was nicely heated every day. *Vero in the omelette station works so hard and greets very customer with a good morning, then a delicious omelette. *Almost all the hotel staff are very friendly and professional. The folk in reception, the cleaners, the pool attendants are all brilliant! *At the pool, staff occasionally bring round free icecream or drinks. This was much appreciated! Cons- *At times staff take away glasses which are not completely empty from the poolside or bedroom, when the guest is not there. Many customers are all-inclusive, but we are not, so didn't appreciate coming back from a swim to find our half finished drink had gone. *The price is off-putting. It cost us almost 3000 euro for 11 days. We will return, but not for another couple of years as it is very expensive. *The Gourmet Market set-up is still a bit confused. We had to speak to 4 or 5 servers on both occasions when we were there, to get what we had ordered. All in all though, we absolutely loved our holiday at the Sabila, and throughly recommend it!"

"I really liked this resort. We treated ourself to this 5 star hotel for our anniversary. They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly. The location itself is stunning and it's 30 seconds walk from the ocean. The staff has always been helpful and kind whenever we asked for something. Dream place and you feel like a king/queen. What could have improved: Big hiccup when we checked in. The reception OFFERED us a vip plan (red level) as a special thing for our anniversary, but the dream crushed when they presented me the price that was double what I already paid in my reservation. When I asked what was included with it, again lack of clarity in the explanation. I was in the end convinced to upgrade because it was deemed as sooo much better, but then when I realised that it was just a better room, jacuzzi, some kids free areas and more exclusive restaurants (that you have to pay separately) we knew it was not for us and we asked to downgrade (all this took 2h where we did not have a room yet). In that moment I wanted to give 1 star for that service. I give 4 stars overall as all the other staff members did their best to help us and make our stay a positive experience so 5 stars to them. Special mentions to Dieny and Mathias, super friendly and professional, who went over and beyond. Another inconvenience was that our room had a panel coming off above the bed that was full of dust behind. We changed room in the end."

"We have been to number of all inclusive hotels and this was the best one we have experienced. The food was excellent (all inclusive) and although the hotel was a little dated it was spotlessly clean. The staff were all friendly and accommodating. We weren’t there with smaller children, but there were fun activities laid in for them in one area of the pool. We were only there 5 days so didnt really do any exertions but there seemed a lot on offer - definitely enough to occupy you for 2 weeks. Sunbed reserving (have to have the towels placed by 8am!) a little annoying but that really was the only minor thing. "