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Overview of RedLevel at Gran Melia Palacio de Isora - Tenerife

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Guest reviews

4.8/5 Exceptional
358 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationAlcala Beach2 min walk
Popular LocationLos Gigantes Marina9 min drive
RestaurantBeach bar Areia3 min walk
RestaurantEl Rincón de la Barriga9 min walk
AirportTenerife (TFS-Tenerife South)27 min drive

Choose dates to view prices

  • Red Level, Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    Show details
  • Red Level, Deluxe Room, Partial Ocean View

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    Show details
  • Red Level Lounge Access Deluxe Frontal Ocean View with Whirlpool

    4.3/5 guest room rating

    Room amenities

    • 527 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    Show details
  • Red Level, Villa, Sea View, Garden Area

    5/5 guest room rating

    Room amenities

    • 1292 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    Show details
  • Red Level Lounge Access Deluxe Partial Ocean View with Whirlpool

    4.8/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    Show details
  • Red Level Deluxe Large Terrace with Whirlpool

    5/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    Show details

About this area

Guia de Isora

Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Tenerife is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can explore Los Gigantes Marina. Aqualand Costa Adeje and Siam Park are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Our guests appreciate the hotel's location for the nightlife.

Visit our Guia de Isora travel guide
Map
Popular Location

What's nearby

  • Alcala Beach - 2 min walk
  • Abama Golf Course - 8 min drive
  • Los Gigantes Marina - 9 min drive
  • Arena Beach - 9 min drive
  • Los Gigantes Beach - 21 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 27 min drive

Restaurants

  • La Terrace — 1 min walk
  • Liquid Garden Pool&Lounge — 1 min walk
  • Beach bar Areia - 3 min walk
  • El Rincón de la Barriga - 9 min walk
  • El Chorro - 9 min walk

About this property

RedLevel at Gran Melia Palacio de Isora - Tenerife

Elegant adults-only hotel on the beach
Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Melia Palacio de Isora - Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 110 rooms feature thoughtful touches such as espresso makers and pillow menus, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include iPod docking stations, sofa beds and 24-hour room service.
RedLevel at Gran Melia Palacio de Isora - Tenerife offers 110 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
3 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa by Clarins has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Free nearby parking

Food and drink

Free buffet breakfast available daily 8 AM–11 AM
6 restaurants and 1 coffee shop/cafe
2 poolside bars, 1 beach bar and 1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

3 outdoor pools
2 outdoor tennis courts
Aerobics classes
Fitness centre
Full-service spa
Indoor pool
Pilates classes
Sauna
Segway hire/tours
Shopping
Hot tub
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

3 outdoor pools
Dry-cleaning service
Indoor pool
Laundry facilities
Snack bar/deli
Sofa bed

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Italian
Russian
Spanish

Business services

14 meeting rooms
Business centre
Computer station
Conference space (12917 square feet)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Pillow menu
Premium bedding
Sofa bed

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

32-inch LCD TV
iPod dock
Premium channels
Satellite channels

Food and drink

Espresso maker
Free bottled water
Minibar

More

Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from 22 April 2020 to 30 June 2020 (dates subject to change).

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Dogs only
1 per room (up to 22 lb/10 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel
RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel at Gran Melia Palacio de Isora - Tenerife Hotel
RedLevel at Gran Melia Palacio de Isora - Tenerife Guia de Isora

Frequently asked questions

Can I cancel my reservation for free at RedLevel at Gran Melia Palacio de Isora - Tenerife and receive a full refund?
Yes, RedLevel at Gran Melia Palacio de Isora - Tenerife offers free cancellation on select room rates, because flexibility matters! Please refer to RedLevel at Gran Melia Palacio de Isora - Tenerife cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and 3 outdoor pools.
Is this hotel pet-friendly?
Yes, RedLevel at Gran Melia Palacio de Isora - Tenerife allows dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per night.
How much is parking at this hotel?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Guia de Isora, this beachfront hotel is on the boardwalk, 0.1 mi (0.2 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Guest reviews

4.8
Exceptional
5 - Excellent
289
4 - Good
58
3 - Okay
8
2 - Mediocre
2
1 - Poor
1
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our ‘go to’ place for winter and autumn breaks and look forward to returning each year because of the RedLevel concept. There have been subtle changes over the last 5 years, not all for the good, as the accountants seem to have forgotten

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic staff, great facilities and nothing was too much trouble.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and very tranquil in January. No noise anywhere, very peaceful and very relaxing - probably because the kids are all at school! There are sections for adults only which we stuck to as well. The on site SPA is great too with plenty of treatments available too. The vegetarian options need to be reviewed and added to as well but we were only there for 2 nights so it was sufficient. You will need to pack long sleeve shirts, trousers and shoes to dine in a couple of the on-site restaurants which we were not expecting but enjoyed the food in the other restaurants that we dined in. it was 24C during the day but the nights are cold, so jumpers and jackets are a must. Really enjoyed our stay and would definitely go back again.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Staff & service, amenities

Stayed 7 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just returned from a lovely break at the property. Disappointed that the spa wasn’t open during our stay also the Red Level breakfast was limited so we preferred the choice at Pangea. The Red level lounge was also disappointing the coffee machine was not working most of the time. On the plus side the staff at the open bar were very attentive.

Stayed 5 nights in Nov 2019