Sorrento Peninsula Waterpark Holidays

Very kind and helpful staff

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Really good location, loved being on the water (especially in the evening). It was easy to get to and from all parts of the city and felt like we had more breathing space on the bay. We had a lovely little terrace and used it every evening. The hotel staff were generally friendly. The hotel has seen better days, faded grandeur might even be generous. The bathroom was covered in mould and if we hadn’t been so tired and not noticed the first night we would have asked to move, but there were signs of the same in the corridors anyway. The room was also smaller than pictures but I think we had been moved. Bigger terrace but smaller room. We had a “special rate” which was apparently almost half price (not quite when compared). Not sure we would stay again but relative to other options the location and personal outside space overlooking the bay were really good. Would look for a deal at one of the newer hotels / more recently refurbished nearby.

Great stay with everything we needed and in a convenient location. Our only issue was how slow the internet was

Nous avons aimé notre séjour d’une nuit après un long vol . Nous avons apprécié la piscine et le rooftop. Nous n’avons pas vraiment aimé le quartier, un peu loin du centre-ville et malpropreté .

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Really good location, loved being on the water (especially in the evening). It was easy to get to and from all parts of the city and felt like we had more breathing space on the bay. We had a lovely little terrace and used it every evening. The hotel staff were generally friendly. The hotel has seen better days, faded grandeur might even be generous. The bathroom was covered in mould and if we hadn’t been so tired and not noticed the first night we would have asked to move, but there were signs of the same in the corridors anyway. The room was also smaller than pictures but I think we had been moved. Bigger terrace but smaller room. We had a “special rate” which was apparently almost half price (not quite when compared). Not sure we would stay again but relative to other options the location and personal outside space overlooking the bay were really good. Would look for a deal at one of the newer hotels / more recently refurbished nearby.

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Really good location, loved being on the water (especially in the evening). It was easy to get to and from all parts of the city and felt like we had more breathing space on the bay. We had a lovely little terrace and used it every evening. The hotel staff were generally friendly. The hotel has seen better days, faded grandeur might even be generous. The bathroom was covered in mould and if we hadn’t been so tired and not noticed the first night we would have asked to move, but there were signs of the same in the corridors anyway. The room was also smaller than pictures but I think we had been moved. Bigger terrace but smaller room. We had a “special rate” which was apparently almost half price (not quite when compared). Not sure we would stay again but relative to other options the location and personal outside space overlooking the bay were really good. Would look for a deal at one of the newer hotels / more recently refurbished nearby.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!