Tancah Romantic Holidays

Never again

Horrible lugar las habitaciones de lo más sucio cucarachas insectos y la playa está llena de zargaso con un olor horroroso que entra alas habitaciones fue como una pesadilla pasar una noche allí el inodoro se tapó al primer uso tuvimos que salir de ese lugar ala mañana siguiente nada es igual a las fotos que están en el anuncio de ese horrible lugar

This property is centrally located in Tulum so if you’re planning any excursions everything is only 10-15 minutes away. The property itself was under renovation during our visit so there were rolling closures in restaurants and main building. A little annoying but we managed. Glad to see there were renovating as it was in dire need. It’s a dated property but looking past that the staff helped make it great. The live music and shows in the evening were also above average. We spent most of our time on the beach but unfortunately the sea grass was so abundant it made swimming or simply enjoying the sight of the water troubling. The “eco-friendly “ hotels have not figured this out yet and is not limited to this hotel. Special shout out to the VIP concierge team specifically, Gaysler, Reyes, Laura, Daniel and Luisa. Also a shout out to the head chef Efraim who prepared several special meals for us. This team went well above and beyond during an otherwise average stay making it great.