Pulau Beras Basah Luxury Holidays

The area around the pool wasn't cleared overnight with towels left behind by guests. The toilets by the restaurant wasn't cleaned. However, the breakfast buffet was excellent and the choices of food were amazing. Credit to the kitchen crew for the delicious food. Also, credit to the young intern from Bali. Very cheerful, friendly and a delight to talk to.

Nice Second time visiting

We spent 3 nights at Ambong Villas, and it was the best 3 nights, the room was really amazing, very clean and the views were insane! The staff were really friendly, and welcoming, they made it feel like home. The whole process from check-in till check-out was so smooth, even during our stay the staff helped us with recommendations to go try different beaches activities and restaurants which were really nice! I highly recommend this place. It is really special to us now and we will come back for sure InshAllah.

We have just returned from a wonderful stay at The Danna. From the moment we arrived, every member of staff made us feel incredibly welcome. From the porters, concierges & reception team to housekeeping, the F&B staff & the Resort Manager, everyone was professional, warm & cheerful, & nothing ever seemed too much trouble. Remarkably staff appeared to know which room we were staying in, how long we had been there & even how much time remained of our holiday. We were made to feel very special, something we saw being extended to all guests throughout our stay. We're not usually ones for any fuss, but all the thoughtful touches were delivered so discreetly and naturally that it simply enhanced the experience. Our room (419), a Grand Marina View room, was exceptionally spacious & comfortable, with a king-size bed, armchairs, dressing table, two wardrobes, plenty of storage, a large balcony & a large bathroom with a bathtub, walk-in rain shower & double sinks. We also appreciated the daily replenishment of filtered water, Nespresso pods & TWG tea bags, along with delicious gluten-free sweet treats to accommodate a dietary requirement. Housekeeping was outstanding throughout (with special thanks to Karmila, Fatin & Amim for their excellent service). The restaurants were all superb & catered for allergens very well; staff awareness & knowledge of ingredients made us feel confident we were in safe hands. Special thanks to Hakimi, Ilah, Fatihah, the Chefs & all the F&B team.

When we arrived at Ambong - we were completely lost for words, the view, the attention to detail and the overall warmth and service from the team were better than 10/10. We’ve stayed all over LANGKAWI across different 5* hotels and Ambong wins hands down for the service and cleanliness of the rooms. In particular, we want to thank Nizal and Shaffy for coming to drive us up to our room and always with a smile! The breakfast and restaurant are amazing. Great quality and extensive! We had the meat breakfast at Rimba (Ambong Pool Villas restaurant) which has incredible views over the water and is perfect for sunset dinner and drinks but also really loved the vegan breakfast at the rainforest restaurant … maybe even MORE! (Thank you Nizal for the recommendation). The dusky monkeys are such a wonderful treat, waking up and watching them from our bedroom window was so special. The room was always made up perfectly, and their turndown service was really appreciated as they made the room perfect to retreat to after a long day of exploring the island. A few practical bits to note - the pool area is quite shaded due to the rainforest around which is perfect in the heat, but it could have been spruced up a little in the morning. The room was very high up into the mountain which was perfect for the views, but it does mean you must rely on their shuttle service - although we enjoyed a few walks up and down for our health!

Terrible terrible experience , please do not fall the pictures reality is millions mikes apart. With addition to one of the worse customer service i have ever experienced. After checking in we realized there are lots of spiders in the celling, with lizard running around in room and in the shower. We spent entire night with lights on out of anxiety. The towels were extremely dirty and smelt horrible. We made the team manager aware of the situation and they responded with lies after lies. Their response to this horrible experience was a basket containing one orange and one apple for compensation. They are extremely rude and arrogant. There are much much better options available for similar prices. Please avoid at all costs

We have just returned from a wonderful stay at The Danna. From the moment we arrived, every member of staff made us feel incredibly welcome. From the porters, concierges & reception team to housekeeping, the F&B staff & the Resort Manager, everyone was professional, warm & cheerful, & nothing ever seemed too much trouble. Remarkably staff appeared to know which room we were staying in, how long we had been there & even how much time remained of our holiday. We were made to feel very special, something we saw being extended to all guests throughout our stay. We're not usually ones for any fuss, but all the thoughtful touches were delivered so discreetly and naturally that it simply enhanced the experience. Our room (419), a Grand Marina View room, was exceptionally spacious & comfortable, with a king-size bed, armchairs, dressing table, two wardrobes, plenty of storage, a large balcony & a large bathroom with a bathtub, walk-in rain shower & double sinks. We also appreciated the daily replenishment of filtered water, Nespresso pods & TWG tea bags, along with delicious gluten-free sweet treats to accommodate a dietary requirement. Housekeeping was outstanding throughout (with special thanks to Karmila, Fatin & Amim for their excellent service). The restaurants were all superb & catered for allergens very well; staff awareness & knowledge of ingredients made us feel confident we were in safe hands. Special thanks to Hakimi, Ilah, Fatihah, the Chefs & all the F&B team.

We paid RM1000 per night for a seaview room but were given a room on the 6th floor and the view was somewhat blocked by the swimming pool on 5th floor of the building opposite. We complained about the noise coming from the aircond vent that was like the sound of flushing toilet that lasted for 20-30 seconds each time. The sound came on every 15-20 minutes the whole time we were in the room. The technician said nothing could be done so we had to put up with it. Other than the above the staff was very helpful and friendly and the breakfast was very good. We also managed to check in an hour earlier than the normal time.