Fes-Boulemane Luxury Holidays

Room was clean and staff was very kind. The breakfast was great. They have a spa in the basement that you can schedule as well. They can also do your laundry for 10 MAD a shirt. Would stay here again

We stayed at Riad Layla (suite Alia) for three nights. The place is beautiful and within Fes Medina. Breakfast was served on the terrace which we quite enjoyed. Our room was spacious, well maintained, clean and beautifully decorated. Even the bathroom was very aesthetically pleasing. The suite is on the top floor so might not be convenient for some people but apart from that, everything was amazing. The staff were also incredibly nice! On our last day we had to depart at 6AM and one of the staff members very kindly and thoughtfully packed us breakfast! We ordered food through a delivery app and missed the driver’s call, he was kind enough to collect the food and bring it upstairs for us. All in all it was a very comfortable stay. Would recommend.

Beautiful hotel and amazing staff

I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with them. There was definite tension between the two parties leaving us to question who to trust. Our hotel manager kept warning us that we would be taken advantage of by sellers . None of this made us feel good about our choices! The hotel is very beautiful in its architecture but definitely needs updating in its furnishings. The rooms are not the comfort level one expects for the price ( i.e. the linens and pillows are not good quality, there is a lack of basic incidentals like Kleenex , the bathroom lighting is insufficient, and the furniture is stained and worn. Overall I would not recommend this hotel for the price. Also beware of the room you are booking.., our friends had no shower and had to go up 6 steep stairs to use their bathroom.

This was a magical property! The staff and accommodations were fantastic. We would have loved to have stayed longer.

Please stay away from this property. Horrible staff. He refused to pick us from taxi stand. Whole property was empty. At night the care taker left the property and AC staff working. We called the main number and no body picked up the phone. Tried to find someone and there was no one else. Front door was locked and we could not go out also. Bathroom was smelling and fixture were all loose. We left the property first thing in the morning and booked another hotel. Lost the money but we have to run for safety. Expedia should not offer this property.

This was a magical property! The staff and accommodations were fantastic. We would have loved to have stayed longer.

Such a nice hotel, and the staff are super friendly.

We stayed at Riad Layla (suite Alia) for three nights. The place is beautiful and within Fes Medina. Breakfast was served on the terrace which we quite enjoyed. Our room was spacious, well maintained, clean and beautifully decorated. Even the bathroom was very aesthetically pleasing. The suite is on the top floor so might not be convenient for some people but apart from that, everything was amazing. The staff were also incredibly nice! On our last day we had to depart at 6AM and one of the staff members very kindly and thoughtfully packed us breakfast! We ordered food through a delivery app and missed the driver’s call, he was kind enough to collect the food and bring it upstairs for us. All in all it was a very comfortable stay. Would recommend.

Beautiful hotel and amazing staff

I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with them. There was definite tension between the two parties leaving us to question who to trust. Our hotel manager kept warning us that we would be taken advantage of by sellers . None of this made us feel good about our choices! The hotel is very beautiful in its architecture but definitely needs updating in its furnishings. The rooms are not the comfort level one expects for the price ( i.e. the linens and pillows are not good quality, there is a lack of basic incidentals like Kleenex , the bathroom lighting is insufficient, and the furniture is stained and worn. Overall I would not recommend this hotel for the price. Also beware of the room you are booking.., our friends had no shower and had to go up 6 steep stairs to use their bathroom.